RGS is very professional in the way they conduct their business. Their work is excellent. The first person that came to talk about options was so knowledgeable. The installation crews worked very diligently, through all weather conditions. Our mid-century modern home (with a flat roof line) looks better than it ever has and functions so much better! The new gutters and surfaces resolved our wasp issues, interior leaks,and need for painting, They also improved the home's aesthetic appeal dramatically.

They were polite, considerate, understood our problems, were knowledgeable, willing to accommodate, and produced quality work.

Areas Of Satisfaction

Areas Of Satisfaction - After supplies were ordered, RGS contacted us every two weeks to let us know they were still in touch and hadn't forgotten us. The people who actually removed the stucco, inserted the new windows and applied the new siding were very meticulous about cleaning the work areas both inside and outside. Everyone was courteous and helpful with our project ideas.

Recognized Excellence

Recognized Excellence - Kevin was very helpful in providing us with information about choices we had for our project, kept in touch, and was determined to make things right. I don't know their names but the men who removed the stucco, inserted the windows, and applied the new siding did an amazing job and definitely need recognition. And, Bret, who took care of the little problems after the project was completed, certainly put in a lot of effort to make sure the job was well done. They were all amazing.

Great to work with.

The overall experience was very good. The estimate was in line with other estimates that we received. Teardown of the old gutters and fascia was very efficient. Install of the new fascia, downspouts, and gutters was also efficient. Problems with the old gutters were addressed and corrected with the new gutters.

Professional & Organized

Professional & Organized - The crews were very efficient with both teardown and installation.

Communication

Communication - They were very good about updating us with the status of our gutter replacement.

Clean & Safe

Clean & Safe - Your crews were very good cleaning up after tearing out the old gutters and after installing the new gutters.

Areas For Improvement

Areas For Improvement - Everything was as we expected.

Areas Of Satisfaction

Areas Of Satisfaction - The overall work more than met our expectations.

I rarely recommend a business to my friends but I would wholeheartedly recommend RGS Exteriors to my friends and family because I know they will be treated right from the first contact to the last.

It was too easy of an experience- from the quote to the completion payment- all people and product of high quality.

Great quality and great experience.

Sales Knowledge

Sales Knowledge - Everyone who worked on my house's exteriors on this project answered all of my questions and helped me understand the project from start to finish. Shout-out to Andrew, Kevin, Angel, and Gage! Gage even helped me figure out there were old, untethered wires I could pull off my house and pointed out I had a French drain that actually went nowhere and provided an extender on my downspout to avoid any water draining issues.

Quality Of Workmanship

Quality Of Workmanship - My house looks amazing now! It's functioning and looks so good.

Problem Resolution

Problem Resolution - When I had a question about some framing left exposed, they quickly addressed my question and found a solution that looked great and fixed the problem. I felt like my concerns were addressed and I had no lasting issues.

Value

Value - The estimate we received was a super fair price, and with the quality of work, every cent was worth it.

Areas Of Satisfaction

Areas Of Satisfaction - Everyone on my team was amazing!!! They were so nice, so helpful, and I will definitely reach out to RGS for future projects. Thank you for taking care of us and our house and making it so much better.

Recognized Excellence

Recognized Excellence - Andrew, our estimator Angel, our exterior installer Super shout out to Gage, our gutter installer

Why Us?

Why Us? - Reputation, Google reviews, price, quality work, quality materials, excellent people and installers. Just all the above.

Additional Comments

Additional Comments - We love the work you did on our house! Thank you!

Areas Of Satisfaction

Areas Of Satisfaction - Everyone in the company that I worked with directly were friendly, courteous, professional and willing to put my best interest first.

Recognized Excellence

Recognized Excellence - Ryan J. Peterson was exceptionally good to work with in giving me an estimate on my gutters then coming back and helping me get set up for a chimney cover. Gage Palmer did a great job installing my gutters and was easy to work with. He pointed out that my chimney had never been completely covered and the wood inside was starting to show weathering.

