They were fantastic and professional.
Andy was attentive and explained the process clearly as to the job and cost.
I was pleased with the work. They were efficient, qualified, and I like the job.
A neighbor recommended Red Rock to me and I will happily recommend them to others.
Bradon walked us through the process through the estimate to the certificate of completion. We are very pleased with their professionalism and communication.
Definitely would recommend Red Rock roofing to family and friends.
The work was professional and well done
Red Rock Roofing did an outstanding job on our roof. Steve C met with us and explained the process and materials in great detail and answered all of our questions thoroughly and in a timely manner. The roofers themselves were kind and courteous and very efficient. I would highly recommend Red Rock Roofing.
I would recommend Red Rock Roofing.
Highly recommended RRR. Great communication, clean up, and helpful with insurance claim.
Our experience involved a lot of administrative mistakes including emails with no date alerting us to when the job was scheduled and many incorrect invoices. Overall, the lack of transparency and inability to meet expectations of professionalism made us doubt RRR’s commitment to honest, quality work. As a result of our experience, we plan to file formal complaints against the company and will be telling everyone within our network to avoid the company. We also submitted feedback to the realtor company that colluded with RRR to ensure the company received our business, as our experience looks bad for both companies.
Friendly caring staff and excellent work
poor communication. Left nails all over my yard and garden and roof debris in the trees
The whole process was easy! From the quote, to choosing the color options, and then finally the install!
Red Rock Roofing was responsive, Quick to address my concerns & did an amazing job.
The Red Rocks team are a cut above the rest on customer service, follow through, and professionalism. The rates were competitive and the quality was awesome.
Austin and Red Rock Roofing are the best - very efficient and quickly respond to communications and inquiries.
I was impressed with the quality of everybody from top to bottom. I was very happy with the job.
Easy to work with, quality work, and on time. Complexity to deal with Insurance.
We chose Red Rock Roofing because of the professional rep that came to our door after our hail damage. Out of 20 different companies, he really stood out. We were not disappointed throughout the whole process.
Hands down the best roofing company I have ever used!! Their prices were reasonable, that kept us informed, the crew showed up at 7AM sharp as they said they would! They went right to work and had the old shingles removed, the new shingles properly installed and the sight cleaned up by mid afternoon!! I was impressed with their workmanship, the Project Manager efforts to keep us informed, etc., etc. The manager even walked us around after the crew left to explain what they did and to answer any of our questions. A truly full service company!!! I would highly recommend Red Rock Roofing for your next roof shingles replacement.
Easy to work w and sched, on time and good clean up. 3 calls to push for last payment was 2 calls too many, I felt harassed.
Austin (project manager) is totally incompetent and needs to be fired before he tarnishes the name of Red Rock further. Andy (project manager) should be given a reprimand for defending the piss poor job Austin did with picking up nails at the property. Since they failed utterly at this amazingly simple task, I did the nail clean up myself. They also had a clerical error and tried to overcharge me by $8152. When I asked for a detailed explanation for the higher than expected price, Stevan (owner) claimed "Yes, the additional amount above the contract price is the approved supplements that insurance will be sending the money for. The revised estimate shows what those supplements are and how they are factored. If you remember when we signed we went over how we would be sending in supplemental invoice to be approved." This was a lie. They tried to charge me for reinstalling the solar panels, which was done by Sunrun.
Great on the front end, but a comedy of errors during and after the job
I thought they did a very good job both on the installation and the cleanup afterward.