The water leak was found, and the crawl space was cleaned up for the plumber. The workers were courteous and efficient.
The guys were very professional and courteous.
Abel Hernandez was really professional, personable, punctual, and really thorough in everything he did when he was out here.
When they initially came out, they did so in a timely manner and did what they were supposed to do. When they left with their equipment and took down the tape, they didn't reconnect some items, including a water filter and a garage disposal, and sliced a pipe behind a wall in the process. They came back afterwards when the equipment was gone. They attempted to fix the slivered pipe and crack but didn't do it right. I had to hire a plumber to fix everything they did wrong, including the installation of a faulty valve. It started leaking. They took everything down to the studs, like they were supposed to. That was when they sliced the pipe. They pointed it out to me, and I can't say they didn't know. My original leak issue was fixed. They created a whole new problem. The sink wasn't properly supported either. The other plumber had to install supports for the sink, since I cannot use it until this process is done. In the beginning, they seemed to be on top of things. By the end, it was not good. The plumber cost me $1,200 and still has to come back. They lied about not cutting the pipe at the end.
The agent is wonderful, beyond my expectations!
Probably the most satisfying contractor experience I have ever had.
They were extremely responsive after being dispatched by our insurance company. They were able to triage my house and send out a project manager very quickly.
We had an extremely difficult experience, and they couldn't have been nice. They made the experience bearable. We lost our home and belongings in a fire. They were just amazing to work with.
The project manager, Nathan, who was in charge of everything, was excellent. Also, Ricardo, I believe that is his name, and his team went above and beyond. They were excellent, personable, did excellent work, and worked very, very hard.
RMC was very responsive during the whole process. However, I told the demo crew how to disassemble my cabinets and asked they take care not to damage them as they removed them. They did a poor job at this likely because they assumed the cabinets would be replaced anyway. My insurance company is only paying to repair these cabinets so that is going to extend the project and result in a higher cost.
Professional, friendly, accommodating
RMC came the same day as the problem arose, and communications that day and through the end of the remediation work was excellent.
This company was fast, efficient and very helpful. I’m very impressed with their professionalism!
After a kitchen fire they made the process simple
I wouldn't hesitate to recommended this Company to someone who needs this type of service
Restoration Management Company was picked by the insurengent agent, and that is who conducted the mitigation of the water damage to our home.
They were an exceptionally professional team from the top management down. Every single person on the team was exceptionally professional.
They did a really good job.
Project Manager Abel Hernandez was beyond professional, yet had concern for our well-being during a stressful process. He was extremely knowledgeable and always available to answer our questions. He treated us and his team with respect but kept the remediation work moving along. His techs were very helpful and knowledgeable as well, and always on time.
The team that was sent to my home were on time, professional and hard working.
Workers were lazy and did not do a comprehensive job.
RMC did a great job in my condo unit. The project manager was very professional and kept me updated throughout the entire process.
Very responsive when it is most important
They were extremely helpful, dependable, and on time. I'm very satisfied with their work.
They did an outstanding job.