The experience was better than anticipated. From the initial call to the actual job being done, it was customer service the way customer service should be! Everyone was friendly, professional and very respectful of our home while the work was being done.

This was seamless from beginning to end. We were extremely pleased.

They did good professional work .

I was very impressed with their professionalism, skill, and the final result from beginning to end. It was all that we had hoped for.

The work is beautiful.

Nice men to deal with. Did a nice job.

Excellent response from everyone at Phillips> Great interaction with the insurance company by both Mark and Gianni

listened to our concerns and made changes as appropriate. Good final product.

I have used them for many years. They did high-quality work. They are pricier. Their work and customer service have brought me back.

I was very impressed with the whole process. The communication throughout was on point. The workers were punctual each day and took care of our belongings to ensure they were not damaged. Our project manager, Daniel, stopped by most days to check in and make sure everyone was staying on schedule and the work was being done properly.

Everything from the sales process, to the individuals completing the work, to the Project Manager were helpful and considerate.

Excellent

I have used Phillips for many years. They never disappoint and always exceed my expectations.

EXCELLENT WORK

I’ve used various service companies over the years, but Phillips stands out as the best. The kind and caring approach by all I met with or spoke to was outstanding. I couldn’t be more pleased.

Excellent service and great team!

1. Very friendly & professional. 2. Made an effort to get us on schedule since we were expecting rain. 3. Showed up on time & did a terrific job.

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Appreciated their flexibility with my schedule and they answered all my questions.

They are professional, courteous, friendly, and clean, and they deliver high-quality work.

They provide excellent service and fantastic work. I would highly recommend them.

I appreciated the customer service rep who came to my house. He was very professional and kind. I would give him 8 stars. We agreed on certain things that would be included. We did a verbal agreement. I didn't know I had to follow through and look at the agreement. I understand the door isn't the same color. He said they could stain the handle, but they didn't. Outside, there's a frame with the house number. I asked if the number would be painted, and he said yes. I thought the background of the number would be painted, but it wasn't. It looks so old and unkept. I'm very disappointed, and it looks horrible. Now I have to find someone to paint it.

They did a good job of coming into the house or into my backyards where they're at, being respectful of my property, prepping everything, and taking care of covering up what they needed to do the work. They were fast and efficient, and they communicated well, so throughout the time frame, I knew the status of where they were at and the scheduling of the job, and they were always transparent when it came time to the job starting. They got everything done in one day, so they wrapped it up in the time they originally estimated. They did a good job overall, so I'm very satisfied with their work, and that's actually my second time I've used them for around the house, and both times they've delivered really well.

Fast and good work.

Excellent quality work, consistently.

The customer is included in all aspects of the work before anything is completed.

All three people at Phillips Home Improvements on three different projects were professional, very attentive, and extremely accommodating when I asked questions.

They were very professional and took care of all my requirements; it was done very professionally.

They were professional.

Sales staff was great and very friendly. However due to our project manager and the quality of some of the work, it left us feeling very frustrated and cut our losses.

They are professional, and very reasonable.

Very responsive. Goes above and beyond.

Start your projects in a timely fashion.

I was always kept up to date on the times and who was coming out when, and they were punctual. Price was exactly what I had been quoted. Professional employees and most knowledgeable.

Good workmanship & clean up after the job.

Measurements for the replacement skylight were taken incorrectly twice so at least twice the installer came & had the wrong size. Another time he came out & no new skylight had NOT been delivered. Very poor communication with me. And very poor measuring skills.

I had requested a visit from a representative of Phillips because I wanted to ask a question with the work completed.

I liked the quality of the paint job and carpentry. They fixed a problem I had with the shed and with the three corbels (sp?) on the front brick. Jorge was exceptional!

The job was completed and done well.

The installation crew did a great job. The crew lead was professional and courteous. They cleaned up after themselves and left the site better than what they found upon arrival.

The person who installed our gutter provided exceptional service.

Great communication from all involved

Outstanding service from initial visit to completion.

I appreciated the level of communication between each department completing my outdoor fence painting.

They did a good job and everyone was friendly and helpful.

Showed up as scheduled & proformed well.

Timely, professional and courteous painting team - paid attention to detail

The previous paint job on my house was done 18 years ago and showing weathering with some of the soffit being “wavy”. I expected more surface prep than was done than merely power washing the eaves before painting. I pointed this out to the supervisor and he instructed sanding to be done to smooth the waves on the wood and some sanding was done, but not as thoroughly as if I was doing the job myself. All in all, I’m content with the paint job, but not thrilled.

The sub contractors were great. Did a great job. But the company overcharged me like anything. Wish I would have shopped around before signing the deal with them.

Everything I was told, happened as they said it would. I have already recommended. They came to work daily and ready to work. Structured, organized and meticulous in their approach to work. They moved my furniture with care and replaced it exactly were it previously was. I had my entire interior home 2300 sq ft painted.