The process was really smooth, and the final product was great.
Already have, next door neighbor was so impressed, scheduled for January.
Handled well. Did a great job.
I would highly recommend Red Rock Roofing to my friends. Starting at the beginning, we met with Andy Taylor, Senior Project Manager, he met with our insurance adjuster on site to inspect the damage, he thoroughly explained Red Rock Roofing's process of repairing our roof. His communication skills were outstanding. No matter how may questions I had, he promptly addressed them. He was with us every step of the way. The installation team showed up on time, explained the entire process, were hard working, outstanding clean up and completed the job in a timely manner. Steve, the owner, and the office personnel were very accessible and quick to answer questions. We have had Red Rock Roofing complete several roofing jobs this season due to hail. We have never experience this level of efficiency in repairing our roofs in the past. I want to give Steve, owner of Red Rock Roofing, a huge shout out for developing this unique process of roofing. I appreciate the communication before, during and after the project is completed.
They are very patient in hard situations!
Every aspect of our roofing project was handled carefully and thoughtfully, beginning to end.
This company is prompt, helpful, and careful. They communicate well with customers through text, email, and short videos. They are prompt and delivered on the day promised. They are professional and friendly.
The entire process was extremely easy and the crew was so fast and cleaned up extremely well. Josh explained our insurance coverage and was very helpful throughout the entire process. I would highly recommend this company.
Communicated very well, did the work quickly and paying was easy.
Stand behind their work. When putting on Christmas light I noticed a shingle lifting on the end of my roof vent. They sent somebody to fix it the next day. Quality products, quality work, quality service!
Red rocks team took care of everything for me. We talked about my questions that I had about what they was doing and everything was handled. I am very pleased with our service.
Everything ran smoothly and on time.
I am likely to recommend Red Rock Roofing to a friend because they back their product and are very ethical.
Everyone was very easy to work with and Bradon went above and beyond to help with maximizing our benefit from the insurance company.
Red Rock delivered a quality product at a competitive price. Not many companies do that anymore!
Appreciate the timely and professional way that Red Rock Roofing accomplished our job. From being there on time to the clean- up everyone knew their job and did it with friendliness and skill. We really appreciated with explanations about roofing materials and the help with understanding the insurance paperwork.
Friendly staff and project managers
Communication is terrible. Missed my 1st appointment to get my roof done. Sat in front of my father in law home for them to start the roof. No one showed up. Called them and they blamed an office girl.
Everything was done on time and handled promptly. They did a great job.
They did an excellent job. Pretty messy (it's a roof repair), but was all cleaned up afterwards.
It’s too early to leave a review, as the true test will be the winter and spring rains.
Bradon is a wonderful person. He explained and follow up with the whole process. Strong recommendation you call and talk to him about the roofing need.
I know the people at this company and they stand behind there work!
They did a good job. They did it quickly.
Proposal was clear and itemized important elements of installation. Josh, David, and Jim were very helpful and knowledgeable.
I felt that Andy, the marketing manager, was fabulous. Accounting was willfully inadequate, but the experience overall was ok.
Without a doubt! No hidden fees/tricks. They keep their word e.g., “materials will arrive on X, crew will start on Y, job will be done in a day”. All held true. Extremely competitive pricing and no hassle over payment. Very thorough from start to finish.
Looks like the roofing on Guardian Way is pretty well finished. Looks like four different roofing companies worked our 19 homes pretty well. I believe I was the 4th Red Rook customer. During my 3x weekly walk, if I see a neighbor without a recently completed roof I"ll tell them about my wonderful experience with Red Rock.
We have been spreading the word about how happy we are with Red Rock Roofing!
I had a great experience working with Red Rock Roofing on my roof replacement. They came recommended by realtor while we were buying our home. Our inspector flagged that the roof was showing signs of age and that we’d benefit from getting an expert opinion. The Red Rock team came out and provided a quote which we were able to leverage during our negotiations with the sellers.
Upon closing we asked the red rock team to move forward with the work. They were easy to work with and professional. They completed the job while we were out of town and made the whole process seamless. The roof also looks great!
Excellent communication, very professional and quality product.
The entire team was professional, friendly, kind, informative, helpful, attentive and caring. Not only did the work to be done matter, I, as the client, mattered.
The staff walked me every step of the way
First time doing the claim
If I recommend a roofing company it will likely be Redrock, what's more likely is that EFAA will continue inquiring with Red Rock Roofing for quotes on future projects.
They were extremely detailed and thorough with all their communication.
Quality work, explained and executed well!
Excellent communication from Andy Taylor. They completed the project in a timely manner.
Communication was great throughout the entire project and all concerns were handled professionally and to my satisfaction
I've already done it.
I have used Red Rock for two properties, and they did a great job on both of them. They were punctual, communicative, and professional.
Team was incredibly helpful and flexible when needing a last minute change in roofing material color
Red Rock was professional, gave us a special offer on a ridge vent, arranged to get us their pricing on solar detach, and worked with us to accommodate some soffit carpentry that needed to be done before the roofing job (came out and removed the gutters a week or so earlier).
Same on date agreed to. Highly skilled crew, Supervisor came several times during day to check in and address any issues
The biggest thing is that the staff changed consistently, making it hard for the customer to get what they were promised delivered.
The company made it very easy to work with them. They brought trust and quality to the job site. When the site and project manager were here, and I asked them questions, they both responded to all my questions. They gave me assurance about the project. It was a great environment. I will refer others to the company who may need a roof upgrade or have any roof issues.
Red Rock Roofing was fantastic and professional. They did a great job!
Very professional crew. They came on time and left everything looking great!
Based on my shared personal experience, my neighbor chose to go with Red Rock for their new roof.
They left many nails in the gutters of the house and they never came back to fix several areas of the underhang where nails were poking through
Affordable and fair pricing.