Area Of Satisfaction - I was most satisfied with Servpro's promptness to start the work.
They didn't do a very good job of cleaning.
Area Of Satisfaction - I was most satisfied with the overall cleaning and the thoroughness of the cleaning.
I was disappointed at the end because they broke my stove and didn't own up to it.
These folks are the best. They went above and beyond for us.
Area For Improvement - Nowhere.
Area Of Satisfaction - The willingness of Servpro people to move furniture items that were not directly in the damage area.
Additional Comments - I am very, very pleased.
They damaged my bath tub and when the worker came back to look at the damage became irate, raised his voice to my wife and walked out. Noone has contacted me back regarding this or the damage to my home from the careless error on their part. i cannot believe I get a survey to rate my experience before a call back regarding the damage and professionalism of the worker.
Servpro was very professional, and we've had no issues.
Area Of Satisfaction - I was very satisfied with the speed of getting it done.
They were very professional, on time and very concerned with what they were doing. I would recommend them to anyone.
Area Of Satisfaction - I was most satisfied with them getting the water up as quick as they did because it was pretty deep.
Area Of Satisfaction - I was most satisfied with the overall results. It was good high quality work and good people to work with.
SERVPRO is truly a GODSEND
Area Of Satisfaction - ALL
Epic Homes built us an amazing house and we are so happy that we chose Epic Homes to build our very first custom green home. Jenny and JJ are wonderful people to work with and they have a great staff behind them that will do anything to make sure you are satisfied. The project manager David is extre... more
All workers sent to my home were non-english speaking so communication difficult. Must always be aware of what materials are being used to avoid substandard quality of replacement materials. Some agreed upon things were not honored by contractor even with a second reminder. Once job was completed... more
I'm quite happy with the work and the time frame. I would recommend them to anybody that needs this type of work.
What a pleasant experience! Time was allowed for us to discuss what we wanted, change our minds, guidance of why things should be done, ultimately all our choices with incredible input from our consultant/designer, Jennifer.Jennifer was very patient, listened, answered questions and helped us thro... more
Learn why professional home builders and home improvement contractors join our community of quality.
Get started