Why Us?

Why Us? - After checking around, RGS seemed like a professional, experienced company that would do a good job and be fair with me.

Paul was great! He informed us of what and how he was doing through out our project. RGS was excellent on communication. They informed us when the project would take place and how long it would take.

Sales Knowledge

Sales Knowledge - Andrew Knizley took measurements and photos and gave us an estimate with ALL the details. He was very good about explaining RGS was very busy and it would be about 3-4 weeks out before our project could be taken care of. We explained that was perfect as we also had other plans.

Professional & Organized

Professional & Organized - My dad was a past President of the AIA and the details that RGS gives and the communication was excellent.

Communication

Communication - I was given text messages as I requested to keep us informed.

Quality Of Materials

Quality Of Materials - 10 year warranty

Quality Of Workmanship

Quality Of Workmanship - Paul explained the project as he went along. He showed us the differance on the old and new product.

Recognized Excellence

Recognized Excellence - Paul our installer and Andrew Knizley our Sales estimator

Absolutely, I would recommend and hire their services again.

Why Us?

Why Us? - You advertised what I needed and I was thrilled with everything involved.

RGS was great to work with! Ron was very knowledgeable on the products and answering any questions I had. I was kept up to date with when the install would take place and it was completed quickly once the install day came. We got the rain gutters installed right before a big storm and they worked great!

Areas Of Satisfaction

Areas Of Satisfaction - Communication and knowledge of the products.

Recognized Excellence

Recognized Excellence - Ron was great to work with and Haley kept me up to date on the install and was able to answer the few questions I had.

Excellent communication and kept me informed throughout the process. Even though there was a long lead time I was kept informed throughout.

I have already recommended RGS Exteriors to my neighbors and friends. I told them about the entire process from the first point of contact with their office, my representative who spent time evaluating my home and thoroughly explained everything, and the crew who did the excellent work and kept in constant contact through text messages, calls and conversations during the installation process.

Sales Knowledge

Sales Knowledge - My salesperson Clint spent much time evaluating my home and it's gutter needs. He did not try to oversell the job and actually informed me about what was still working and good. I appreciated seeing the pictures he took of the areas one does not usually see and these were discussed during the post-evaluation meeting. After our discussion, I was confidant this was the company for me.

Professional & Organized

Professional & Organized - My team was comprised of Quinton and Cristo who did an amazing job. We were in communication throughout the installation and I appreciated their communication, work and neatness.

Communication

Communication - I liked that I was able to always speak to someone in the office to have my questions answered as well as direct communication with Clint, Quinton and Cristo.

Quality Of Materials

Quality Of Materials - The best quality of materials which truly shows in finished work completed.

Quality Of Workmanship

Quality Of Workmanship - The quality of workmanship was professional, efficient and friendly.

Clean & Safe

Clean & Safe - The job site was the cleanest and most impressive pre and post job cleanup. The team took excellent care of my yard, porch and sidewalk areas.

Problem Resolution

Problem Resolution - Problem resolution was perfect!

Work Done Right

Work Done Right - The work was done right the first time and was very impressive.

Value

Value - The project was invaluable to me as it fixed the present gutter issues and ensured future efficiency which is priceless.

Areas Of Satisfaction

Areas Of Satisfaction - In all categories RGS exceeded my expectations.

Why Us?

Why Us? - I chose RGS Exteriors based on their reputation and company profile.

Additional Comments

Additional Comments - It was beyond expectations and I appreciate RGS Exteriors for being an excellent and professional company.

I would definitely recommend RGS to others.

Our experience was exceptional. We would definitely refer to a friend.

We had a great experience. All staff kept in contact with us throughout the process, we have had several neighbors stop and comment on the new look of our home. Several took a picture of the RGS Exteriors sign that was in the yard , We hope some of those neighbors contact RGS for their project , very happy.

I will definitely recommend them when appropriate.

