Areas Of Satisfaction - Everyone was very professional that I worked with.
Absolutely the best experience! All workers were skillful in their areas and did an amazing job installing and cleaning up afterwards.
Areas Of Satisfaction - On time and all work was perfect
Areas For Improvement - None, NGRW were great from beginning to end
Areas Of Satisfaction - Quality of windows, professionalism in sales and installation, communication; overall experience was perfect
Value - I received a fair value for my money, despite prices going up on everything.
Areas For Improvement - They didn't fall short in any area. I have used you twice for windows.
Areas Of Satisfaction - I was most satisfied with the depth of knowledge, communication, and their patience. They answered a million questions that I had. They were very professional and had the ability to say focused on the work and get it done.
The service we received was so professional, from helping us achieve what we wanted to the installation. They showed us how to lock the doors, but we had a little complication, and they came right out and educated and demonstrated how to lock the doors again. They were so responsive.
Recognized Excellence - I would like to recognize Fred Boyd for his exceptional service! He really listened to us. This was a remodel project, and he went above and beyond to achieve what we wanted.
Areas Of Satisfaction - They met all of my expectations.
Areas Of Satisfaction - They were very professional.
Additional Comments - It was an excellent job done.
Areas Of Satisfaction - I was most satisfied with their professionalism.
Recognized Excellence - The workers were awesome. I would recognize them.
Areas For Improvement - There were no areas that fell short of my expectations; they were pretty great!
Areas Of Satisfaction - They met my expectations with their customer service, attentiveness, knowledge of the product, responsiveness, and the variety of options that were available.
They are an excellent company! They were very professional from the very first visit. They came to my home, were very professional, and were on time. They did not try to oversell. They are excellent!
Areas For Improvement - They did not fall short of any of my expectations.
Areas Of Satisfaction - They met all of my expectations.
Areas Of Satisfaction - Expert work on replacing a 30 + year old door was required. The new door looks great.
Areas Of Satisfaction - Completed timely and with no problems.
Areas For Improvement - They didn't fall short of my expectations anywhere.
Areas Of Satisfaction - It was done quickly and orderly.
Very professional, polite. The installation crew were excellent
Construction Quality - Very pleased with the windows
Areas Of Satisfaction - Everything was professional and well organized.
Areas Of Satisfaction - Everything!
They did a great job with our windows and we are happy with the results.
Areas Of Satisfaction - Follow up with replacement doors was great!
Fiberglass windows are superior to all other options.
Areas For Improvement - Exceeded expectations
They have excellent communication and responsiveness to concerns.
Areas Of Satisfaction - They exceeded my expectations with communication.
Recognized Excellence - I'd like to recognize Jon Biggerstaff. He was very responsive.
Areas For Improvement - North Georgia Replacement Windows did not fall short of my expectations.
Recognized Excellence - I would like to recognize my sales guy, Kevin, for his exceptional service.
Door system is very expensive but it looks and feels great. Lead time for door is very long. Once door was shipped installation went smoothly. Hoping it will last for a very long time.
They are great people, and the windows are quality windows.
North Georgia Replacement Windows did a fantastic job all the way through the process.
Areas For Improvement - North Georgia Replacement Windows did not fall short of my expectations.
Recognized Excellence - The salesperson, Denver Clark, is fantastic. John, everyone who took part, and the installation crew did a fantastic job. So did the guy who came back to finalize things. It was really well done throughout the entire process. Even the staff's communication and everything was done in a standard you don't see nowadays. They were excellent in every part of the process.
Additional Comments - We were very happy with North Georgia Replacement Windows.