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Normandy Remodeling was totally professional and we are so happy.
We absolutely love our new kitchen and family room! Chris Ebert designed a wonderful area which is modern, yet blends well with the more traditional style of our house. We appreciated his patient, reassuring guidance as we went through the design phase of the project. During the construction we were very pleased with Bruce Pettingill's consistent attention to detail and communication. We couldn't have asked for a better superintendent for our job! Working with Normandy gave us confidence that our remodel would be of the highest quality and that we would have a beautiful kitchen living space at the end of the project.
I would recommend Normandy, but at the same time, give a friend some tips on things to be aware of about the Normandy process.
My Normandy designer clearly listened to my likes, dislikes, and vision for my kitchen. He designed the kitchen that was in my head and revived my 1950s ranch. My project supervisor was easy to work with and committed to making sure I was happy with all the work. I love the end result and wouldn't change a thing.
The whole process was well organized, The design-build process went very smooth. We are very happy with how it turned out.
They were off the charts good.
This is the manner in which contractors should comport themselves. Very pleased with Normandy from start to finish.
This was our third project with the team at Normandy. We trust Normandy to give excellent design guidance and professional high quality project follow thorough on construction. They work effectively with owners. We highly recommend Normandy remodeling.
Normandy went above and beyond every step of the way to ensure I was happy and my ideas and wishes were accomplished. If I could rate them higher I would. My Bathroom is perfect
Kathryn was a pleasure to work with and very knowledgeable. She was a great resource to us all throughout the process from initial design to final construction. Our kitchen was transformed. We love it and our guests and family enjoy it too.
I chose Normandy because I needed a company to walk me through the process and handle all the day to day necessities. Remodeling is a huge undertaking and I needed experts and that is what I received. Not only did I receive expert services, but I received kind and timely customer service. I would recommend Normandy happily and with confidence. Jennifer and Mike made the experience pleasurable. Thank you.
The team at Normandy Remodeling, especially the designer Jennifer, walked us through a large project and gave us a fabulous home, and we can't thank them enough!
This was our second project with Normandy, the first went so fantastically, that we didn't even bother getting another quote. We are extremely disappointed this time around and will be looking some where else for our next project.
Love the guest bathroom! The design by Chris Ebert was unique and lovely. I now have a shower twice the size! It was a pleasure to work with Eric Rieman again. He was always positive, resourceful and extremely responsive to all my questions and requests. He truly is a SUPERintendent!
We had a wonderful experience from start to finish working with Normandy. We had our kitchen and master bath remodeled along with a few other side projects. We are completely satisfied with the entire experience and finished product. We have recommended this company, our designer Liz R. and super Rick R., numerous times already.
They are amazing to work with and I wouldn't hesitate to work with them again.
Already posted a review on Google that you have on website "Lisle Kitchen Remodeling - Linda R."
We were so impressed with Laura in that she made the process super easy. She is incredibly creative and personable. Daryl is very organized and incredibly knowledgeable. He went above and beyond to complete our project. Normandy has exceeded all of our expectations and we have had a wonderful experience with using this company. We highly recommend them to anyone.
Everything went smoothly, except some of the verbal conversation or changes agreed upon did not reflect in the blueprint . Good thing I was at home to also oversee the job with the help of the superintendent Eric, the whole project went well. I am very miticulous in the details of my home, esp if I am paying huge amount such as this project.
From start to finish the entire project was done to the highest standards. I have recommended Normandy Remodeling, Ken Garrison, and Kathryn O'Donovan to other families, friends, and neighbors. They have become good friends because they are just really great people. They hire the best contractors for all electrical, carpentry, etc. and we will use them again in the future as often as we have building projects.
Working on our master bath addition was the breeziest project we've ever done. Normandy was easy to work with and took the pain out of a major house project with a dual working couple with kids. They made it as seamless as possible, going above and beyond when we ran into minor hiccups. Ken Garrison was our general contractor, and he is an absolute gem. He worked well with Bill Peterson, our designer, who was also great to work with. The subcontractors were all courteous, professional and produced quality work. I would highly recommend Normandy and plan to do any other projects with them.
Normandy did a fantastic job on our 3rd floor and we couldnt be any happier! Normandy will definitely be at the top of our list for future projects!
Great to work with ....
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Normandy Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys