They were very good on following up with me when the job would be done. They were quick, efficient and took care of us.
Felix and his project manager Kevin did an AWESOME job installing/replacing the fascia on one side of my house. Carport that came down tore it off and they came and installed it so quick and it looks so good! So happy!! The other peeps (Roman? ...sorry, I wasn't sure about the name) at RGS came the following week and also did an AWESOME job on replacing my gutters. I'm so happy and they look so good as well! Excellent work and quality! Thank you soooo much Felix and Kevin and everyone!! I appreciate ya!
Great job done, fixed the problem my old improperly installed gutters had.
They were easy to work with. They were fast. I am happy with what they did. It seems like they did a really good job.
I am happy with the service, but it did take longer than we expected due to a delay in getting the materials.
I would surely recommend RGS to any family or friends in the future.
Areas For Improvement - A little pricey. However I understand good products along with good craftsmanship and service come at a price.
Areas Of Satisfaction - They did a great job on all aspects of the remodel process.
Recognized Excellence - The whole team associated with my project!!
Additional Comments - If you are looking for honest upfront communication along with quality products and workmanship in a timely manner RGS is your team.
I would recommend RGS Exteriors because they listened to my needs, didn’t try to sell me on unneeded projects, were professional and friendly. But they are busy so it may take a while for them to get to your project!
Areas Of Satisfaction - I was very happy the salesman actually told me I didn’t need to replace the siding over my garage. He said it was still in good shape. I had thought I needed to. His experience was beneficial and his honesty was refreshing.
Fast, efficient and looks amazing!
Areas Of Satisfaction - Team was great to work with. They do amazing work!!
Recognized Excellence - Paige, Haley, and Lacie for their amazing customer service. Gabe and Romel for their fantastic install!
The job that was done with our Rain Gutters was very good and professional. Thank you.
Recognized Excellence - I don’t know the names of the two men that installed the gutters but they were very professional and courteous .
Additional Comments - It’s nice to know that you can have a company come to your house and be honest and fair and do a good job. We are very thankful for that.
RGS staff are knowledgeable, deliver high quality products & are known for being a long established family owned business in Rain Gutters. They delivered great work.
Areas Of Satisfaction - Communication about work was superior
Why Us? - Chosen for knowledge, quality and being a long established family owned business in Rain Gutters.
They did an amazing job, and they cleaned up well when they were done. I love the way it looks.
Everyone that I worked with at RGS was very professional
Concern For Needs - Joseph was open to working with us as we figured out exactly what we wanted.
Sales Solutions - Joseph was very patient and took the time to figure out how to get the right materials to get the job done the way we wanted to.
Professional & Organized - They started and finished the work as planned and maintained a clean job site throughout the project.
Quality: Workmanship/Materials/Crew - I am very happy with the results of the siding install.
Value - It cost more than I had hoped, but in the end I believe the added expense was worth it to get things done right.
Areas Of Satisfaction - The RGS team did a great job of maintaining a clean and safe job site. I have had some other projects done on the house (roof) in recent years and the difference was noticeable.
Recognized Excellence - Kevin the PM, Daniel the siding lead, Cristobol and Quinton on the gutters, Joseph on sales/estimation and Haley and Lacy from the business office. They are an excellent team and I would use RGS again without question.
They proved they could be trusted.
Friendly, respectful and reliable
Project Manager Professionalism - Kevin and his crew were fantastic!
Clean & Safe - Everyday cleanup by the crew was awesome!
Areas Of Satisfaction - quality of the job is excellent!
Additional Comments - I thought this would be a very stressful home project, but because of RGS and their employees...it wasn't!
Did what they said they would do. No surprises.
The team from RGS, Joseph , Brandon, Randy, Lacie , and Haley are a dream team. They work together well and are quick to respond while doing excellent work.
Sales Knowledge - Joseph knows everything about building, Brandon knows how to orchestrate the whole project, and Randy is a master at aluminum and vinyl.
Professional & Organized - Lacie and Haley handle questions about invoices and take payment correctly.
Communication - One email or call generates an instant response.
Quality Of Materials - RGS uses only the best material and gives you information to support that claim.
Quality Of Workmanship - Brandy and Randy are master craftsman.
