The whole process was wonderful, they did not use high pressure sales tactics, they were willing to listen to what we wanted and what worked within our budget and they work was done efficiently and quickly. We are very happy with our new windows!!
Timely morning arrival on Day 1 was great. Mid-afternoon arrival on Day 2 meant a late day and clean up after they left around 7 pm.
In the sales presentation the sales rep discussed seamless walls. We were very surprised to see plastic click-in seams. It makes the shower look cheap. This would be fine if we paid $8000, but the cost is $17000. We paid premium price and received, what we feel, is a budget looking shower.
The guys who installed were GREAT. The only issue we have with the windows that has nothing to do with them is the shiny noticeable sealant on the windows. Apparently this was the only choice given we have a log home.
The process was very easy. John Willett delivered what he promised. Brian was very responsive and listened to my needs and any concerns along the way. Mark had a few hiccups at first but once he got going it all worked out. Very happy with my new windows. Hopefully nice and warn next winter
They were on time, friendly professional cleaned up after themselves. Excellent job.
I would highly recommend this team; very thorough from start to finish.
My wife and I are very satisfied with the quality work that was done by Rite Window Co. The 2 plumber/contractors that installed our walk in shower were very polite, respectful, professional and kept the work area clean as they progressed through the project. We had our bathtub removed without issue. They arrived at 10am from over 3 hours from home and didn't leave until the job was 100% completed at 6pm. Everything was picked up and spotless. They put down drop cloths to protect our carpet. I would highly recommend Rite Window for any work to be completed by them.
From start to finish the representation of the company was impeccable by all of the employees we worked with.
I felt very comfortable with the whole process.
I already have.
I was looking for some one that I thought would be right for me and I could get some one to get any time it's given what I need and they have a good paying for my own.
From consultation to installation exceed my expectations
Staff were extremely professional.
Our overall experience was great. The install team was fantastic and I strongly recommend Rite Window.
Just their professional manner, their knowledge of what they were doing and their work ethic....all very impressive!
See #9 comments for Areas of Satisfaction
the electrician hasn't been here YET to complete the job....what's up?
Team was on time and worked efficiently. Clean up was amazing.
Better communication. More careful and not do damage. Accidents happen I know. And lastly clean up better.
David and his crew were great!
I have already been recommending Rite Window to friends, after having half the windows in the house replaced in 2024. The windows are great quality!
Already told two friends!
The quality of the product is well worth the price. Especially, if comparing it to other shower materials. Installation staff were very professional and definitely knew what they were doing. Plus they clean up everything before they leave.
Awesome quality great looking custom-made windows at a price much lower than that "replacement window" company. Reasonable turn-around time. Very professional, efficient, and friendly install crew. And great communication from the company keeping us in the loop while our 11 very large (84" tall) windows were being manufactured. Plus, no change to the exterior appearance of our 1865 French Victorian mansion (it's condos now -- we couldn't afford a real mansion!)