They provided excellent quality of work.
I highly recommend Red Rock. They were professional and responsive, and overall amazing.
Red Rock Roofing has been added to our preferred vendor list we provide for our real estate clients.
Red Rock Roofing did an excellent job on our roofing and gutter replacement. They went above and beyond in the way they finished the project adding details like calking around our Evap cooler and anything attached to the roof. They even secured my old swamp cooler's pad frames for me. They also painted all the vent pipes the same color to match our new roof. And they were also very good with communication during the project. I would recommend them without any reservations.
It was a rush job that was done quickly, efficiently, and the people were very friendly. Steve was very helpful and courteous.
The people we worked with were very professional and interacted with our insurance company on our behalf. We were told exactly what our share of the cost would be - deductible and upgrades - and waited for final payment until we received the funds from our insurance company. The only negative was in the installation of the gutters. I had to call the office to find out when they were coming rather than being told the day of the roof installation.
They were amazing and exceed all my expectation. They fixed all issues right away.
Red Rock Roofing is an exceptionally qualified team. From beginning to end, their staff is ready, willing, and available to answer questions and show up quickly for appointments. I was impressed, and they exceeded my expectations. After, a few things needed repair, and they got it done within three days. Overall, an excellent experience.
The process was easy for the customer, the follow through was great, they did a great job cleaning up, the installation crew stayed 12 hours in the summer heat and the roof looks fantastic! A couple of guys came back the next morning for finishing touches. Andy was very patient and thorough in explaining everything and went out of his way to make sure we were completely satisfied.
Everyone I dealt with for this company was professional and knowledgeable. Getting your roof replaced is not an everyday experience. They explain the process thoroughly and even deal directly with your insurance company to get you the best possible coverage. I interviewed 5 companies for this job and Red Rock stood out as the best. I don't normally write reviews, but I feel comfortable saying you will not be disappointed if you hire this company for your job.
They were easy to work with, informative, pleasant, and stayed on schedule.
They were very nice and helped me to understand all they did.
My experience with Red Rock Roofing was great. They were responsive, professional, and completed the work on time and close to budget. Steve Adjemian sent numerous photographs to me as the project was underway, which was very helpful. I would highly recommend them!
I would recommend Red Rock to friends and family with a few caveats.
Red Rock roofing is a professional company charging a fair price and they deliver the goods. Anyone needing roofing work should seriously consider using their service.
Red Rock Roofing explained everything along the way about the process and I felt that they communicated with me very well, keep me informed about what was going on and when it was going to happen.
Andy was great when it came to explaining a new roof. No pressure and we now have a great roof!
I will absolutely recommend Red Rock Roofing to anyone that needs roofing or gutter work.
From the sales rep. the first day to the final payment of supplements, they were prompt, friendly, and efficient.
We were really satisfied with everything Red Rock did for us. They were clean, fast, and very helpful with all of the insurance stuff.
I was extremely satisfied with Stevan's customer service. It was very easy and fast to reach him at any time.
They did a great job.
They followed through on any issues we had.
Red Rock Roofing was very respectful. The crew was very good. Even though we had an issue, the owner of the company contacted me personally, and we got it resolved. They had the best customer service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Red Rock Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys