I was very pleased with the service we received.
It was hard to schedule a follow-up after the work was done.
I give them a minus one because they have never returned to fix the things they broke.
I received execellent service. They were timely, and I am very satisfied with the work.
They were very very professional.
A very professional company in everyway. Sales person, scheduling, communication and the installation could not have been handled better. I would highly recommend P.J.Fitzpatrick.
We can not recommend PJ Fitz to anyone. While the window quality does seem excellent, our experience with VERY delayed timelines and a lack of communication is not something we would wish on anyone else.
I'm am a repeat customer because of their professionalism, quality workmanship, and attention to detail.
They were courteous, came on time, and did a good job with it.
They have poor communication and they do not return calls.
P.J. Fitzpatrick is a completely professional company.
They provided great products and service, were continuously in contact to keep me up to date on delivery time and installation, and met all agreed-upon dates and costs!
My initial experience was great, there was a hiccup in the middle of the project with my gutters, but once the problem was resolved I was very happy with the result.
There were two mistakes. One major (incorrect shower curtain rod) and one minor (missing caulk).
Professional installation and admin staff
All the work they have done for us has been first rate. They work quickly and neatly and are extremely friendly. Excellent work!
Everyone was excellent
The job was done quickly and the crew never stopped.
Based on my experience with my front door replacement, I would definitely recommend them. Based on my windows and sliding doors installation, I would not recommend them.
My shower looks so beautiful got it done in one day
Everything looks fantastic and works great. They always do an outstanding job.
I am very impressed about the entire experience from start to finish. I would totally recommend p j.
The workmanship is second to none, its the rest that I am not happy with.
Have already recommended a neighbor
Not happy with my roof installation. The installers damaged my personal property which I haven’t been compensated for & it’s been over 2 months. Customer service is horrible. Never get return calls when they they will. Would never use them again& definitely not recommend
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of P.J. Fitzpatrick as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys