I liked that installation only took one day.
The contractor did not hook up plumbing right for there is septic gasses coming back thru house after showering. I have recently had a knee replacement so am not able to go downstairs and check.. but most likely there was not a p-trap installed..or the way it was installed is allowing all water to siphon out.,this is very unhealthy and the holidays ruined!! If the problem is not corrected soon then I will be forced to call a plumber and my lawyer
Quality materials. Professional, attentive to details, and courteous installers. Excellent job with the installation by Brian and his assistant.
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From start to finish, my interactions with everyone involved were extremely professional.
Excellent professional work. Very open to input during the process, and the shower looks amazing. Exceeded my hopes.
I have already recommended Rite Window 3to three friends!
So easy and high quality too!
Clean and quick. Done in one day.
Very professional, kept work area clean, communicated clearly expectations and schedule
I have used Rite for both doors and windows and the process has been great. The prices are comparable to the competition, the quality is good, and the installation teams have been fantastic. Overall I am very happy with what will be a lifetime decision.
The quality of the product and installation.
We had a very positive experience beginning with sales to contact while awaiting the shower to the final install with Thiago Lenon and Matheus.
Quality of work was good. The job was done when it was scheduled to be done.
Competitive price, easy financing, smooth installation…the process went seamless from start to finish.
They came on time every day and worked very hard despite limited space and difficulty removing the old tiles and tub.
The guys who installed were very professional and pleasant. The job was done fast, and I like the finished product and am enjoying it now.
I do not recommend companies I’ve used with family or friends.
I would recommend Rite Window with the stipulation that it might take more than 2. days. I also would recommend that they get a contract when they sign the paperwork. I would require the production department number since our salesman couldn't give us an installation date.
Good service from being to end.
Rite Window followed up as promised and resolved the issues
Storm door is allowing water inside doorway
We had a problem and you was aware of it but didn't fix it when installed.
We are very happy with the completed installation. Rite Window did a fine job.
The quality of work and the clean up after
Responsive to inquiry, fantastic install experience.
The doors are beautiful and well built. The installers were fast and did a great job.
Keith Hamel sales and CQ our installer made everything such a huge success!
One window was cracked. It will be inconvenient to have installer come a second time.
The time was very short for a wonderful work, I will recommend you to my friends and family for further work,good jobs.
The men were clearly wanting to do a good job. They were very polite, personable, and cleaned up well.
The installers, Matt and Jeff were very professional, polite, personable, and very conscientious. Everything was done, nothing to clean after they left. They did it all.
Great quality, highly professional team, fast service!
The installers were very knowledgeable.
Ansewerd questions and showed us progress in every step.
Quality and installation
The salesperson, Josh, was very knowledgeable. However, he promised a toilet move that had to be rescinded because it couldn’t be done. After the contract was signed, there was NO communication for many weeks. The salesperson did not respond to my calls regarding scheduling. I finally contacted the company and was connected to Mary Goose who was very helpful and responsive. She was able to move our installation date up as I requested. Once the workers started, they were great…very clean, respectful and hard working. They worked with us and made changes as we requested. The supervisor, Joe, was excellent—helpful ideas, responsive and reliable. The two men on the work crew couldn’t have done a better job. We are still awaiting the custom glass doors but that company was in touch promptly. We are very satisfied with the shower and are looking forward to enjoying it once the doors come in. We are glad we chose Rite Window after the initial lack of communication was resolved.
Couldn't understand workers Spanish speaking didn't have job foreman come to inspect install when completed as per contract
The guy Martin was awesome. However it's almost 2 weeks and no one has called to schedule the Lazer measurements
I was not left any documentation on how to operate the tub. I call the Rite Window and requested the manual and they agreed to but did not send anything. It is a poorly run business that fails at something so easy to accomplish.
Great work process
Very nice and listened to you concerns and gave honest feedback
Read your questioner
Cleanliness in removal of old shower material and use of drop cloths to protect flooring in spaces used to access workspace and quality of fit and finish for the new shower.
My new shower looks like I hired the cheapest handy man from the classifieds. I was expecting a beautiful Kohler product. There are so many things I do not like enumerated below. The biggest disappointment is the overall awkward aesthetic.
The 4’ overhang on one side and a 5” on the other is just ugly. The hardware was installed with mismatched finishes, and I have someone from Rite Window scheduled to come today to swap out the hardware. That person is also going to fix the poor caulking job. There are some black scuffs on the surface too. I regret
This was supposed to be a one day job giving me a beautiful shower. I expect that the repair/revision work done today will address some mistakes. However, this will now be 2 days and 13K for an ugly shower. I am very unhappy. I want Rite Window give me a shower door as this might camouflage the bizarre uneven overhangs, and address my unfortunate experience.
Sales rep, prices, and install were all straightforward, professional, and excellent!
Scheduled to meet our time frame, great communication and quality products.
That they installed 26-windows in one day. They worked hard. And the windows were installed right.. 3-guys work all day.
Very professional workers
Everything from beginning to end was exceptional from the salesman to the installers. The installers were a wonderful group of men. They worked hard and got the complete job done in one day.
Very professional operation which went more quickly than promised. Nice quality windows functioning really smoothly.