They have never finished the job. We were told they would come back to finish what we were told would be done and haven't. When I call I about it I am told I will call you back in 10 mins and no one ever calls. This has happened multiple times.
Quick responce to a problem.
Except work! I had storm windows installed and couldn’t be happier. Job was completed very professionally and installation was seamless. Highly recommend!
We are still waiting for screens in our front windows, and the person who came to do the final clean up could not clean the outsides of the windows because he had no ladder. There seems to be some poor communications between your subcontractors and your service team. But aside from that, we love the windows, - many compliments and one referred customer - and everything else has been smoothe.
Very well mannered, fast, very neat and all around great!
Left stains on carpet in one room which I have not been able to ger rid of, left one window security system sensor inoperable, took three trips by five different people over two weeks to complete installation. As far as I can tell, the product appears to be as described and sold by the sales rep. Think I will be happy with the product even if the installation experience left something to be desired.
Everyone involved from sales to installation were very professional. The young men that did the installation were very considerate. They removed and put back window treatments, put up protective barriers to keep dust off appliances and furniture and cleaned up inside and outside after the window installation was done.
They were very professional and courteous
I would recommend this firm all day. Sales team was outstanding and the installation crew was second to none.
The window installation went smoothly and the installers were very professional.
The way they esplanade a few tings I was that onthestending
I love my door but would hesitate telling anyone because of how much it cost.
The workers are reliable and work fast
The crew that installed my windows were great and professional
The work was quick and looked good.
The windows have been nice to have. They have kept the heat down inside and have reduced the noise. The overall cost is outrageous, everyone knows the price is excessive but when you don’t know how to do installation on your own, this is what is expected. I was not told the type of window until it arrived on site. I thought the windows were made by/for FHIA. The other thing that I am still disappointed about is that I asked for the top window in my bathroom to be clear with the bottom frosted. The entire thing came frosted.
The salesman need to learn about the installation process and procedures.
I would highly recommend these windows to everyone. They are beautiful.
They did a great job! And they were on time and completed the job we within the expected timeframe.
It was a great experience from Sales to installer’s everyone was top notch
They were timely, neat and thorough. The job was finished in one day!
Everyone involved was very pleasant to work with from start to finish.
Buen trabajo
Great job!
The Experience people working there did an excellent job, and any issues I had they took care of it, I’m very pleased.
Friendly efficient and always responded to questions quickly.