John was kind and caring to elderly homeowner

They did a great job. I was very impressed with them and how well they did the job.

They were friendly and knowledgeable. Great staff.

The workmen were efficient and did a nice job.

Recognized Excellence

We felt that both Randy and Marty did a great job. They seemed efficient and put back the backyard wires as I had wanted. I was also impressed by the person (I think it was Gabe) who arrived the day after the soffits were completed to replace the gutters.

Why Us?

We had several home projects which I investigated last fall. I did not have any names so I went to Home Advisor for a first look. Prices make some difference, however, RGS was mid-range. I appreciate that the response for an estimate was timely and professional.

Additional Comments

I had been worried they would not be able to fix some areas where the old wood had pulled away from the house but this did not seem to be an issue. The new soffits and trim are a huge improvement. Often the hardest part of having work done on a private residence is getting response to enquiries. I found that RGS had good communication with the office, the representative and the on-site workmen.

Areas Of Satisfaction

They did just as they said they would and I am happy with it.

Looks great! We’re excited to have a rain storm to see how well the gutter and topper work. Exceptional quality service from everyone we interacted with at RGS. The person answering the office phone was friendly, polite and helpful. John, the estimator, did a great job of explaining and demonstrating the products (rain gutter and gutter topper) with no pressure or up-selling. Josh and Quinton (installers) exceeded expectations and had a “no-problem” attitude when they noticed the color of the gutter topper they brought didn’t match the roof shingles well. They knew they had a better matching color in the warehouse and quickly made the trade in less than an hour. Quality material and workmanship. Not surprising that RGS has been Best of State for several years.

Recognized Excellence

Really appreciated the work of Gabe and Lenny.

Areas Of Satisfaction

They met all of my expectation, the quality of their work was excellent.

Recognized Excellence

I would like to recognize Aaron for his exceptional service.

Why Us?

I chose them based on the quality of the product. and methods of installation.

Recognized Excellence

Josh, the installer, did an excellent and professional job of installing my rain gutters, cleaning up and answering all of my questions.

Areas Of Satisfaction

Our problem was created because a previous contractor did not take the time to finish the project and do it properly to ensure correct drainage. We appreciate Tim taking the time to fix the problem. It was a no invasive direct solution.

Recognized Excellence

Tim was helpful and kind providing a solution to our problem. He followed up to make sure things were taken care of.

The work that was performed on the facia was great but the door trim did not quite exceed my expectations.

Areas Of Satisfaction

They were very professional, organized and communicated well.

Quality Of Workmanship

The workmanship was great.

Areas Of Satisfaction

They met our expectations in all areas.

Recognized Excellence

I liked Randy and Marty. Willie and Sam also did really well. Everybody was very professional.

Areas Of Satisfaction

Quality of materials and installation

Additional Comments

Very pleased. Will use RGS if/when needed.

Areas Of Satisfaction

The worker that came on site were porfessional, kept the site clean and the work looks good.

Current Referrals

I picked their people over several others, and I'm happy with it.

Areas Of Satisfaction

Responsiveness and how professional the problems specific to our situation were addressed.

Recognized Excellence

Brian did an exceptional job and was very responsive and professional

Additional Comments

Thanks for the service.

Areas Of Satisfaction

The installers, Lenny and Logan, were professional and skilled. They worked under difficult winter conditions and did a world-class installation.

Recognized Excellence

Installers Lenny and Logan

Why Us?

Reputation and Product

Areas Of Satisfaction

The fact that they got us in way sooner than they were projecting to get done.

Recognized Excellence

Both of the installers.

Why Us?

I thought they had the best quality for the price.

Areas Of Satisfaction

Aaron White was a great sales person. He was clear, and helpful. Gary also had a great work ethic. They were great to work with, and kept the job site clean.

Recognized Excellence

The soffet and fascia installer did a great job.

Why Us?

We chose them because they had great reviews online. The pricing seemed fair, and communicated thoroughly about what they were going to do.

Areas For Improvement

We were very pleased with the work !!!!!Thanks , Linda Passey and Janet Schofield

Areas Of Satisfaction

Professional / hard working / punctual

Recognized Excellence

Lenny and Logan and estimator John

Areas Of Satisfaction

They took the time to do it right and also followed my instructed needs of placement.

Recognized Excellence

John the salesman was awesome. He took care of everything for us!

Why Us?

Reputation

Recognized Excellence

Gabriel and Spenser were my gutter workers. I had a group of ladies coming to my house on Monday. They started on Thursday and I was concerned about me have to clean up after they left. But they left my yard and driveway and porch cleaner than I could have done myself. Thank you Gabriel and Spenser!!!

Repeat Business

I hope I am done for awhile:) But if I do need something, or hear of someone who does, I will highly recommend you.

Areas For Improvement

none

Areas Of Satisfaction

good people

Areas Of Satisfaction

I was most satisfied with the quality.

Why Us?

I chose them because we compared the knowledge.

Areas Of Satisfaction

The entire experience... from salesman that explained everything, to the workmen who worked hard all day and cleaned up so well, to the office staff that return my calls and answered all my questions.

Why Us?

Reputation and previous work done.