Clean & Safe - RGS alway tidied up well at the end of the work day.
Problem Resolution - One call or text in any question or problem is addressed and resolved Promptly.
Work Done Right - If the work isn’t done right, they fixed it promptly.
Value - Well, spent investment on improving the value and appearance of my home with quality work and materials,
Areas For Improvement - RGS did NOT fall short on any expectations! They exceeded my expectations! Thank you RGS!
Areas Of Satisfaction - The entire project exceeded my expectations because of the excellent RGS team!
Current Referrals - I will refer you without question if I see or hear of need for your services
Recognized Excellence - As mentioned before Joseph , Brandon, Randy, Lacie and Haley!!
Why Us? - Before beginning this extensive project, I requested and received five different bids for the job. While RGS was the highest bid the information they provided was the most complete and detailed. When I research RGS I I learned they have a well established excellent reputations You get what you pay for.
Areas Of Satisfaction - Very professional in both the bid process and installation
Excellent all around
Sales Knowledge - Clint was very knowledgeable, answered all our questions, very patient while we dithered on colors. Very pleasant to work with.
Recognized Excellence - Clint and Kevin were great
We called a bunch of places. RGS was fast to come over, fast to quote and was easier to work with. They knew what they were doing and what we needed and kept to the time table we planned
Haley and Lacie always called me right back when I called
Sales Knowledge - Kevin really helped us. Very knowledgeable
Quality Of Workmanship - Quinton, cristabol and Daniel showed up on time. Did quality work and LEFT NO MESS!!!
I am a General Contractor that has used RGS off and on for decades. I recently had them on my job to do extensive rain gutter replacement work on a high end custom home in Salt Lake City. I was concerned if their installers and quality of work were up to the high standards of the past seeing how I hadn't used them for some time. I was quickly set at ease my Tim Junior, the owner, and his foreman, Ross, who was assigned to my job. They handled things so professionally and in a timely fashion.
When installation day arrived I was contacted by Gabe and Romel who arrived on time with every hard to get item necessary to complete my job. They started the job that afternoon and completed it the following day. They did an exceptional job and left the job clean and the new gutters looking amazing. I am very particular when it comes to who I entrust my project work to. That being said, I will not hesitate to use them again in the future and will recommend them every chance I get. I have to eliminate a large amount of the subcontractors I vet due to substandard work and business practices. It is far to common in the world in which we live today. It is so refreshing to find quality businesses who employ trained professionals and take pride in a job well done. RGS is one of those old school established businesses that do just that. I have had them work on my own home in years past and highly recommend them for anyone in the market for rain gutter services!
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Professional and honest every step of the way!
Recognized Excellence - Craig was so professional. Everytime we called we either talked to Lacie or Haley. They answered all our questions and was so polite. Gabe and Rommel worked hard and left our yard so tidy and clean. Everyone has been wonderful!
After being bribed to give a 5 star review for this company, RGS has diminished in our view. The product seems good, but the ethics seems bad.
Areas Of Satisfaction - They did the job they agreed to do. That's appreciated.
Recognized Excellence - I'm not sure on any names. The guy that did the bid was very helpful and had good ideas, and those that installed were polite and careful in their work and made it look very nice.
One of the only problems was a lack of communication after signing the agreement and making the first payment. We signed the agreement on Sept. 21. The plasterer didn't come until the week of Oct. 23, and the rain gutter guys until Oct. 31.
Absolutely will recommend-RGS does great work and I appreciate the finish product.
Sales Knowledge - Brad took the time I needed to be familiar with the project since it was my first time working with RGS.
Professional & Organized - Bob did a great job organizing the two installers, who did a great job for me.
Communication - Bob kept me in the loop once the flat stones arrived up to delivery, I appreciated it so much!
Quality Of Materials - I know it took a few moths for my project to start due to color of the matera stone on the shipment, but I am happy with the completed project.
Quality Of Workmanship - Exceptional work - I just feel bad I do not remember the 2 installers that did the job. They were great!
Work Done Right - Bob made sure and visited after the first day and dropped by upon completion. I am very satisfied with the work.
Recognized Excellence - Bob the lead project manager did an amzing job.
Additional Comments - Great Company and service-highly recommend RGS to ALL!