Professional, easy to work with and budget friendly. Quality and friendly workers. This is my third time using them and I wouldn't hesitate to call them again.

Concern For Needs

Concern For Needs - Quick to answer my questions, even after hours.

Areas Of Satisfaction

Areas Of Satisfaction - Everything from start to finish exceeded our expectations

Recognized Excellence

Recognized Excellence - Scott and the entire installation crew.

Areas Of Satisfaction

Areas Of Satisfaction - Paragon Construction Company met or exceeded my expectations with the installation of the door. They also helped me with a piece of flashing on my roof that had falling off a few days prior. They even came back the next day to make sure that was done properly. Paragon Construction Company's customer service is always great. All their employees provide great customer service.

Recognized Excellence

Recognized Excellence - I would like to recognize Scott. He is a great salesperson. He was very professional and really knows his product.

Areas Of Satisfaction

Areas Of Satisfaction - The construction folks are super nice and professional and are always great at housekeeping and cleanup.

Recognized Excellence

Recognized Excellence - As always, Scott, Holly, Josue, and Shelley were a pleasure to work with.

Recognized Excellence

Recognized Excellence - The whole team team a great job from the beginning to the end of the project.

Additional Comments

Additional Comments - Will use them again for next home improvement project.

Professional & Organized

Professional & Organized - Everybody worked hard, didn't cut corners and explained everything they were doing. I just sneeked a peek and left them alone!

Areas Of Satisfaction

Areas Of Satisfaction - EVERYTHING.

Recognized Excellence

Recognized Excellence - John & Matt didn't waste any time. Joanna stepped in when needed.

Use Comments

Use Comments - The customer service was excellent and the finished product is fantastic. We are very happy with the end result s.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service and

Recognized Excellence

Recognized Excellence - Kevin and Scott were both great to work with.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as they were very helpful in assisting with moving furniture and prepping the area and helping to put things back in place after the project was finished. They went above and beyond helpfulness.

Recognized Excellence

Recognized Excellence - I would like to recognize that they were all exceptional.

Additional Comments

Additional Comments - It was a wonderful experience, and we will be using them again soon.

Areas Of Satisfaction

Areas Of Satisfaction - The build time exceeded my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize my project manager.

Scott Faison worked very hard on a couple of different porch types and ideas until I decided on a screened porch. He was very patient and always very helpful.

Concern For Needs

Concern For Needs - Scott Faison worked very hard on a couple of porch types I was interested in and he helped me settle on the one that worked best for me and my budget.

Sales Solutions

Sales Solutions - Scott did an excellent job of presenting different solutions.

Follow Up

Follow Up - Scott followed up in a very timely manner.

Professional & Organized

Professional & Organized - Paragon was more professional and organized than anyone construction company I ever worked with and I had two homes constructed for me and a remodel in the past.

Schedule

Schedule - They did stick to the schedule.

Project Manager Professionalism

Project Manager Professionalism - Les and Kevin were very professional and courteous.

Communication

Communication - Kevin communicated with me almost daily through every step of the construction process.

Installation Crew Professionalism

Installation Crew Professionalism - They were very professional.

Construction Quality

Construction Quality - I am very satisfied with the quality of the materials and workmanship. First class all the way.

Clean & Safe

Clean & Safe - The job site was kept clean and safe.

Value

Value - I think I got more than fair value for my money.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in they way they presented all the available options they could offer and in the way they kept me informed about everything.

Current Referrals

Current Referrals - I do not know anyone now, but I would recommend Paragon to anyone wanting to an addition or remodeling of their home.

Recognized Excellence

Recognized Excellence - Scott Faison, Les and Kevin.

It was helpful for someone who is putting the future of their house into someone else's hands that they trust the people they work with. I looked into a couple other companies before Patagon but overall got a feeling that they were not understanding the level of work needed and I could not fully trust their expertise. Feeling that I could trust a company from the start put me at ease. That's hard to find in this business!

Schedule

Schedule - Thank you for understanding my need to not work on Saturdays, even though it threw you behind schedule. It was super important to me!

