Customer feedback report for

PuroClean of Jacksonville Southbank

PuroClean of Jacksonville Southbank

Owner Russell Benes opened his first PuroClean office in 2014. Since late 2019, he’s been providing 24-hour restoration services in all of Jacksonville with his new office, PuroClean of Jacksonville Southbank. Show more

Owner Russell Benes opened his first PuroClean office in 2014. Since late 2019, he’s been providing 24-hour restoration services in all of Jacksonville with his new office, PuroClean of Jacksonville Southbank.

Russell prides himself on operating his two franchisees with the help of a highly competent, well trained, and professional team behind him. Most importantly, because of his background as an emergency first responder, Russell has a deep understanding and compassion for those whose homes have been damaged or even destroyed. Also, he is always patient when helping them through the process of rebuilding their lives.
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Matthew K.

Review of Bone Dry Roofing by

· Port Orange

I have seen quality work from this company in the past, hence the reason I chose them. Unfortunately when it came down to it, the entire process was shameful. Communication was extremely poor from the beginning. The only person I could get to return calls was the salesman, Bill, who at that point sh... more

Jeanne L.

Review of Kohler Bathroom Design Service by

· Neptune Beach

The service was great and I was very happy with my designer.

Crystal T.

Review of Oak Crest Roofing by

· Saint Augustine

They were efficient when doing the roof but not efficient when repairing the damage they did. They still haven't repaired it.

Charles W.

Review of Morgan Exteriors, Inc. by

· DELTONA

I am very disappointed with Morgan. Not only did the sales person, obviously,listen to what we needed the wrong material was ordered and delivered. I am satisfied with the material as it was an upgrade from vynil. The problem is now we have to hire someone to paint our house. Also one end of our hou... more


Is a contractor responsible for returning things to their rightful state even if its out of the scope of their contract?

Nilza Jackson of WCI Group Inc. PRO answered:

Aug 17, 2015
I would ask to speak with the owner of the business.  If they were responsible for the damage...and you can prove it was them that caused the system to fail (your security company will tell you)...the ... read more
Messy Mortar
Dec 1, 2014
It looks like the mason did a good job concerning the texture. But the color is way off. Unfortunatly its not easy to match new to old. The good news- Staining morter isnt hard to do if its not sealed ... read more

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of PuroClean of Jacksonville Southbank using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

PuroClean of Jacksonville Southbank

841 Prudential Dr. 12th Floor,
Jacksonville, FL
https://www.puroclean.com/jacksonville-fl-puroclean-jacksonville-southbank/ (904) 428-0002