Red Rock Roofing explained everything along the way about the process and I felt that they communicated with me very well, keep me informed about what was going on and when it was going to happen.
Andy was great when it came to explaining a new roof. No pressure and we now have a great roof!
I will absolutely recommend Red Rock Roofing to anyone that needs roofing or gutter work.
From the sales rep. the first day to the final payment of supplements, they were prompt, friendly, and efficient.
We were really satisfied with everything Red Rock did for us. They were clean, fast, and very helpful with all of the insurance stuff.
I was extremely satisfied with Stevan's customer service. It was very easy and fast to reach him at any time.
They did a great job.
They followed through on any issues we had.
Red Rock Roofing was very respectful. The crew was very good. Even though we had an issue, the owner of the company contacted me personally, and we got it resolved. They had the best customer service.
I was very happy with my experience regarding roof replacement by Red Rock Roofing.
They were absolutely amazing and super fast. I was incredibly impressed.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Red Rock Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys