On the basis of an excellent experience and outcome with a porch/deck/patio project, we highly recommend Paragon Construction Company for a high-quality home renovation.

They were good people to work with.

Throughout the project, the team at Paragon was open to ideas and did a very good job of communicating with us. We are also impressed with the commitment and expertise of the work crews. They do an excellent job and speak highly of the relationship they have with Paragon.

Paragon has done several projects for us - we are always confident of the quality of their work, communication throughout the project, resolving any issues that arise, and an overall satisfaction with the completed project.

Concern For Needs

Concern For Needs - Zach has been great to work with! He’s very personable, knowledgeable and fun to work with. He has great suggestions on enhancements that we hadn’t thought of.

Follow Up

Follow Up - Great communication and response.

Professional & Organized

Professional & Organized - Always!

Communication

Communication - Absolutely!

Installation Crew Professionalism

Installation Crew Professionalism - Great crew - we always enjoy working with Joana, John and Matt.

Installation Crew Professionalism

Installation Crew Professionalism - Crew cleaned up every day before leaving and made necessary precautionary actions to protect everything

Construction Quality

Construction Quality - Top knotch work quality and build

Concern For Needs

Concern For Needs - Scott was professional and conscientious

Schedule

Schedule - This included Paragon agreeing to demolition of the old deck ahead of schedule so we could have some sewer line repairs done before the new screened in porch was built

Paragon did a great job of replacing our old wooden deck with a new composite deck that looks great. The use of their online project management tool kept us apprised of the status of the project then entire time with daily updates on what was accomplished and what to expect next. The entirety of the project was well documented in the tool

Communication

Communication - Outstanding

Installation Crew Professionalism

Installation Crew Professionalism - Guys did a great job very professional

You are good professional

Project Manager Professionalism

Project Manager Professionalism - Kevin was there to get his crew started explaining scope of work and followed up regularly and ensured tweaks to final intstalation were addressed. Thorough, professional, and friendly!

Installation Crew Professionalism

Installation Crew Professionalism - Andrew and Daniel were great! Very nice job including workmanship, clean-up, and professionalism.

Areas Of Satisfaction

Areas Of Satisfaction - Exceeding- Replacing two of the pantry doors to ensure a better fit; finding color matching “J” trim to our vinyl siding when original pieces could not be reused after patio doors were installed. Attention to detail!!

Recognized Excellence

Recognized Excellence - Scott, Les, Kevin, Andrew, Daniel, Shelley, and Molly we’re a pleasure to work with.

Professional, easy to work with and budget friendly. Quality and friendly workers. This is my third time using them and I wouldn't hesitate to call them again.

Concern For Needs

Concern For Needs - Quick to answer my questions, even after hours.

Areas Of Satisfaction

Areas Of Satisfaction - Everything from start to finish exceeded our expectations

Recognized Excellence

Recognized Excellence - Scott and the entire installation crew.

Areas Of Satisfaction

Areas Of Satisfaction - Paragon Construction Company met or exceeded my expectations with the installation of the door. They also helped me with a piece of flashing on my roof that had falling off a few days prior. They even came back the next day to make sure that was done properly. Paragon Construction Company's customer service is always great. All their employees provide great customer service.

Recognized Excellence

Recognized Excellence - I would like to recognize Scott. He is a great salesperson. He was very professional and really knows his product.

Areas Of Satisfaction

Areas Of Satisfaction - The construction folks are super nice and professional and are always great at housekeeping and cleanup.

Recognized Excellence

Recognized Excellence - As always, Scott, Holly, Josue, and Shelley were a pleasure to work with.

Recognized Excellence

Recognized Excellence - The whole team team a great job from the beginning to the end of the project.

Additional Comments

Additional Comments - Will use them again for next home improvement project.

Professional & Organized

Professional & Organized - Everybody worked hard, didn't cut corners and explained everything they were doing. I just sneeked a peek and left them alone!

Areas Of Satisfaction

Areas Of Satisfaction - EVERYTHING.

Recognized Excellence

Recognized Excellence - John & Matt didn't waste any time. Joanna stepped in when needed.

Use Comments

Use Comments - The customer service was excellent and the finished product is fantastic. We are very happy with the end result s.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service and

Recognized Excellence

Recognized Excellence - Kevin and Scott were both great to work with.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as they were very helpful in assisting with moving furniture and prepping the area and helping to put things back in place after the project was finished. They went above and beyond helpfulness.

