I am just getting started with R-Value but am very impressed with their professionalism thus far

R-Value is a fantastic collaborator in the development of a custom home. They truly understand client advocacy in navigating the many details necessary to successfully execute a custom build and to equip us with the appropriate information to make informed decisions. Jake's attention to detail, sophistication of project management, responsiveness and patience are very much appreciated! During the time that we have been collaborating with Jake, he has earned our trust and respect.

Additional Comments

Additional Comments - Michele and I very much appreciate Jake and the R-Value team. I appreciate the professionalism not only of R-value, but also of all the trade partners with whom we have met with during the process.

Trust, transparency, and communication were key factors in our satisfaction in working with R-Value homes to get the home we wanted.

Expertise

Expertise - We chose R-Value Homes because Jake is one of the few builders of ICF houses. His focus is energy efficiency and healthy houses but he was also in tune with our requirements for "aging-in-place" features.

Schedule

Schedule - Finished ahead of schedule

Budget

Budget - Jake worked with us keep costs down and finished the project only slightly over the original estimate. Overage was due to specification changes we jointly identified to improve the project.

Communication

Communication - Jake kept us posted of the status and responded promptly to our questions.

We had a unique project for R-Value Homes in that we did a retrofit of extensive energy saving measures to an already existing home. But let me back up to the first contact we had with Jake when we were researching builders to build an ICF home. We had originally started talking to Jake and developing plans to build on property that ended up and did not perk. In our search for another piece of property we were shown an existing 14 year old home that was on 18 acres and met all our needs as far as living features and was a fabulous price. This changed our direction but we still wanted to work with Jake and his team to remodel and button up the home to be as energy efficient as possible. NOTHING can compare to an ICF home, but for our budget we decided this remodel was a better way to go. Jake is very knowledgeable in his field of building the best home that will last for a lifetime with low maintenance and operating costs. That is definitely an ICF home which is his specialty. He was able to apply much of that to our remodel and we feel we achieved an excellent result. Through the journey there were a few times that we weren't communicating well and that our expectations were not being met, but with some conversations and some revisiting of what our original intentions were we were always able to resolve the issues. Jake is an honest, quality builder who I believe is going to be extremely successful as the years move on and he continues to build his portfolio of ICF homes. When we were researching this building option, we had more than one time that someone said if you're going to consider this kind of home there is only one guy who you should talk to and it was Jake. This confirmed for us that we were dealing with the right builder.

Communication

Communication - I think this is an area that was a learning curve for both sides of this project. Because this was a remodel and not new construction the communication required was different as we were living in the home as the project was being done. There were times that we expected people to be working and they weren't. There were items that we thought would be done in a certain order and they weren't, but that is probably because we were seeing from a day to day perspective rather than a full time frame view. Overall and by the end of the job, the communication improved as we talked about the situations.

Employees & Subcontractors

Employees & Subcontractors - All of the people on Jake's team as well as the subcontractors were amazing! We felt like good friends when the project was completed and we actually missed having them all around!

Additional Comments

Additional Comments - Jake and his team are all extremely nice as well as knowledgeable in the area of building not just a house, but a home that will be a quality product from the construction of it to the functionality and comfort of it. We would definitely recommend that you consider R-Value Homes!

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work and their expertise in working thru issues involving materials/supplies not delivered when promised and/or wrong materials.

Additional Comments

Additional Comments - R-Value is a honest, trustworthy company that cares about the work they do

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the ICF foundation and concrete work completed.

Additional Comments

Additional Comments - R-Value Homes is a unique business and they do it expertly.