The sales staff was prompt and knowledgeable. The customer service staff was responsive when the sky lights I wanted covered were scheduled for replacement and corrected the error before any time or incorrect supplies were ordered. The crew was courteous and organized.

The quote was detailed and included everything that I had asked for.

Quality

Expertise with roofing

Brent and his team exceeded my expectations. They were professional, communicated well throughout the project, completed high-quality work, and treated my property with great care. I especially appreciated how they protected my plants and trees during the roofing process and kept the work area clean. I would confidently recommend Brent and his crew to anyone looking for a trustworthy and skilled roofing company.

The salesman delivered as promised on payment terms, the workers were all amazing!

No

I like that Sela is an Owens Corning Platinum Preferred contractor.

Your pricing is higher than competitors. Soooooooo many commercials on TV.

Excellent quality, friendly and professional staff, thorough clean-up after work, and whole job completed in one day!

Great representative right out of the gate. Very considerate workers during the install. Did a super job cleaning up. Awesome crew!

I am disappointed in their customer service dpearmtnet.

Our contractor Luis was very helpful and responsive to work with.

very happy with the results

Overall great experience

They were very professional, customer service was excellent, very clean, efficient and quick

YES

I appreciate knowing that Sela is a BIG company. With the complexity of dealing with insurance companies for claims, Sela's experience was critical in trying to get us the best settlement possible with our reluctant insurer.

Wish I had shopped around a little more. I went with Sela because they did my roof 32 years ago and were very compassionate as costs escalated. Great job then. Doesn't seem to be the same values coming through now. Perhaps it's gotten too big and corporate. No longer a "family business". Poor communication, not great clean-up and caulking on flashing was not great.

Extremely knowledgeable and professional.

You were up front with the pricing and got the job done in a day. Really great

They did a fine job overall for the exact price quoted. It was my request that Sela not start the job until after Thanksgiving and the day they came was quite cold and my roof is very steep. I think the roofers did not have good work conditions and as such, Sela had to send a another crew back in the spring to fix some issues. All issues were corrected as promised.

Excellent reputation, good value (not the cheapest, but the best combination of workmanship and reliability) and thus the bang for the buck. I can always count on them being around if I need further help.

They were very responsive, courteous, and did quality work.

Lack of responsiveness, quality work, and communication.