Saussy Burbank
Customer feedback report for

Saussy Burbank

Saussy Burbank

Saussy Burbank is a developer and new home builder in three premier markets in the Carolinas. Since 1989, the company has built more than 8,000 new homes and townhomes earning regional and national awards, including seven Best in American Living® awards. The company's innovative approach to design combines modern, open floor plans with an architectural style that reflects the history and character of our region.

Types of work

New home 1611
Custom home 1508
Home for sale 1504

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2007
Guildmember since 2007
Guildmaster Award Winner
Guildmaster Award Winner 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2019, 2020, 2021, 2022. Qualified with exceptions
Feedback Milestone
5 Consecutive Great Reviews 2023
Feedback Milestone
Actively Surveying Surveying most recent customers
Feedback Milestone
5 Consecutive Great Reviews 2022
Feedback Milestone
10 Consecutive Great Reviews 2020
Feedback Milestone
20 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Of 5436 customers surveyed, 3173 responded
Expertise
Saussy Burbank had the necessary expertise to manage my project.
97%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
97%
Concern For Needs
[SALESPERSON] sought to understand my needs.
97%
Professional & Organized
Saussy Burbank was professional and organized.
96%
PM Professionalism
[PROJECT MANAGER] is knowledgeable and professional.
96%
Employees & Subcontractors
The employees and subcontractors of Saussy Burbank are professional and courteous.
96%
Smooth Closing
My closing went smoothly.
95%
Value
I received a fair value for my money.
94%
Design Center & Selections
The Design Center team made the selections process easy.
93%
Likely To Recommend
I am likely to recommend Saussy Burbank to a friend.
92%

Of 5436 customers surveyed, 3173 responded What does this data mean?
All project locations are approximate
Of 3173 respondents, 1118 left a review
4.6
983 of 1072 would recommend
837
146
38
22
29
No rating
46
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Saussy Burbank using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Saussy Burbank

2550 West Tyvola Road, Suite 100,
Charlotte, NC
www.saussyburbank.com (704) 945-1515