Quality Of Workmanship

Quality Of Workmanship - Wilson did a great job. He was pleasant and hard working all the time he was here. We enjoyed having him.

Areas Of Satisfaction

Areas Of Satisfaction - Wilson arrived on time and was diligent in his work the entire time he was here.

Current Referrals

Current Referrals - Not at this time, but will certainly recommend them when the situation occurs.

Recognized Excellence

Recognized Excellence - Wilson Garcia did the actual work. He was diligent the entire time he was here,

Why Us?

Why Us? - I have seen a few of your trucks out and about. They were always clean and the drivers clean-cut and driving courteously. The tv ads were also well done. They were one of many companies I inquired with who could do what we needed done.

All work was completed in a workman like manner by individuals that cared about what they were doing.

We are very happy with the quality of the gutters and leaf protection system that RGS installed. The Gabriel and Ramil (SP?) were friendly, professional, and did a great job.

Additional Comments

Additional Comments - A fantastic experience from the start to the finish. The sales representative Aaron was totally honest and showed tremendous expertise on helping us make decisions. We had several ideas that he talked us out of and suggested things that we were very thankful that we did. The construction from start to finish was fantastic workmanship and tremendous attention to detail. We even had a Vice President Gregg Fisher came out and install our porch overhead so that they could stay on schedule. He did a phenomenal job that is beyond description. The Project Manager, Quinton stayed on top of the project from start to finish. Haley kept us totally informed as to the date and time of the next step. Felix and Xael did the bulk of the work on the siding and Romeo and Gabriel did the gutters. In all cases they asked us what we wanted and made suggestions as to the best way to do it. Their workmanship was all fantastic. Very happy customer Ken & Lorena

Sales Knowledge

Sales Knowledge - He was thorough and explained the work to be done.

Professional & Organized

Professional & Organized - RGS was friendly but precise and knowledgeable.

Communication

Communication - RGS communicated with us through the entire process. They were busy but we knew when to expect them.

Quality Of Workmanship

Quality Of Workmanship - The installers were clean, efficient, and timely.

Problem Resolution

Problem Resolution - We had a severe problem with twigs and leaves from neighboring trees. The gutter covers have solved our issues.

Areas Of Satisfaction

Areas Of Satisfaction - Completely satisfied.

Recognized Excellence

Recognized Excellence - I especially appreciated the girl who contacted me each week with updates on when to expect installation.

Additional Comments

Additional Comments - No, just another thanks for a job well done.

This is the second time I have used R G S and I have been very satisfied with there work

Why Us?

Why Us? - RGS was my first choice that they came to on the Internet was going to get three quotes, but I was so impressed with everybody and felt as though they were dealing with me fairly.

Additional Comments

Additional Comments - I would just like to mention that I am a craftsman and I couldn’t be more pleased with the quality of work that was performed.

I will totally recommend RGS! They are honest, family owned and they do a wonderful job! I am a very satisfied customer and I will be calling them again. I even have friends that dropped by and commented on what a good job they did.

Sales Knowledge

Sales Knowledge - It was because Andrew was so honest and very helpful and forthcoming, that I decided to go with RGS. I am not disappointed at all.

Problem Resolution

Problem Resolution - They have all been very nice. I've had no problems.

Work Done Right

Work Done Right - I'm very pleased with the work.

Areas Of Satisfaction

Areas Of Satisfaction - They kept me informed every 2 weeks and they did a great job on my rain gutters.

Recognized Excellence

Recognized Excellence - Andrew Kinzley was very honest with me and I so appreciate it as I am a single woman. He explained everything very well. I would like to mention the guys that did the job also but I didnt get the chance to get their names. They did a great job and cleaned everything up. I was quite impressed.

Why Us?

Why Us? - Reputation, family owned and the price was right. Mostly how honest they were with me. I had 4 estimates and I'm glad I picked RGS.

Additional Comments

Additional Comments - I am a very happy customer! I appreciate the work and how nice everyone is and mostly the honesty. Did a great job! I'm very pleased.