Overall experience was good especially with the installation team. I did not give 5 stars mainly because of some communication issues with the Senior PM.

From first contact they put my mind at ease, explaining the scope and timing of the project and working directly with my insurance.

They are always supportive and are there when you need them.

The company is efficient to handle all matters.

We are very pleased with our new roof and the crew that worked on our project. Very professional and thorough!

I was very happy with everything that was done by Red Rock Roofing, from the initial meeting with the sales representative to the final follow-up. They were quick to respond to any and all questions or concerns I had, and left the site in perfect condition. I had gone through this process with another company a few years back and Red Rock was 100% better than the previous one who left me feeling used and abused.

Highly recommend Red Rock Roofing for any roofing needs - hail damage, replacement, quotes, etc. Easy to work with and work with our insurance on our behalf. Also communication with any obstacles (town changing rules along the way) shingle shipment delays, etc, was excellent. George was our project manager and he is the best - easy to communicate with, along with everyone else at RRR. Will definitely use them for any future roofing needs and recommend to anyone that needs someone to work with.

They did great. I appreciated what they did and did, and they did what they said they would do. I don't have anything against them. They answered all my questions and were good.

The process was fast, efficient, and well communicated.

From start to finish, RRR was responsive and delivered on their commitments .

I have recommended Red Rocks to all my neighbors.

Red Rock was recommended to me by my daughter. It is difficult to know who to trust for this type of project. I feel Red Rock is a good, reliable company.

Poor communication, one example of many during the entire process. begged for invoices from sales rep after job was done in Nov 2023 got an email in Dec 2023 saying invoice coming, then in Feb 2024 got a second request email for payment very frustrating. This was the first one delivered. Had to repeatedly call to get anything.

They were very professional and knowledgeable. They listen to your concerns and address any issues that may arise.

Everyone was responsive and did a great job

I appreciated George walking me through details of the project, cost structure, how I could save money, and answered my questions. The roof install & cleanup went smoothly. And Red Rock did the heavy lifting when it came to dealing with insurance.

They ended up taking care of me in the end, but I wasn't supposed to have my gutters ripped off, and they ended up ripping them off so I did not have gutters for a week and that was a little bit frowned upon.

The Red Rock Roofing team was extremely professional, thorough, and accurate when it came to the quote and the services they provided. I have no complaints.

Red Rock Roofing was prompt in handling the claim, getting us scheduled, and getting the roof completed.

Very timely response. We were under some tight time constraints, and George and the team met the challenge.

They were professional, timely and efficient. They were reachable when we had questions. They completed the roof replacement essentially in one day.

This company lacks integrity and transparency.

Great service, great craftsmanship, great materials. Every part of working with Red Rock and Andy our project manager was as good as it gets. I’ve worked with a lot of residential and commercial construction contractors and they are at the very top of the best of the best.

They worked so incredibly hard I wanted to tell them to take a break. Sun up to sundown they were here. They didn’t even take a lunch break, just warming food so they could continue working. Wow. They are incredible!!

We got the first mid-roof inspection in Firestone but the guys were fantastic despite the inspector being downright abusive to them. How does the inspector not speak any Spanish, nor uses widely available translation tools. He even left his truck running in front of my house and was QUITE pissed off when I told him that wasn’t legal and asked him to please turn it off. He never identified himself either. Hence, mid-roof inspection. The crew took his yelling in stride and were totally professional. They did a fantastic job!!

Andy Taylor and the team at Red Rock Roofing have been great. They're experienced, knowledgeable and honest. I would highly recommend them to anyone and I'm happy to refer them to others in the future. Thank you!