The work was very good. They were very professional, and I am very pleased with the job they did.
So far, I believe I was ‘played’ by the salesman. The quality of the installation was fair in that there were issues but the installers left without talking to me about them. I assumed that the motto of doing it right the first time would apply…
Crew was efficient, clean, respectful. Work was done timely. Excellent job
They were very respectful, knowledgeable, and explained everything.
Was always a bit Leary of the claims of a tub to shower conversion completed in just one day. Well it can be done and it was in our case, and done beautifully too. The install team of Shafi & Trajan were an efficient crew that performed the transformation of our bath in 11 hours. They kept construction debris to a absolute minimum, along with the help of full tarp floor runners from the front door to the bathroom when the job was done you couldn't even tell they were here. But the most important part was using the new shower. We did wait the full 48 hour time period for the various sealants to setup before use. After which my wife and I took our first showers and we both smiled, enjoyment. This was a most worthwhile project that we'll continue to enjoy for years to come.
Extremely pleased with the installation and finished product. Joseph and Michael were the very best.
The whole crew and the project manager are highly professional, efficient, and thorough. The sales representative who coordinated everything was fantastic. I think the entire company is incredible and speak for themselves.
Prices were a little high but the quality was good.
Not likely to recommend unfortunately did not have a great experience. The sales person was wonderful but after that everything went down hill.
On time quality workmanship and neat.
They were professional and on time. They did a great job, and love the door.
An effortless transaction to a new bathroom.
They are always informative, always on time and lead you through every step of the process, which is very much appreciated.
They were wonderful. The work is beautiful, and the employees were very polite, professional, and efficient. I can't say enough about them.
They did a great job.
They did everything they said they would do, and it was all completed in one day! Everything was perfect!
They definitely tried to please me. They worked very hard to accommodate my needs. The jacuzzi tub I ordered was backordered, which delayed my project. Ultimately, I am very happy.
We are thrilled with the sales representative and the guys who did the work.
I spoke at length with the salesperson about my need for gutter guards (I am a huge oak behind the house that sheds all year round). He told me they only had one kind of gutter that accommodates guards, showed it to me, and we agreed on it. He gave me a quote and the standard “commit today and get a large discount” spiel, and I signed the contract and wrote a check.
The install team came a few weeks later, installed and I completed payment.
A few days later, I was able to get up into the roof to take a look at them, o my to realize there were new gutters, but no guards anywhere. I called the project manager who told me that guards weren’t part of my quote and that they’d be another $4,000+ (on top of the $6,000+ I’d already paid).
I was shifted to the sales person who apologized profusely and told me (in writing) it was his fault, that he pushed the wrong button and omitted the guards from the final quote despite our clear discussion that they were the o my reason I was getting new gutters at all. He said a manager would call and discuss a way of getting guards quickly at bare or potentially no extra cost as the fault was his.
The manager called, said he’d work on it and get back to me the next day. Never called back. I reach out three more times over the next 2 months, was told they’d get back to me immediately with a solution, and never did.
I’m now being competely ignored by this company who took my money to install something I didn’t need and not I stall the thing I contracted them for. The only person who will even respond to me is the originally salesperson who took responsibility but can do nothing to fix my problem on his own
We would highly recommend P.J Fitzpatrick to put in a shower.
The sales team was professional and non-aggressive. The installation team was conscientious and thorough. The new shower looks fabulous !
The installers are very polite and professional, and it was a joy to have them here.
the guys were really great! answered questions an any other concerns that we had. the nmew windows are beautiful nd we were really pleased with the workmanhip!
We’ve used this company in the past. Although this project started off badly, they made every effort to set it straight.
We did have a problem. They were very quick to come out and check out to check the problem and fix it.