Areas Of Satisfaction

Areas Of Satisfaction - Thank you for the mail box! That was going above and beyond for sure! And for reimbursement of the food that was lost, even though it was not expected.

Recognized Excellence

Recognized Excellence - Zack, for answering so many questions and helping with my little changes and "emergencies". The rest of the team was amazing also and very respectful of my space and my time.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - We needed the work to be completed by a specific date and they more than accommodated that. The subcontractors are not only good, they are reliable and trustworthy.

Current Referrals

Current Referrals - Not at this time

Recognized Excellence

Recognized Excellence - Joanna, Zach, Matt, and John all exhibit an attitude of caring and respect, not only for the work but also for the customer.

Additional Comments

Additional Comments - They are the only contractor we would use for any home improvement project.

Paragon Construction Company is wonderful. I would say that they are the best contractor experience that I have ever had. They were on top of everything, responsive, did exactly what they said they would. It was perfect.

Areas Of Satisfaction

Areas Of Satisfaction - Paragon Construction Company really met all of my expectations. They were clean upfront on the cost so that I knew going into it. That price never changed. I did make a few changes and was able to discuss it with them to make addendums. The day before work started, they came out to do a walk through and showed me where everything would be and the measurements. The crews working were fantastic. They checked in on my about stuff. It was just a really great experience over all.

Current Referrals

Current Referrals - I have had a few neighbors come by, and I gave them a flyer for Paragon Construction Company.

Recognized Excellence

Recognized Excellence - The whole team at Paragon Construction Company did a fantastic job both days. Scott was excellent. Kevin did a good job as well.

Additional Comments

Additional Comments - I would wholeheartedly recommend Paragon Construction Company to anyone who needs help.

Follow Up

Follow Up - Scott was very helpful and thorough in answering all of our questions and presenting options.

Project Manager Professionalism

Project Manager Professionalism - Joanna was kind, respectful, patient and professional with all of our concerns and questions. She was wonderful to work with.

Communication

Communication - I received daily updates during the project

Areas Of Satisfaction

Areas Of Satisfaction - The detail of the planning and the schedule was great. everyone was so nice too

Concern For Needs

Concern For Needs - Scott and the entire team addressed all concerns in a timely manner. Scott listened and made necessary recommendations. Everything was done correctly and with attention to detail throughout the entire project. This was seamless.

Sales Solutions

Sales Solutions - The initial consultation and design process was top notch. Scott made sure he understood what the project was, provided all the information necessary in order to design, took accurate measurements and photographs, and talked about what to expect and how long the project would take. Everything went as planned.

Follow Up

Follow Up - All follow up work was completed in a timely manner. All correspondence was responded to. Everyone was responsive.

Professional & Organized

Professional & Organized - Beyond professional and organized.

Schedule

Schedule - The project was completed in the exact timeframe given. Amazing.

Project Manager Professionalism

Project Manager Professionalism - Everyone was professional and courteous.

Communication

Communication - All communications were professional and there was never a lapse in reasonable time in response. The App is extremely effective and efficient with communications.

Installation Crew Professionalism

Installation Crew Professionalism - The installation crew was professional, respectful, and worked very well together as a team.

Construction Quality

Construction Quality - Excellent.

Clean & Safe

Clean & Safe - They cleaned up everything. They were attentive. There was no horse playing around. They got down to business and completed the project as planned.

Value

Value - The pricing was right in line with other companies. Even better than some. But the true value of the project was the great experience and professionalism. Priceless.

Areas For Improvement

Areas For Improvement - None. It’s clear Paragon is a well run company and the employees are valued.

Areas Of Satisfaction

Areas Of Satisfaction - Everything. Paragon is the best construction/remodel company I have ever hired.

Current Referrals

Current Referrals - No. But if I ever do, I’ll send them your way.

Recognized Excellence

Recognized Excellence - Scott Faison, Kevin Fournier, Shelley Neofotistos. Installation crew.

