I like the counter tops and the guys did a great job on with installation. However two sections of backsplash were cut wrong and they were to recut and come back. Haven’t yet!
Apparent flaw in sink counter-top rim. Sharp edge, maybe unfinished.
They did the job the way I wanted it done.
Would highly recommend to anyone needing new countertops!
I live the way the countertops feel I love the look and I love the integrated sink.
The installers left smudges on the countertop that I can't seem to remove. Also, I had a lot of floor cleaning and sawdust removal to do.
Installation not done correctly
Everything from beginning to end was a smooth process.
The two people who installed the counters were amazing and willing to answer when my little kids asked all their many questions and curiosities. Not once did they get grumpy or act like the kids were in the way. Remodels are difficult and having great attitudes from the people helping out makes a world of difference.
I left a glowing
Unhelpful phone calls with the office, misled on what height to mount the sink, scheduling was way harder than it should be
Lack of consistent communication from Sherry and follow up with a quicker timeline than 6 weeks for our bathroom vanities to be completed and installed.
Great customer service! Communication is key to me as this was an entire process that was new to me. They promptly kept me informed as to what was going to occur, kept their commitments, were kind and patient and the end product is beautiful.
I am very pleased with my beautiful countertops! And would gladly work with Precision Countertops again!
Kept in touch during whole process which had 2-3 delays.
I would recommend Precision Countertops because every one of their team took pride in making sure I was briefed and comfortable with the decisions every step of the way through to granite installation. They truly want happy customers and I was was one.
Very easy to work with. Good follow through. On time and on budget.
Top notch customer service, installation espertise and product quality.
Top Notch....from Sales Lady, Karen at Home Depot, toal communication with Precision office, meauring tech & installers....and the countertops are just beautiful!
I found the best prices at home depot and precision countertops does all of their installation. I highly recommend both. I saved money and was happy with the end result. It came together quicker than I expected.
We were very pleased every step of the way!
I don't normally like to recommend products or services but i do like your product. I do have some reservations about the install process.
The 1st phone call from delivery person was that they were only bringing 1 countertop (I ordered 2) because one got damaged. I told them to just wait and deliver both together. I got a text announcing the 2nd delivery date and time. On the specified date I waited and waited and there was no delivery. An inquiry the next day informed me that the newly built top was made in the wrong color. No one told the person scheduling the deliveries. The 3rd delivery date was set and the countertops were delivered. One of the tops had corner protectors and the smaller top did not. At a glance the tops appeared to be ok. The delivery person removed the guards from the larger top. When putting the larger top on the cabinet I noticed slight damage to one of the front corners. I sent a picture to the person I had been scheduling with and asked if there was something I could do to keep it from getting worse. I have not heard back. This was not a good experience for me. I had to reschedule the person helping me with the install twice.
We were disappointed with the quality of the edge cuts of the countertops. We ended up having to take on additional cost of tiling one of the side walls to hide the crooked cut of the countertop and cover the large gap it created. Additionally, the installers did not set our island countertop on center with one edge having a slightly larger overhang. There were multiple smudges on the countertops that required quite a bit of vigorous cleaning to remove.
All thru the process I was well pleased. I had peace of mind knowing they were going to do a good job and that’s saying something in this day and time. I was well taken care of.