I am very happy that I had Rite Window come to my home and install my beautiful walk-in shower. I actually had installed a walk-in shower the year before from a building supplier. I was not happy with the quality of the shower install and so I opted to pay a much higher price for Rite Window, but I don’t regret it. It was worth it.
Great product but more importantly great installation. No detail was overlooked.
Beautiful windows installed expertly.
The staff were so professional and polite
I would definitely recommend Rite Window to others. The team kept me informed prior to the service being done in a very timely manner.
Poor job. I will need to have someone come in to fix their mistakes. I had to tell installers that water was coming through my ceiling to the downstairs laundry room.
The team was was courteous, professional, and well trained.
The installers were totally incompetent and did damage because they did not check old water lines for standing water. As a result the water from these pipes came down through our kitchen ceiling. It also filled a ceiling light several feet away from where the drywall cracked.
This team has customer service down to a science! The in-home sales consultant, schedulers and installers were extremely courteous and professional. The installers did a fabulous job and kept everything neat and tidy. We love our new shower!
The installers were great. On time, checked in to stay late to complete the install. Explained they would need to return because not all the hardware was there for one of the shelves.
Quality windows, great communication from all sales and service teams, respectful sales and service teams
This whole deal has been a cluster. I’m dealing with sales guy who was totally unclear what I was buying for in a showerhead to the completion of the job. Installation guys that is very good job but just overlooked one small matter, which was plumbing the one door. The service guy that Rite Window sent out did nothing but complain. He was sent out to put on a new showerhead, but when he found out, he had to plumb the doors, he about lost it. Almost like I was asking him to build me a house. He plumbed the one door but left the other door, totally unplugged and unusable.
well done work
Everything from the sales person (Colin) to the delivery team was excellent!
Everything, quality products, outstanding people to deal with, Installers Wellington Joe and his partner gave us excellent workmanship,left the job sight neet and clean. They’re an asset to your company! Customer service after was also excellent Thank you.
Installers did a great job, were respectful of my home and left everything immaculate
Great communication and done on time with satisfaction.
I felt very comfortable with the whole process.
I would definitely recommend them, from presenting the product to installation, it was a great experience!
The workers were very professional. My bathroom is not particularly large so they had to maneuver very large sections within the bathroom. Additionally, my residence is a third-floor condominium with no elevator and they had to contend with 27 stairs! Not an easy task, to say the least! But the workers managed those two issues very well and completed the project beautifully!
There are project issues that as of yet have not been resolved to our satisfaction. Our original experience was simply great, right now not so much. Hopefully it can be resolved to our satisfaction and we can once again highly recommend it.
Work done in timely manner and site was cleaned after installation
I already have.
Quality materials and installation
I was looking for some one that I thought would be right for me and I could get some one to get any time it's given what I need and they have a good paying for my own.