Recognized Excellence

Recognized Excellence - I would like to recognize that they were all exceptional.

Additional Comments

Additional Comments - It was a wonderful experience, and we will be using them again soon.

Areas Of Satisfaction

Areas Of Satisfaction - The build time exceeded my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize my project manager.

Scott Faison worked very hard on a couple of different porch types and ideas until I decided on a screened porch. He was very patient and always very helpful.

Concern For Needs

Concern For Needs - Scott Faison worked very hard on a couple of porch types I was interested in and he helped me settle on the one that worked best for me and my budget.

Sales Solutions

Sales Solutions - Scott did an excellent job of presenting different solutions.

Follow Up

Follow Up - Scott followed up in a very timely manner.

Professional & Organized

Professional & Organized - Paragon was more professional and organized than anyone construction company I ever worked with and I had two homes constructed for me and a remodel in the past.

Schedule

Schedule - They did stick to the schedule.

Project Manager Professionalism

Project Manager Professionalism - Les and Kevin were very professional and courteous.

Communication

Communication - Kevin communicated with me almost daily through every step of the construction process.

Installation Crew Professionalism

Installation Crew Professionalism - They were very professional.

Construction Quality

Construction Quality - I am very satisfied with the quality of the materials and workmanship. First class all the way.

Clean & Safe

Clean & Safe - The job site was kept clean and safe.

Value

Value - I think I got more than fair value for my money.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in they way they presented all the available options they could offer and in the way they kept me informed about everything.

Current Referrals

Current Referrals - I do not know anyone now, but I would recommend Paragon to anyone wanting to an addition or remodeling of their home.

Recognized Excellence

Recognized Excellence - Scott Faison, Les and Kevin.

It was helpful for someone who is putting the future of their house into someone else's hands that they trust the people they work with. I looked into a couple other companies before Patagon but overall got a feeling that they were not understanding the level of work needed and I could not fully trust their expertise. Feeling that I could trust a company from the start put me at ease. That's hard to find in this business!

Schedule

Schedule - Thank you for understanding my need to not work on Saturdays, even though it threw you behind schedule. It was super important to me!

Areas Of Satisfaction

Areas Of Satisfaction - Thank you for the mail box! That was going above and beyond for sure! And for reimbursement of the food that was lost, even though it was not expected.

Recognized Excellence

Recognized Excellence - Zack, for answering so many questions and helping with my little changes and "emergencies". The rest of the team was amazing also and very respectful of my space and my time.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - We needed the work to be completed by a specific date and they more than accommodated that. The subcontractors are not only good, they are reliable and trustworthy.

Current Referrals

Current Referrals - Not at this time

Recognized Excellence

Recognized Excellence - Joanna, Zach, Matt, and John all exhibit an attitude of caring and respect, not only for the work but also for the customer.

Additional Comments

Additional Comments - They are the only contractor we would use for any home improvement project.

Paragon Construction Company is wonderful. I would say that they are the best contractor experience that I have ever had. They were on top of everything, responsive, did exactly what they said they would. It was perfect.

Areas Of Satisfaction

Areas Of Satisfaction - Paragon Construction Company really met all of my expectations. They were clean upfront on the cost so that I knew going into it. That price never changed. I did make a few changes and was able to discuss it with them to make addendums. The day before work started, they came out to do a walk through and showed me where everything would be and the measurements. The crews working were fantastic. They checked in on my about stuff. It was just a really great experience over all.

Current Referrals

Current Referrals - I have had a few neighbors come by, and I gave them a flyer for Paragon Construction Company.

Recognized Excellence

Recognized Excellence - The whole team at Paragon Construction Company did a fantastic job both days. Scott was excellent. Kevin did a good job as well.

Additional Comments

Additional Comments - I would wholeheartedly recommend Paragon Construction Company to anyone who needs help.

Follow Up

Follow Up - Scott was very helpful and thorough in answering all of our questions and presenting options.

Project Manager Professionalism

Project Manager Professionalism - Joanna was kind, respectful, patient and professional with all of our concerns and questions. She was wonderful to work with.

Communication

Communication - I received daily updates during the project

Areas Of Satisfaction

Areas Of Satisfaction - The detail of the planning and the schedule was great. everyone was so nice too