We would be pleased to recommend you to our family and friends. Our experience has been nothing but the best!

We built a house ourselves with a contractor about 20 years ago and it was a complete disaster. We swore we were never going to build another house again. But we were interested in having new construction again when we moved to Charlotte. When we found these new townhomes, we were very excited. We also liked the fact that unlike our previous contractor, Saussy Burbank seemed eager to honor its warranty commitments.

WOW ....Just WOW

We are extremely pleased with our experience with Saussy and our new home. Saussy offers exceptional quality and customer service. I felt the communication was exceptional particularly where we had a couple minor disagreements about what had been agreed upon (that were promptly resolved). The whole process was easy, I always knew what to expect, every member of the team was pleasant and professional, and the result is a gorgeous home that we are proud to live in. Thank you all so very much.

Just wonderful group of folks here. House is beautiful

There are a lot of things I could say The bottom line for me is they always do what they say they are going to do. I have been in construction all my life. That is the most critical thing for any contractor or builder, is to do what they say they are going to do.

Completely satisfied.

Make sure you work with Jack C. on the sales side.

Great company. Easy to work with from start to finish.

Saussy Burbank has been wonderful to work with! Very accommodating and helpful in meeting our needs. They stay with you every step of the way in making your home exactly how you want it to be.

It was a pleasure doing business with Amy, Ann, Jack, Kelly, and Mike. Super attentive to detail, especially Kelly and Mike. The quality is exceptional. Saussy Burbank exceeded our expectations throughout the home building process.

Overall, we have been very happy with the work they have done.

This is my third Saussy home and I love the product and the process. As a builder everything is done in a clean and professional matter. Of course there are always hiccups but Saussy always makes it right.

The last part of the finishing touches were not up to standard. The last ten percent of the job was poor.

I found the finish, especially the painting and trim carpentry, to be lacking in both quality and skill. One coat of cheap white paint, terrible joining of trim, sloppy application of floor stain. Cabinets are of inferior quality and after one year have lots of nicks from daily use. In a three person household that barely cooks. In addition there was a particular issue about the bathroom tile in the shower/master bath. I noticed it on an unauthorized walk-through before it was grouted, and brought it to the attention of the builder. The bathroom was finished with the crooked tile in place. Builder did not fixed my satisfaction even though I excepted it as is due to time constraints. There was about an inch and a half difference between the tile at the floor and the tile at the ceiling.

Since our house has not been built yet, I cannot comment on the full experience , however we are pleased at this time. Our only complaint is that the price really is not the price given. We understand that one most of the time will want to upgrade , however the base price includes so little( nothing in the laundry room and white cabinets are an upgrade ?just to mention two of many ) .At this point our 600,000+ house will be reaching 800,000! Don’t you think pricing higher from the start and including more upgrades would be a better option?This way of pricing could potentially “ turn people” off.

I don't think I'd recommend Saussy. My previous home was built by Charleston Landmark Builders and I think the quality was better, so I would recommend them before Saussy.

yes- my best friend, sister and I all purchased in midtown

Saussy Burbank is a Quality builder, as we have not had any warranty issues in first 18 months.

I’m mixed some positive but some negative

I am most likely Saussy Burbank's number one fan from the first moment I saw a property nearly 20 years ago. I am so happy with our most recent purchase and can't wait to move.

Beautiful homes and neighborhoods are in great locations. Have already recommended Saussy Burbank to others.

Our experience with Saussy Burbank has been fantastic and your team has been wonderful to work with.Any comments directed to specific design items are related to the Windward model. In talking to anyone considering building a home I have strongly recommended Saussy Burbank.

Overall Saussy did a great job communicating with them and explaining their process. If I were to buy again, I would have no hesitation using them as my builder.

They were a pleasure to work with and open to having some things adjusted late in the build, even. For people who need to build from the ground up with them, don't be discouraged. They're willing to work with you.