Never pulled a building permit never got a licensed plumber on site till after the town inspector came and shut them down. Took five days to install call people no one returned calls.

We have had 3 installs with Rite window because we have been so happy with them. What started out as windows, expanded to sliders and that expanded to sunroom windows. Any concerns after installation were promptly resolved. The support staff, sales and supervisors were always upfront and immensely helpful.

The job was satisfactorily done

The Kohler brand sold me and having a new shower installed in a day was worth any added cost. And the promotional 18- month financing was helpful.

Thought the cost of a new shower stall was a little high. Itemized price list is not provided.

Everybody from the initial call to the installation and everyone in between were fantastic to deal with.

Yes, the door is good quality.
The installer was very knowledgeable.
The door did take much more time than I originally was informed.

High quality products

Aside from the financial error — where I was triple charged for the down payment on the same day I placed my order — I would like to address a few additional concerns. Upon completion of the installation, I provided a check for the remaining balance. I was not informed that my checking account would also be charged electronically while you retained the physical check.In addition, I noticed several issues with the installation quality:The door handle bars are misaligned.The shelf installed above the grab bar is misaligned. My bathroom door frame was damaged during installation.A floor tile next to the new shower was cracked.

Communication could be better. Send email addresses that work.

They were on time and polite and did exactly what I needed done in my new walk in shower! I’m very short and all the installation was lower than they usually work with.

There was a disconnect between what the salesman said would be done and what was actually done by the install team.

high prices would be a limitation.

Very professional

yes

Very professional

The installation was very efficient and the crew worked neatly and communicated with me on placement of grab bars.

Any interaction between myself and the corporate office over promised and under delivered. For instance, the salesperson said the project typically takes 1 day, 2 at the absolute max. Ours took 4. After finding out on the third day that the doors wouldn’t fit, they said someone would reach out with next steps. Two days later and no calls, I called myself. Getting updates on the doors proved challenging. Multiple calls and voicemails went unanswered and unreturned.

Company provided update on each step via text, call, and email. That helped me to plan ahead of time, and reduced the stress of uncertainty.

The installers got here in the morning and finished by 5:30 in the evening and all was reasonably clean

The personnel were efficient and worked without breaking for lunch. Job was
Completed in a day and a half without any problems
Rate the team work A 10.

Only the price could be improved, but then maybe your finished product would not be as excellent as it is.

Efficient, very respectful and pleasant, cleaned up debris completely

explained all functions of tub

I have no problem recommending but will explain issues I had to that party. This was my second install of windows and felt 1st one was smoother.