There are several things that happen that the management should hear. I got my gutters cleaned and a section of the gutter replaced, and everybody was thorough, and the process was very nice. The first issue was they got the wrong size gutters and had to come back again to actually replace the gutters. The second issue was that they came back and replaced the gutters, but they didn't put the screen back on. I called in and was told that I didn't ask for screens. When I told them, that it made no sense and that I am not a gutter person, but I just wanted them fixed and put back in their original position. In talking to the supervisor, he agreed to go ahead and come back and replace the screens. So it took three trips in about a month to get my gutter work done.
The gutter serviceman was polite & professional. He did his work efficiently and left out property neat & clean when the job was completed.
Efficient, professional and extremely good work
Good overall process to quote and execute a home project
Phillips Home Improvements did excellent work, and they were a great team. They did exactly what they said they were going to do.
I was able to get an appointment for an estimate quickly and the work done the next week. I was on a tight schedule for this remodel and they came thru so we could move back into our home quickly. The painters covered dark brown and griege walls with a light gray. It looks amazing. Very professional. Worth every penny to have ceilngs, walls, trim and beams done.
They did a good job, I am very satisfied, and I will ask them again when I have more work.
I was very pleased with the estimate and the quality of the work. It was done in a timely manner.
For the three projects Phillips has done for me, the work was first rate and the crews were very professional and pleasant to work with. I'd definitely use them again.
Maybe for something other than painting.
They were very efficient, thorough, and clean. They did excellent work. The nature of the interface that you had with the team, like the project manager and the technicians, shows that they were very concerned about the quality of work they would provide you.
From meeting with the sales person to quote the work, the project leader, and the work crew everything was professional and communication was great.
House is beautiful. They took their time to make sure we were happy.
Took WWAAYY too long to get job done
The person in charge of doing the analysis was good, and the crew did a great job taking care of the different issues. It ended up with very good results.
I really liked the work crew.
Most people will choose their own choices they make. Anything I would suggest is immaterial.
Phillips Home Improvements was very professional; their work was excellent. The people who I worked with were very friendly and courteous.
Keep me informed on the schedule. Workers will skilled at their job.
Workmen executed exactly what was ordered and paid for
Very timely, thorough, neat & clean, exacting
They went out of their way to help with the process of working with our insurance. They communicated at least once a week about the status and expected timeline of the project and repeatedly followed up afterward to help close everything out and make sure we had everything we needed. Very pleased with their communication and customer service!
They provide a quick, courteous and professional service.
From start to finish, very thorough, professional and helpful!
Quick and efficient along with a good estimate.