The salesperson was wonderful.
Great company, I have used them before and they do a great job.
If I need any more work done, I will definitely call Seagate.
I'm happy. They put a sign out in my yard, and it's still there. I have no problem, everything was done. We had a problem, and they addressed it. They looked at it and resolved it.
I was most satisfied with the installer being truthful about a problem we had that could not be seen before the roof was taken off. He was very upfront with me. My son got on the roof and looked at it before he did anything to make sure he was telling the truth. I was pretty impressed with that.
I would like to recognize everyone for their exceptional service.
The guys who did the work were good at what they did, they were curteious with my wife and did everything not to be in her way while they were here.
We're very happy with the quality off workmanship. We're confident that the system will keep our basement dry.
I was very happy with the crew from Seagate Roofing & Foundation Services. They went above and beyond to make us happy!
I am really happy with everything that Seagate Roofing & Foundation Services did from beginning to end with the project.
I would like to recognize the foreman from Seagate Roofing & Foundation Services for their exceptional service.
I'm really satisfied with the job that Seagate Roofing & Foundation Services provided!
I thought they were on time. I was satisfied with the timeliness. They were quick. They were prompt, and they delivered on everything. I thought the roofing crew was outstanding. They were quick, polite, and clean.
I don't know who did the roof, the crew. They were outstanding.
I am very satisfied with the professionalism and the work by the salesperson and the workers.
It hasn't leaked in the basement where I had the problem.
There were no problems.
I was most satisfied with the installation of the drain tile and the backfill.
I would like to recognize Tom Wagner and the crew leader for their exceptional service. Tom is a good guy and he followed up with me after the job. The crew leader's name was Wes I think. They were both good guys and they were very professional.
I have used them for roofing and the foundation. I am satisfied. It hasn't leaked and I don't think that it will, but I do have the warranty.
Seagate Roofing people were very friendly and worked hard to complete our job. It took longer that was expected, partly weather related. One problem that occurred, I had to call to their attention. I thought that was something they should have noticed and communicated to me that it would be taken care of. Although they came back and tried to clean up the yard a second time, I am still disappointed that I have so much debris still in my landscaping. I am still finding many nails also, which is very disheartening when they are near my driveway.
The roof was done well and I am satisfied. They were all very friendly and accommodating.
I was highly impressed with the work crew. I was home during the entire process and would check periodically on the progress. Each time, the workers stopped what they were doing to let me check things out and explain what they were doing and answered all my questions.
The work crew was efficient and professional. They completed the project in a timely fashion. They answered all my question and were more than willing to let me inspect the work area while the project was in progress. They removed all debris and wiped down the work area after the project was completed.
I don’t remember the gentlemen who were assigned to my project - they were exceptional.
For the most part I can’t think of any areas that they fell short. Overall it was a good experience using Sea Gate.
They got the basement water Proofing job done in three days and that was the timeline that they gave me when I signed the contract
Ryan was the Team Leader on my project he did a great job communicating with me
They arrived on time and did get the job done. The issue with the garage roof was puzzling and was not brought to our attention. When we saw that a different color shingle was used in one area of the garage roof, someone did return and corrected the problem. We had no problems with the gutter installation.
The estimator and scheduler were very professional, timely and responsive when I had questions.
Bill and Danielle were both very professional and responsive to any questions, concerns, etc. that we had. They did a very good job.
I would like to recognize the technician that came out on Sunday to do the patching for his exceptional service.
I was most satisfied with how quickly they completed the work.
Very happy with the sales gentleman and the project lead for the onsite crew.
I was most satisfied with the time that the crew took to actually do the job right.
Came, did the job completely, timely fashion, I'm very satisfied with workmanship and price they gave me.
The quick and quality work of the fascia installation team.
Tony and his crew, who handled the fascia work, along with Bill Jones.
A wonderful experience starting with Tom and ending with a great job done right the first time. Highly recommend!
Did not fall short
Knowledgeable and courteous people every step of the w
Tom Elder, Danielle, Karen and the entire crew that worked at my home.
I think they are a top notch company and I have had just one problem that I am trying to figure out. Steve was supposed to give me an estimate and I have not heard back, otherwise, I would recommend them.
I was most satisfied with all the work they have done.
I have been satisfied with them from previous projects and would absolutely consider them.
I was most satisfied with the timely manner in which the job was finished as well as how neat and clean they kept my home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Seagate Roofing & Foundation Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys