Areas Of Satisfaction - The quality of the window is excellent.
Areas Of Satisfaction - They did an excellent job. I was more than happy, and over-satisfied. They did a great job.
Additional Comments - They were professional and did an excellent job.
Areas Of Satisfaction - I was pleasantly surprised that they had planned their work so well. After removal of the old door and the prep work by their 1st two workers on site, two additional workers arrived to handle carpentry required for some wood rot repair and then actual installation of the door unit. They kept the work site clean and organized and worked in a safe and professional manner.
I would recommend them to anoyone. The product is great, and eeryone I worked with was great as well.
Areas Of Satisfaction - The guys who did the painting did a wonderful job. They did a great job.
Additional Comments - I will be calling them for another door.
Areas Of Satisfaction - The install, from clean up to the painters they were seamless!
Recognized Excellence - The installation crew was very good!
Areas Of Satisfaction - workers were great, clean and courteous
Areas Of Satisfaction - Every aspect of the window installation was perfect. The windows look great and they're so easy to open and close. And no more dirty windows - our new windows are so easy to clean.
my third project with NGRW. first was a max-craft front door, then phase1 of Marvin Infinity window replacement of 12 windows, and this year, another 13 windows. Will need a phase3 to complete home, but at least now, no more rotted sills, and less overall maintenance with need to repaint every few years. Promotional packages for payments are great. Company has been a pleasure to work with.
This was the second company I explored to replace a single front door with a double. As soon as we walked into the sales office, I knew we found our place. There was no hesitation about if this could be done. These are the experts you’re looking for to do your next project.
Sales Knowledge - We went from a single door to double front doors. As soon as we spoke with the sales person he was confident this was an option for us and we just had to choose what we wanted to install.
Professional & Organized - What they said would happen, happened.
Value - Our expense was right in the range that we estimated the cost would be for our doors.
Areas Of Satisfaction - Timely, professional, communicated proactively on issues and schedules. Everyone that I interacted with were kind, knowledgeable and very helpful.
Areas Of Satisfaction - Great communication in general, friendly installers
I highly recommended North Georgia window they did a great job from start to finish . Junior poole and his installation crew where top notch .
They did a fantastic job and stayed to make sure everything worked just as it should.
They did a great job.
Areas Of Satisfaction - I was really impressed with their knowledge of the windows and what would and would not work for our house.
Areas Of Satisfaction - Great Team Overall!
Additional Comments - They did a fantastic job and were very nice people. I will definitely use them again if needed.
Areas Of Satisfaction - In all dealings with North Georgia Replacement Windows, they have met or exceeded our expectations from the sales department, to installation, to the billing department.
Recognized Excellence - I would like to recognize Kevin, the salesperson, he is phenomenal. He responds to text even on weekends. Kent is head of the installation crew. He is very responsive and knowledgeable. The installer is really the main reason that we have come back, it'll be 4 times now.
Additional Comments - While North Georgia Replacement Windows product is not the cheapest, the overall value that I have received has been phenomenal. Other contractors who have looked at my windows and doors have raved about the quality.
Areas Of Satisfaction - Overall they did a good job. They were very timely and clean.
Recognized Excellence - Sean did a good job and was very responsive. Any issues we had, Sean was there to help.
All around great job!
From our initial contact to request a quote through the installation of our windows, everyone we had contact with was personable, knowledgeable and professional. The finished project exceeded our expectations and we have highly recommended North Georgia Replacement Windows to our neighbors and friends. We definitely plan to use them again as we replace other windows.
Areas Of Satisfaction - customer service excellent, product wonderful
Additional Comments - Second time I've used N. Ga Replacement Windows. I have been very pleased with the quality of the windows and workmanship on both occasions.
Kind reps, kind service , great installation. Excellent quality product.
Recognized Excellence - Everyone went above and beyond.
Top notch all the way. Extremely happy with the quality and beauty of the window and door we purchased as well as the service from start to finish. Recommend highly!
Areas Of Satisfaction - Top notch all the way. Extremely happy with the quality of the window and door as well as the service from start to finish. Will definitely recommend.
Areas Of Satisfaction - North Georgia Replacement Windows met/exceeded my expectations in the quality of workmanship and ease of ordering.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of North Georgia Replacement Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys