He was very professional

Easy home installation and easy financing

Very well done

They showed up on time, finished the job and cleaned up all in the same day !

Once signed, the rest of the process was impeccable. The crew that installed the windows was highly professional and really knew what they were doing. We’re very pleased with our order.

I like that f h i a kept me in the loop concerning my installation date, permitting with the city and the exact date of the installation.

The final product looks great and the communication was mostly good throughout the process.

They have never finished the job. We were told they would come back to finish what we were told would be done and haven't. When I call I about it I am told I will call you back in 10 mins and no one ever calls. This has happened multiple times.

Quick responce to a problem.

Except work! I had storm windows installed and couldn’t be happier. Job was completed very professionally and installation was seamless. Highly recommend!

We are still waiting for screens in our front windows, and the person who came to do the final clean up could not clean the outsides of the windows because he had no ladder. There seems to be some poor communications between your subcontractors and your service team. But aside from that, we love the windows, - many compliments and one referred customer - and everything else has been smoothe.

Very well mannered, fast, very neat and all around great!

Left stains on carpet in one room which I have not been able to ger rid of, left one window security system sensor inoperable, took three trips by five different people over two weeks to complete installation. As far as I can tell, the product appears to be as described and sold by the sales rep. Think I will be happy with the product even if the installation experience left something to be desired.

Everyone involved from sales to installation were very professional. The young men that did the installation were very considerate. They removed and put back window treatments, put up protective barriers to keep dust off appliances and furniture and cleaned up inside and outside after the window installation was done.

They were very professional and courteous

I would recommend this firm all day. Sales team was outstanding and the installation crew was second to none.

The window installation went smoothly and the installers were very professional.

The way they esplanade a few tings I was that onthestending

I love my door but would hesitate telling anyone because of how much it cost.

The workers are reliable and work fast

The crew that installed my windows were great and professional

The work was quick and looked good.

The windows have been nice to have. They have kept the heat down inside and have reduced the noise. The overall cost is outrageous, everyone knows the price is excessive but when you don’t know how to do installation on your own, this is what is expected. I was not told the type of window until it arrived on site. I thought the windows were made by/for FHIA. The other thing that I am still disappointed about is that I asked for the top window in my bathroom to be clear with the bottom frosted. The entire thing came frosted.

The salesman need to learn about the installation process and procedures.

I would highly recommend these windows to everyone. They are beautiful.

They did a great job! And they were on time and completed the job we within the expected timeframe.

It was a great experience from Sales to installer’s everyone was top notch

They were timely, neat and thorough. The job was finished in one day!

Everyone involved was very pleasant to work with from start to finish.

Buen trabajo

Great job!

The Experience people working there did an excellent job, and any issues I had they took care of it, I’m very pleased.

Friendly efficient and always responded to questions quickly.

Windows look great and of good quality.

They did a great job!

Customer service is aweful! Christian who is in charge of scheduling appointments is rude and should be working a computer station where he have no contact with customers.

Will absolutely recommend

The work they put in to make the customer satisfied

My house feels safe there’s no wind blowing thru the cracks I just love the windows and doors Many many compliments on the doors

Nice people, listened to what I wanted to do and not try to upsell me on things I didn't need. I was actually referred to them by a family member

Amazing crew and service

we will be sharing our great experience with everyone we know!

Overall service was satisfactory. We know that we are paying a bit more for the quality of service that we did receive. We are still waiting to hear from someone to contact us about the discussion we had with the foreman of the service. At that time we showed him Our sliding glass door that seems to be getting foggy inside. He said he would have someone contact us and today we have heard nothing. We have always recommended FHIA because of the quality of their service and hope that it still remains.

Everything that had initially been told to me about how the process would work was wrong !
There’s still areas around outside where stucco was damaged & the guy they sent up wasn’t even an employee but sent by someone in company ! I did not have notice of him coming whatsoever & he really didn’t have a clue what to do ! I had to supply the stucco repair but then he argued with me about it even being damage or just paint touch up . If the metal edge is showing to me that stucco not just paint . And again huge communication issue , seems like no one except sales people speak decent English !
As a single woman this is very frustrating issue to deal with & I should in retrospect done better research !

Looks beautiful

Extremely satisfied with the new roof, have already recommended them to neighbors who have stopped by to ask what company did the roof

Good communication and quality of install.

Salesman, staff and installers were friendly yet professional. The office kept me updated on every facet of the job. The installers were so polite and tidy when installation was complete. Even the manager was very involved, he did an inspection and was very interested in my satisfaction. A++!

See below.

From the salesman Daniel, to the last inspection your company communicated every step of the way. Letting me know exactly where we were in the process. Definitely will use them to do the rest of my windows.

Very professional and knowledgeable