I high recommend.
The representatives of Restoration Management Company were professional, efficient and respected my privacy.
This whole team from start to finish was absolutely amazing. They were all very professional very kind and I would recommend them and have them back absolutely
Response was quick, and I was given a project manager, Michele Sevilla, who helped me through the process and answered all my questions.
Great experience all around.
I think they did a fabulous job. They made it easy for me to deal with a crisis.
I am very happy with the work performed by Restoration Management Company - Benicia. They were the 2nd company to come out and they fixed the issues with the 1st company.
I would like to recognize some of their employees especially Esperansa there were two of them who did the packing they were very knowledgeable. Fernando in demolition, he made sure to cover all my doors. I would also like to recognize Michelle Sevilla, Able and Ingrid. There are many other employees who did a great job as well.
They were efficient and did a good job.
I was a little freaked out when we discovered we had a sizeable amount of raw sewage to clean up after an obstruction caused our pipes to back up in our new home. Then I remembered having worked with Restoration Management Company in my professional life (I am now retired). A call to them reassured me that this was indeed something they could deal with, swiftly. And deal with it they did - on time, on schedule, and with good communication. It was a huge relief to get this mess cleaned up by professionals and properly disinfected. Thank you RMC for saving us!
yes. We would be happy to fully recommend enthusiastically the entire RMC crew!
So far, everything about this company has been first class. The people are professional, well-trained, polite, efficient, and neat about their work. I can't say enough great things about them.
Michelle was wonderful, the one that came out and arranged everything; very accommodating.
I was impressed with them.
Staff is great...they know they're job would highly recommend.
Yes. I high recommend them for their professionalism, they were courteous and informative of how they would do it.
The manager Nathan was great to work with. His people were great.
All of the employees were very prompt, professional and friendly.
They were responsive and professional!
I would recommend them because they are thorough and professional.
I will be recommending them to all future clients
I highly recommend them because of working with the project manager, Abel Hernandez. He's very professional and I was highly satisfied with how his crew handled everything. My experience working with Abel was very pleasant. He is very accessible and because we work from home he laid out all the steps for how it would happen with a lot of detail. There were no surprises. If I had any questions and then called or texted he responded right away.
I've already referred your company to 2 other people. Michelle was incredibly responsive and extremely helpful in an otherwise extraordinarily difficult time. She was friendly, empathetic and always went above and beyond to help me feel comfortable during the process.
I thought they were very professional and courteous with how they represent ed the company. Abel, Fernando and Santos are who I would recognize. Abel explained everything and went into detail with what he was going to do. Fernando and Santos did the restoration work, and they built a nice and neat containment. They did an outstanding job and left the job spotless.
They were very prompt, available and came right away to assist with my needs.
RMC was a very good company to work with. Michelle, the project manager was awesome. She was friendly, accessible and patient with the many questions I had. The crew was very professional and nice. They did a great job! I would definitely recommend them.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Restoration Management Company - Benicia as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys