Great service from start to finish. Wonderful communication. Very professional.
I would be very likely to recommend Red Rock Roofing to a friend. Red Rock Roofing was extremely quick to schedule an appointment to inspect our roof when we found we had hail damage and needed a quick, professional inspection. Andy did the roof inspection. He took an excellent video showing all the areas of damage clearly and giving his professional opinion on the state of roof. He volunteered to meet our insurance adjuster at the property and walk the roof with him to ensure that the insurance adjuster accounted for all the damage. He knew we were under a deadline to sell the property, so he quickly scheduled the crew to come out, and the roof was completed within less than 2 weeks. Since I don't live at the property, Andy made the extra effort to come out to my house to sign the contract and collect the payment at the end. Andy made the process very easy.
Red Rock Roofing was knowledgeable, friendly, respectful and skilled.
Red Rock Roofing came recommended by my solar company and now I know why. They were everything they claimed to be. They were fast, efficient, and professional. They didn't recommend any product that they didn't think you needed. The crew did a great job of cleaning up after the job was done also.
The salesmen and project managers were thorough in discovering and explaining the hail damage on my roof. Their approach was focused on informing me rather than selling me and just pushing for a signed contract.
They worked with my insurer to make sure all code required upgrades were covered.
George was prompt, friendly, knowledgeable, and thorough.
They were very professional.
From the top of their company to their installation crew, they did what they committed to, quality, schedule and price. Very Professional!
Red Rock Roofing was super helpful and responsive. Any questions I had, they would respond immediately if I had questions or reached out to them.
Red Rocks Roofing did great work for us at a good price and they were very easy to work with. I highly recommend them.
They did a great job.
They provided excellent quality of work.
I highly recommend Red Rock. They were professional and responsive, and overall amazing.
Red Rock Roofing has been added to our preferred vendor list we provide for our real estate clients.
Red Rock Roofing did an excellent job on our roofing and gutter replacement. They went above and beyond in the way they finished the project adding details like calking around our Evap cooler and anything attached to the roof. They even secured my old swamp cooler's pad frames for me. They also painted all the vent pipes the same color to match our new roof. And they were also very good with communication during the project. I would recommend them without any reservations.
It was a rush job that was done quickly, efficiently, and the people were very friendly. Steve was very helpful and courteous.
The people we worked with were very professional and interacted with our insurance company on our behalf. We were told exactly what our share of the cost would be - deductible and upgrades - and waited for final payment until we received the funds from our insurance company. The only negative was in the installation of the gutters. I had to call the office to find out when they were coming rather than being told the day of the roof installation.
They were amazing and exceed all my expectation. They fixed all issues right away.
Red Rock Roofing is an exceptionally qualified team. From beginning to end, their staff is ready, willing, and available to answer questions and show up quickly for appointments. I was impressed, and they exceeded my expectations. After, a few things needed repair, and they got it done within three days. Overall, an excellent experience.
The process was easy for the customer, the follow through was great, they did a great job cleaning up, the installation crew stayed 12 hours in the summer heat and the roof looks fantastic! A couple of guys came back the next morning for finishing touches. Andy was very patient and thorough in explaining everything and went out of his way to make sure we were completely satisfied.
Everyone I dealt with for this company was professional and knowledgeable. Getting your roof replaced is not an everyday experience. They explain the process thoroughly and even deal directly with your insurance company to get you the best possible coverage. I interviewed 5 companies for this job and Red Rock stood out as the best. I don't normally write reviews, but I feel comfortable saying you will not be disappointed if you hire this company for your job.
They were easy to work with, informative, pleasant, and stayed on schedule.
They were very nice and helped me to understand all they did.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Red Rock Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys