Overall, we’ve loved our house and the communication with the staff. There are some structural things/issues inside that I would have expected to be better quality.

Exceptional quality - stands behind their product, does the right thing

I have recommend Saussy But ask to several friends as their service is impeccable! And my home is built with such quality 😍. Highly recommend

A pleasant experience from the very first meeting to closing and even after move in
The quality of the Home is above expectations

Beautiful homes, amazing staff! Sherry Webb & Jason Burger went above and beyond They communicated well, were patient and kind.

Everyone involved were knowledgeable and the process was clear

The house had problems with leaking, which then became mildew and mold. The walls and floors had to be pulled up. It was a horrible and unliveable experience. They handled the issues but they should've been more careful with the contractors they used.

I was pleasantly pleased with the front end of the sale and their agent. I was very pleased with how they handled us from start to finish. They made us feel like family. I was impressed with Rob, the construction manager. There are always issues and he was great. I have no complaints. He made sure to address and explain everything. It was all fixed correctly.

Build quality of my home

The entire home building process was seamless! Thanks to Sherry, Jen and Zachary! I felt they truly cared and had my back in helping me to make decisions in the building process. I would hands down build another Saussy Burbank home and I have highly recommended Saussy Burbank to my friends!

Exceptional staff that strives for perfection and extremely customer oriented. The project manager is on top of everything and takes the time to explain things and truly cares about his role!

Sales Attentiveness

Sales Attentiveness - Sherry and Ally have been awesome to work with. Very attentive to our requests.

We have just started the process but so far have been very pleased.

Saussy Burbank keeps their customers informed.

I think they used a good product and aim to please the customer. There has been good communication throughout, and I have been impressed with how they have stayed on track so far.

Beautiful product, great representatives and communication!

The team was super easy to work with and transparent through the entire process. They made it super easy, which was awesome.

They prioritize quality over speed of construction and profits.

From the sales center to the site supervisor, they provided excellent service.

We are having a very pleasant experience building our home. Dean has been very informative and helpful, Connor has been a great listener to our needs and requests, and Megan has been easy to reach and work with regarding our design selections and changes. We would highly recommend Saussy Burbank to friends & family!

Danielle and Jack are such a powerhouse team. I worked mostly with Danielle, but knew Jack was always available if Danielle wasn’t. She is not only so well versed with the options Saussy Burbank provides, but she makes a concerted effort to know what’s going on in the community and can speak to both with such clarity. She took all the guesswork out of what we were buying. Both Jack and Danielle were communicative and available every step of the way. We rarely wondered where we were at in the process because they were calling to check in before we could even wonder! They represent the company exceptionally well and every home builder should have a team like them!

I have followed Saussy Burbank for 20+ years. The quality of their design was what first drew me to them. The company has an excellent reputation. I have known numerous Saussy Burbank owners and they spoke highly of the company & staff as well.

Immediately felt welcomed and looking at the homes I felt like I was home

I am actively working to attract other loved ones and friends to purchase in this community so they may enjoy life as we do.

The people and workers are phenomenal. They have been very informative. Trisha Whitaker has been great. She has kept us informed of everything along the way. It has been great working with her.