Saussy Burbank
Customer feedback report for

Saussy Burbank

1028 Reviews

Saussy Burbank

Saussy Burbank is nationally recognized for building homes with distinctive achitectural details and innovative floorplans. Saussy Burbank builds in Charlotte, Raleigh-Durham, Chapel Hill, NC and Charleston, SC. They have consistently ranked extraordinarily high in customer satisfaction, attributing their success to commitment to a guided principle: That each home should be unique and offer the same quality design and craftsmanship, regardless of size or price point.

Types of work

New home 1712
Custom home 1609
Home for sale 1605

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2007
Guildmember since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2019, 2020, 2021
Feedback Milestone
10 Consecutive Great Reviews 2020
Feedback Milestone
20 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Of 5168 customers surveyed, 3009 responded
Professional & Organized
Saussy Burbank was professional and organized.
96%
Value
I received a fair value for my money.
94%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
97%
Concern For Needs
[SALESPERSON] sought to understand my needs.
96%
Design Center & Selections
The Design Center team made the selections process easy.
93%
Expertise
Saussy Burbank had the necessary expertise to manage my project.
98%
Employees & Subcontractors
The employees and subcontractors of Saussy Burbank are professional and courteous.
96%
Smooth Closing
My closing went smoothly.
95%
PM Professionalism
[PROJECT MANAGER] is knowledgeable and professional.
96%
Likely To Recommend
I am likely to recommend Saussy Burbank to a friend.
92%

Of 5168 customers surveyed, 3009 responded What does this data mean?
All project locations are approximate
Of 3009 respondents, 1028 left a review
4.6
907 of 983 would recommend
772
135
36
16
24
No rating
45
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Saussy Burbank using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Saussy Burbank

2550 West Tyvola Road, Suite 100,
Charlotte, NC
www.saussyburbank.com (704) 945-1515