He exceeded the expiations of what we expected.
They were really professional.
They were great from design to installation!
The actual work/installation people were AMAZING and I would give them a 6/5 any day. The receptionist at Kubala's is also great and friendly and I give her a 5/5. The marketing aspect though, is a bit overbearing and why I give them a 3/5. If they were a bit less in your face about trying to get a review (this is my 3rd now), I'd be likely to refer them more to a friend.
After looking at different window companies, even Anderson, I thought we would never get what we really wanted. Living in New England, quality windows are extremely important. Our hime has lots of windows and I have dealt with draft windows for years and wanted some quality windows and quality work without going into six figures for the work and product. After Anderson’s presentation, I knew I wanted quality like that but the price was way too high. Then walked in Kubala Windows. The quality was just what I wanted. I took the sample windows through many tests, asked a bunch of questions which were all answered and was completely surprised when I saw that the price fit our budget. This is hands down one of the best companies and contractors I had the pleasure of having in my home. The best part is that no cold air seeps into our home. And the craftsmanship of the windows and the install are remarkable! Can’t wait to have them come back to finish our second and third floor windows!
Dealing with the sales rep on the initial visit went well and I did not feel pressured. I got the window options I was looking for and I was quite happy with that. Install day was even better. Took all day to install 4 double hungs and one picture window flanked by two more double hungs. Deteriorated exterior trim was cut off and replaced and flashed with aluminum. The two installers did a great job at keeping everything inside and outside clean and tidy. The old windows and trim were hauled away, and my driveway which was used as a wood cutting station was cleaned so well I couldn't believe any work was done there at all! My windows look great and I couldn't be happier!
They are a great local company with excellent customer service.
From the first estimator to the installers and the people in the office, it all went smoothly and trouble free. You can't ask for a better company to work with.
Very professional. Left house cleaner than when started the job. Very caring throughout the process
I would definitely recommend Kubala Home Improvement to anyone looking to install windows, doors, or any other projects that Kubala Home Improvement could perform. They are well organized, professional and their work is top notch! We are beyond pleased with our new windows!
They provided good service. They were really clean, and were fast workers.
Very professional they arrived on time was very careful putting down protector coverings and cleaned up at the end.
The installers were fantastic. They were very courteous of our house. They were in and out in one day.
Always professional and installation has always been very efficient and satisfactory. I would absolutely recommend to anyone.
Patrick Kubala Home Improvement did an excellent job. I am very pleased with their work.
They were dependable, doing what they said they were going to.
We didn't know exactly what we wanted. The salesman came by with her computer to show us all of our option. She took over an hour with us to show us everything and make us feel confident in the whole process. They were a smaller business, that combined with how the sales expert handled the consultation is what made us decide to go with them as opposed to other companies we had in mind. Because they used the computer with great graphics, we were able to see exactly how the doors were going to look. We are very pleased.
I would recommend them to a friend because everything came out great! We love our windows and sliding glass doors. The installers were wonderful and they even worked in the rain and snow to complete the windows. Everyone was very helpful, even the office staff.
The entire experience was wonderful. The job was well planned and the installation was fabulous. The quality of the door, the expert installation, service and warranty make it a great overall value for the money spent. I would definitely recommend and use Kubala again.
I will definitely recommend them.
Will be calling again to have other work done at our house !
From sales to installation everything was top notch.
They were efficient and professional.
They were very professional and accommodating.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Patrick Kubala Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys