Chad was professional, courteous and fun to work with. Scott and Jake were very professional, fast and answered any questions that we had concerning care and maintenance. Stacey was very pleasant and professional when I spoke with her. Thanks to all of you for your time and work, we love our Ice Queen countertops!
The service provided was excellent, particularly considering that it was during a time of Covid shutdowns, supply chain issues, and a general mess in the contracting business. I was quite satisfied with the experience and love my new countertop!
Installers were on time and courteous
Every part of the process was explained, they kept me informed of progress, they call with reminders, the entire crew is amazing. I’m more than pleased with my countertops.
Very professional and on time. When they were done everything was clean and neat. There was a small problem with one of the counters but the fixed it and had a new counter within two weeks.
Our countertops we ordered were matte finish we have 1 matte finish and island is glossy it looks like crap long buff marks from 1end to the other, island is wavy along seam white spots disappear when lights are on white looks translucent. I was told by Home Depot that I should have refused the island countertop and we are
Although Home Depot is everywhere I was a little concerned with them being out of state but did a fabulous job. Would highly recommend over our local company
I was told by a family member that their counter top cost much more from a local shop for comparable materials and labor.
All people were professional and to be recommended. Workers were courteous and cleaned up whatever small mess they made. They removed one scratch in the side of the counter, probably occurred in transit. Sales was very precise and knowledgeable. Megan was great in making sure I had the status.
The whole process was smooth and followed the original timeline. The countertop is beautiful.
Product was what I wanted and expected. We had two countertops installed. The second countertop hole for the sink was not made large enough for the sink so a return visit was required and it was a week after the first installation. This also needed to be done with the countertop in place so the area ended up with a lot of dust. The second installer did a good job of cleaning up but the dust was still in hard to reach areas.
The porcelain counters are beautiful and look just like marble but are more durable!
Yes I would, we’re all great to work with most all the crews did a excellent job
We ran into a big hiccup regarding the sink. We had a sink here on site for the template crew. We found at at template time that our sink wouldn't work. We had to decide right then to either postpone the project to find another sink or go with the one sink Precision sells. We were not told anything about the sink we needed prior to the templating. The sink they installed isn't great.
This is the second time I have used Precision over the years and once again they came through. Great selection, service, install,measure. All of it to perfection. Everyone I dealt with were so kind and knowledgeable . I recommend them highly and will use them again!
I personally wasn't available for the install , but my was completely happy with the outcome, and of course a happy wife is the mission, the techs were prompt and professional and would totally recommend Precision countertops
I have already recommended Precision Countertops to two people.
from the very start we were treated very good and this continued until the job was compleated very professional team!
The installer was very professional.
The end product was very satisfactory and the turnaround less than expected but too much "compartmentalization" of process.
Too many rescheduled appointments and delayed install.
You work for Home Depot, but when you measured wrong, you tried, very hard to force me to pay for your mistake. It was only when I refused and was ready to cancel whole order that Home Depot “decided” to pay extra fee. By the way, I will never, ever, use Home Depot again for any project.
Stacey was very professional, courteous and prompt in replying to inquiries
Professional, quick and friendly
Exceptional. Excellent communication and problem solving even though they were not the source of the problem. Excellent installation crew
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Precision Countertops, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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