They were very professional from phone contact to measuring person to installer - all A+ - thank you!
The measuring and installation was good. However, when customer signature required, after install, only show a signature block on phone and one thinks they are signing for install but in fact they are agreeing that install, color and cut is good. The color installed was not color I agreed to when shown sample. Not a difference in dye lot but as stated by installer" we changed the color, took out yellow and put in more white". Cannot get an answer from Precision, Stonewall and Home Depot has sent emails to all with no response. Very disappointed.
Precision and as helpful and patient throughout the entire process. We had a hard time making a decision and changed our mind two or three times. In the end, we were completely satisfied with our choice.
The back of our counter was cut about an inch too short. Our entire backsplash is on hold until the new piece is delivered and we have even heard from you guys since the day of installation. Is there a new piece coming? When can it be installed?
Carw was professional and polite
Precision Countertops was great to work with. They were courteous, knowledgeable, and prompt every step in the process.
Would absolutely recommend based on quality of service, quality of materials, quality of the professionals who completed the job and ease of process due to the start-to-finish approach PC utilizes!
Very easy to deal with & everyone was prompt & professional. I'm very happy with my new countertops!
Install looks great! After they were finished, they informed us that they were unable to put in the dishwasher secure because the one they had didn’t fit. The install was already complete, so there’s nothing we could do about it.
They ended up cutting out the hole for the sink inside my home which caused Granite dust to float everywhere in several rooms. it was a mess inside the sink cabinet and got all over the outside and inside of the other cabinets, on the brand new wood flooring and carpet. it ended up on the walls where we had fresh paint and doors. Plus it is a very serious health risk of breathing in Granite dust!! they did not warn us before they started cutting and explaining what they were going to be doing. it was super loud with their cutting tool, which was sparking everywhere. Also, the cut of the granite slab countertop was off. the cut of the granite was not flush with the sides of the cabinets on either side of the oven and also was not flush with the side of the cabinet next to the refrigerator. It is a very tight fit for the oven to slide in and it barely makes it in there.
My garbage disposal still doesnt work and when i contacted you about it i was told youd get an electrician to fix it. Over a week and multiple emails later and nothing.
Outstanding, quick and tidy.
The use of automated text messages for communication and challenges with communicated with a human project manager over the phone were a bit frustrating. The folks who came to the house for measurements and install were great, though they did caulk two of our drawers shut which I was able to fix later
Great service. Kept me informed on every stage of the construction to the installation
Pleasant staff. Accommodated request as issued arrived.
I can only speak for my experience, and as a contractor of 30+ years I don't recommend just anybody. The crew that installed my countertops was excellent. They were on time, patient, and skilled. The finish caulking in some tough areas was perfect. I would 100% refer this crew to anyone.
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The wood support under the countertop wasn't right - wasn't touching in some places. My husband said he needed to build supports and caulked everything together. He didn't tell me until after he did it so I don't have pics.
I wouldn't let them even install a counter in my dog house for my dog
The whole process from measuring my countertops to installation went without any issues. The new countertops are amazing!!!
Excellent professionalism, great partnership, wonderful service. Front to back, great experience.
From scheduling to insulation was on time and very professional and all took pride in there work!
Have already done so to a couple of friends.
The best experience from start to finish and even delivered sooner than promised. This company takes pride in their work and product. They did everything to ensure that I was satisfied. Highly recommend!
There weren't enough color choices through Home Depot