They were very professional, customer service was excellent, very clean, efficient and quick

YES

I appreciate knowing that Sela is a BIG company. With the complexity of dealing with insurance companies for claims, Sela's experience was critical in trying to get us the best settlement possible with our reluctant insurer.

Wish I had shopped around a little more. I went with Sela because they did my roof 32 years ago and were very compassionate as costs escalated. Great job then. Doesn't seem to be the same values coming through now. Perhaps it's gotten too big and corporate. No longer a "family business". Poor communication, not great clean-up and caulking on flashing was not great.

Extremely knowledgeable and professional.

You were up front with the pricing and got the job done in a day. Really great

They did a fine job overall for the exact price quoted. It was my request that Sela not start the job until after Thanksgiving and the day they came was quite cold and my roof is very steep. I think the roofers did not have good work conditions and as such, Sela had to send a another crew back in the spring to fix some issues. All issues were corrected as promised.

Excellent reputation, good value (not the cheapest, but the best combination of workmanship and reliability) and thus the bang for the buck. I can always count on them being around if I need further help.

They were very responsive, courteous, and did quality work.

Lack of responsiveness, quality work, and communication.

They can nail shingles to a roof. Anything beyond that, including management, billing, oversight, etc, or anything more complicated like a flat roof or gutters, and you'll start to see the wheels come off. Numerous issues throughout the process, from scheduling, navigating insurance, damaging the home during installation and doing sloppy work, to bigger issues like removing then not replacing gutters for weeks, causing a huge amount of water damage in my home.

If/when things go wrong, this is when the real issues begin. You will not be able to get a quick resolution. You probably won't even be able to get a returned call or email. We would go weeks without hearing from Sela when we were having major issues, despite constant outreach to them. At one point, they even threatened to put a mechanic's lien on my home, when they'd never finished the work or sent an invoice.

Hiring Sela cost me at least 100 hours of my own time, thousands of dollars, and 17 months of frustration and anger. I'll never get that back... I thought hiring one of the biggest companies in the metro would be the easiest and best way to get a new roof. Don't make the same mistake as me... do not hire Sela. This is one of the worst companies I've ever dealt with.

maybe and maybe not

Too many problems with scheduling and color of garage roof.

They are easy to work with. They pay attention to detail. They are committed to quality work product. They provide exceptional service delivery.

They did a good job. They followed through. They were very conscientious about their work and what they did. Their workers were very polite and respectful.

I would not wan to be associated with a firm makes the missteps made during our projects,

They are basically the best.

See below

Good price and quality. They did our roof in 2002 and had them back to install this one. Timing of the roof replacement was due to tree damage.

Sela Roofing & Remodeling did a good job; they took care of it in a short amount of time, and I'm happy with the new roof and gutters.

I was impressed with the knowledge level and work ethic of the crew.

Sela handled everything and made it so simple for me.

Everything went as planned. It was great work by Sela Roofing & Remodeling. I have no complaints.

The color, aged copper, looks spectacular on our home.

The project was not done to what was communicated or expected. The communication around the project between the salesperson, the project manager, and the work team was terrible. Our complaints were not resolved.