I appreciated the customer service rep who came to my house. He was very professional and kind. I would give him 8 stars. We agreed on certain things that would be included. We did a verbal agreement. I didn't know I had to follow through and look at the agreement. I understand the door isn't the same color. He said they could stain the handle, but they didn't. Outside, there's a frame with the house number. I asked if the number would be painted, and he said yes. I thought the background of the number would be painted, but it wasn't. It looks so old and unkept. I'm very disappointed, and it looks horrible. Now I have to find someone to paint it.

They did a good job of coming into the house or into my backyards where they're at, being respectful of my property, prepping everything, and taking care of covering up what they needed to do the work. They were fast and efficient, and they communicated well, so throughout the time frame, I knew the status of where they were at and the scheduling of the job, and they were always transparent when it came time to the job starting. They got everything done in one day, so they wrapped it up in the time they originally estimated. They did a good job overall, so I'm very satisfied with their work, and that's actually my second time I've used them for around the house, and both times they've delivered really well.

Fast and good work.

Excellent quality work, consistently.

The customer is included in all aspects of the work before anything is completed.

All three people at Phillips Home Improvements on three different projects were professional, very attentive, and extremely accommodating when I asked questions.

They were very professional and took care of all my requirements; it was done very professionally.

They were professional.

Sales staff was great and very friendly. However due to our project manager and the quality of some of the work, it left us feeling very frustrated and cut our losses.

They are professional, and very reasonable.

Very responsive. Goes above and beyond.

Start your projects in a timely fashion.

I was always kept up to date on the times and who was coming out when, and they were punctual. Price was exactly what I had been quoted. Professional employees and most knowledgeable.

Good workmanship & clean up after the job.

Measurements for the replacement skylight were taken incorrectly twice so at least twice the installer came & had the wrong size. Another time he came out & no new skylight had NOT been delivered. Very poor communication with me. And very poor measuring skills.

I had requested a visit from a representative of Phillips because I wanted to ask a question with the work completed.

I liked the quality of the paint job and carpentry. They fixed a problem I had with the shed and with the three corbels (sp?) on the front brick. Jorge was exceptional!

The job was completed and done well.

The installation crew did a great job. The crew lead was professional and courteous. They cleaned up after themselves and left the site better than what they found upon arrival.

The person who installed our gutter provided exceptional service.

Great communication from all involved

Outstanding service from initial visit to completion.

I appreciated the level of communication between each department completing my outdoor fence painting.

They did a good job and everyone was friendly and helpful.

Showed up as scheduled & proformed well.