Better communication. More careful and not do damage. Accidents happen I know. And lastly clean up better.

From the first contact using Kohler website to find local dealer pointing us to Rite Window we had excellent representatives. Communication was clear and kept on top of by every department along the way.

David and his crew were great!

The quality of these windows are not great. The screens don't seem to close evenly, the windows are getting more difficult to slide up and down and there are drafts that occur in several. I have been chasing you folks for weeks on this and I have to check back each time to find out the status - you took months to actually install them when I was told 6-8 weeks and I am deeply regretting this decision.

Excellent installation crew, courteous sales rep, and beautiful Kohler product

Very professional. II would be happy to recommend Rite Window to my friends, family, coworkers!

Communication was extremely poor.....phone calls were not returned and we had to continually call back to find out the status of our shower. We ordered the shower on 1/3/25 and was not installed until 4/18/25. Updates would have gone a long way.

I was not happy with what the salesman said and the actual product

The installation was professional done and clean

The product

High pressure sales to make decision at initial appointment has ultimately led to confusion with installation and ultimately my disappointment with the finished product.

I have already been recommending Rite Window to friends, after having half the windows in the house replaced in 2024. The windows are great quality!

The installers lived up to koller name

Respect for our home, and made no messes

Quality windows at a fair price

Cleanup was careless, still scraping silicone from bathroom floor

This is the second install Oscar and his team did for us and it looks great!

Quality service, great product, knowledgeable and friendly personnel

The Installers, Bob and Jason, were very polite and their attention to detail was exceptional.

This has been a wonderful experience from start to finish. Everything that was promised happened and the installation was done in the one day promised an experienced and accommodating team. We are thrilled with our new shower and RiteWindow for making it happen.

Team called to let me know when they would arrive. They knew what they ere doing and there was a decision to make they asked me first. Great job!!!!

Customer service very professional contractor excellent great group of guys

See comments below.

They kept us advised at each step. Flexible, allowed us to set the date for install. Amazingly talented installer.

installers were great