Additional Comments

Additional Comments - We needed a new front door and frame. We consulted with at least seven other companies over a year time span. Each company was missing an essential element for such a project. I became aware of Paragon from a mailing flyer, and we decided to go to the business location. It was immediately clear we finally found the right company for our project. Everyone was courteous, respectful, responsive, and professional throughout the entire project. The front office staff, sales, installation crew, everyone. This was hands down the best experience we’ve ever had during a remodel. There is no need to ever use another construction company. And I will always recommend Paragon to others.

The entire planning and execution process was top notch. Mother Nature threw us some curveballs but Paragon staff kept me fully apprised of scheduling changes. Everyone was a pleasure to work with.

We have used Paragon Construction for numerous projects. We have a great deal of confidence that the job will be done correctly or if there’s an issue that arises, it will be taken care of satisfactorily. Once you’ve found a contractor that you can trust and with the confidence the job will be done correctly, you use them for virtually every job.

Recognized Excellence

Recognized Excellence - Our experience with Zach Paul has been a good one. He is very knowledgeable, personable and responsive.

Professional quality workmanship. Flexible and takes the time needed to be sure you understand and agree. Warranty their work. A great group of people who do quality work.

Concern For Needs

Concern For Needs - Takes the time to go over all proposals and adjust as needed

Sales Solutions

Sales Solutions - Does not propose one solution. Provides you a number of choices. Also always ready to adjust as needed even as the project is underway.

Follow Up

Follow Up - Checks back after all is fine and provides a warranty.

Professional & Organized

Professional & Organized - See all other comments

Schedule

Schedule - Sets a schedule, sticks to it and can adjust as needed.

Recognized Excellence

Recognized Excellence - Really the whole team. Jeremy, Zach Johanna and the rest. Strong leadership followed by quality professionals.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations by figuring out how to do something they hadn't done before.

Additional Comments

Additional Comments - We're happy!

They did a fantastic job with our bathroom remodel, and they were very easy to to work with.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area.

Areas Of Satisfaction

Areas Of Satisfaction - They have great innovative ideas.

Recognized Excellence

Recognized Excellence - I would like to recognize Joanna, Zach, Jeremy, and the crew.

Follow Up

Follow Up - Scott is wonderful.

Project Manager Professionalism

Project Manager Professionalism - Kevin was great to work with and communicated great.

Installation Crew Professionalism

Installation Crew Professionalism - Each one of them were professional and helpful.

Use Comments

Use Comments - I feel the whole experience was easy and professional.

Areas Of Satisfaction

Areas Of Satisfaction - All areas.

Recognized Excellence

Recognized Excellence - Kevin and Scott as they were the ones I dealt with the most.

Absolutely would recommend paragon for any project.

Follow Up

Follow Up - Scott helped me decide how to accomplish my project, put together a design with a fantastic visual and communicated professionally.

Professional & Organized

Professional & Organized - Loved the builder trend program.

Communication

Communication - The company used Builder Trend program that was excellent, providing pictures of daily work and keeping me informed.

Installation Crew Professionalism

Installation Crew Professionalism - Absolutely professional and organized. They arrived as expected, worked continuously and picked up at the end of the day.

Construction Quality

Construction Quality - Very impressed. All aspects were hand built, didn’t use any pre assembled products and the final project is impressively sturdy.

Value

Value - They are not the least expensive, but you definitely get quality workmanship!

Areas Of Satisfaction

Areas Of Satisfaction - Exceeded expectations with the quality of the design and construction. The decking and screen porch looked just like the design.

Recognized Excellence

Recognized Excellence - All of the employees were exceptional!

Schedule

Schedule - Delay was mainly due to weather

Clean & Safe

Clean & Safe - Would have liked to the dirt from the footer to have been removed and spread under deck.

Areas Of Satisfaction

Areas Of Satisfaction - Attentiveness, friendly staff, communication and wanted to back sure we would be pleased with the finished product.

Recognized Excellence

Recognized Excellence - Scott for is desire to provide a good product and for his attention to detail.