I am actively working to attract other loved ones and friends to purchase in this community so they may enjoy life as we do.

The people and workers are phenomenal. They have been very informative. Trisha Whitaker has been great. She has kept us informed of everything along the way. It has been great working with her.

Rob, the person we were dealing with, the contractor, was excellent and followed through on a lot of things we needed.

We worked with Justin Williams, as our project manager. He was superb and very thorough.

Jack and Justin were great throughout the purchase and warranty process, thus far. However, the build quality is not great.

The entire team from beginning to end Jack,Amy, Kelly and Mike have been amazing and very responsive to all our needs. We have never had such an amazing experience like this ever when buying a house. We are so thankful we chose Saussy Burbank! Our forever home is truly home and we are blessed to have such a wonderful home! Thank you to everyone for making this possible!

This house was already completed at the time we purchased it but everyone we dealt with at and after the purchase were extremely helpful and professional. The site manager (Connor Coons) was great to work with and took care of all of our questions in a very timely manor.

Saussy Burbank is easy to work with and a pleasure to work with for all household needs.

From the time I called them to the final closing, I had a great experience with everyone. The builder was great and the quality of the home is fantastic. Overall, I am happy with the home I got.

Saussy Burbank made the entire building and closing process seamless. After the sale there customer service post sale is second to none.

Sales Attentiveness

Sales Attentiveness - Dean and David were both top notch and provided excellent service

INCREDIBLY high quality. The attention to detail and client experience is above and beyond.

Saussy Burbank has been very good to work with.

Quality of work has been giving me issues and it is frustrating.

I have had a phenomenal experience with Saussy Burbank. After meeting with several other builders, I was becoming discouraged with the home building process. However, Saussy Burbank completely changed that. Sherry did an amazing job of not only informing me about the building process but also making me feel comfortable as a first time home buyer. I am also so impressed with the customization options and the guidance Allie offered! I also love getting updates on my home. I truly feel as though I am in great hands with Saussy Burbank and I feel so confident in my decision to build my first home with them!

I have loved the entire process of building a house with Saussy Burbank. Everyone I have worked with has been so friendly and helpful. I feel confident my home will be beautiful and high quality!

Our Saussy Burbank home was a completed home so we cannot comment on the full process of selecting options. We do enjoy the our home and the process of purchasing it was smooth.

Some of the work in the house is a bit sloppy, felt like it was rushed on some of the paint, windows, doors, etc.

Since I moved 4 months ago. There are several issues that keep coming up cabinets electricity and windows! The townhome shaken when heavy trucks go by the street. The window issues may have been caused by the shaking. At this point I wonder if the foundation was improperly done. I call the guarantee number and nobody called me back.

Very professional

Recognized Excellence

Recognized Excellence - I would like to recognize my salesperson, Amy. I had an extremely positive experience with her.

Absolutely yes I would recommend Saussy Burbank. Love our Saussy Burbank home and are buying another one from them.

Sales Attentiveness

Sales Attentiveness - Sherry is awesome! Always helpful. Always prompt!

Design Center & Selections

Design Center & Selections - Ally with the sales and design center was extremely helpful and patient.

Additional Comments

Additional Comments - This is my second personal house built by Saussey Burbank. Great quality and resale value. Also, I have been proudly selling these homes as a Realtor for many years.

Jack Amy, Justin, Peter and Kelly. Great team of folks committed to doing the best possible work

Additional Comments

Additional Comments - We did not plan on buying a new house, but this house is perfect for us.

Areas Of Satisfaction

Areas Of Satisfaction - Thomasena is well known in the area as an outstanding representative for S-B...and for good reason What an amazing lady - she deserves a raise! We have purchased several high end homes in the last 20 years and she was by far the very best on either side of a real estate deal. Bravo

The overall product met expectations; however, did lack attention to details and we have issues with items that we are still waiting to be fix.

Impressive floor plan designs and quality product.
Easy to work with and enjoy all the sales and building process.

Sales Attentiveness

Sales Attentiveness - Sherry and Ally have been awesome to work with. Very attentive to our requests.