Fast professional

Everything, and I mean everything, about this experience was perfect.

Cost

great products, love my new storm door

The completed shower does look very good.

I LIKED THE WAY,I WAS INFORMED ALL THE TIME. NOT MANY COMPANIES DO THAT. i HAD A NUMBER I COULD CALL WITH ANY QUESTIONS I HAD.

Would recommend, not cheap, however nothing is anymore. I don’t mind paying for quality and this was a first class installation.

We originally contracted with Home Care Solutions, but later found that Rite Window had taken over, which was confusing, given that we were doing a shower renovation. We would likely recommend, but think there is a branding issue that needs to be addressed.

I love the product. I had a beautiful tiles walk in shower that was way too much work to keep clean. This new install is exactly what I wanted. Clean lines. Easy to keep clean.

The salesman was courteous and professional. Very knowledgeable and helpful during the quoting process. Customer service kept us up to date on project status. The installation team was excellent. Very personable and efficient.

I like the quality of the bathroom items I purchased

fast, efficient job

We could in good faith recommend your company as a representative of Kohler products and services to a friend because we would have not idea as to the quality of installers that would show up at their door.

Front end (sales and arranging for installation) was not well coordinated. Numerous false starts and problems with site assessment. On the other hand, installation crew was first rate.

This was my second experience with Rite Window. I was happy with all aspects of my experience with them, which is why I engaged them a second time, not only to replace a shower but also to install a patio door. The second experience mirrored the first in its highly professional approach to the assignment, from in-home sales to installation and follow-up.

I liked the punctuality, the explanation// demonstration of products to be used, knowledgeable and courteous treatment to the customers. Something you don’t see much today. The quick way thy responded to any problem, question we had.
We were very pleased and satisfied with services and products.
Thank you !

I think the best part was that everything was completed within two weeks once we decided to go ahead with our new shower. It is exactly what we wanted and we love it. No regrets.

It took months to get a problem with the window resolved.

The price is quite high. The product is good.

Good customer contact, prompt arrival on time, excellent workmanship, cleaned up nicely, clear communication from the craftsman and a professional manner

Quick turn around

The whole process was seamless. The day Bob came to our house to finishing this job, everything was great.

Not only was the product as advertised, the workmen were excellent. All the people we worked with were e emplary.

While the windows are much more expensive than the competitors' versions, I selected these windows because they are energy star compliant and Joel Harris's, our salesman, presentation of the quality (workmanship and materials) along with his knowledge of the windows is what sold us.

I find it very disappointing that I spent 20k on just a tub and no one can come back to throw on a second coat of mud and paint. Now I have an unfinished project, at that price I feel I should have been better informed and left with zero loose ends.