They were promptly responsive to every inquiry/communication from us.
The process was long but they kept me in the loop on everything I don’t think there was anything anyone could do about that so its done now and I love my kitchen
The designer (Amanda) and the original Superintendent (Pete) were fabulous. When Pete had to leave due to medical reasons, the new Superintendent (Larry) did not provide us the confidence that the project would be timely done. We understand that things can happen that may delay things, but clients are looking for reassurance that the Superintendent will get it done. That's what Pete would do - when asked he'd say "I've got it handled." Whereas, when we asked Larry about the next steps or how to resolve an issue, Larry would grimace and say something to the effect of "I don't know" or "this could delay things" or "I'm not sure how this is going to work out." Ultimately, it worked out fine, but we could have avoided a lot of worrying by Larry simply stating "I've got this handled."
We would definitely recommend Normandy. Shawn our project manager and Maury our designer are true professionals. They were great at communicating, working with us, helping us come up with a vision and executing it. Thank you!
Our project was influenced by the Covid pandemic. As a result, there were significant delays which we understood. But Normandy’s business plan of using outside contractors rather than in-house personnel resulted in days and days of no workers in our home, thereby delaying the project even further.
We are so happy with our home addition/renovation project that Normandy completed. They ensured the project ran smoothly, daily communication and high quality work. We would highly recommend them to anyone!
Normandy made the somewhat unpleasant job of remodeling reasonable. It took 10 weeks, but everyone was friendly, courteous, and tried to keep the mess to a minimum. Liz Reifschneider took the time to listen to our design tastes and was willing to revisit choices to get it just right. Pete Juska, project manager, communicated progress on a daily basis, which was very helpful. He also made sure things were completed with the highest standards. We love our 2 new bathrooms!
We knew we were paying a premium for Normandy, but it was worth every penny. For two working parents with children and busy schedules and a kitchen out of commission for several months, it was imperative that we had clear, responsive communication and that the process go smooth as possible. Normandy delivered on service and quality of products/construction. We are immensely happy with our new kitchen and living space. Thank you, Normandy!
I am extremely pleased with the overall experience and outcome. I felt I was guided along the way and in constant communication with them. I absolutely love my beautiful new bathroom!
The thing I was disappointed the most was with the scope of the project; the painting was not included.
Bill and Pete at Normandy Remodeling made the process seamless and fun through the chaos. I would gladly use them again and recommend to all.
Thank you for doing such a fantastic job on our siding project. We are so beyond happy with how everything turned out. Thank you, Vince and Chris, for being on top of it, for listening to us, for problem solving, and for being so pleasant to work with. You guys are pricey, but your customer service and product quality is absolutely top notch. Happy holidays!
Our experience with Normandy staff and subcontractors made the 4-month project seemingly finish more quickly.
This was our second project with Normandy and the fourth with a contractor. Normandy is the best contractor that we have experienced but this project was slightly less satisfying than the first.
Professional and friendly, always trying to make the customer happy.
We really enjoyed working with the team at Normandy. It was especially challenging during Covid but everyone was very professional and guided us through the process.
Our experience with Normandy was outstanding from our first meeting through the project completion. Ashley did a great job implementing our vision in her design and Pete was a wonderful project manager. We especially liked their strong communication and the quality of the work was just what we hoped for!
I would recommend Normandy Remodeling to our friends.
The real value I find in Normandy is their ability to redesign the space. Great eye for design, great selection of products.
I am likely to recommend Normandy Remodeling because they were great to work with.
We couldn’t be more thrilled with our final result!
From design, to construction to completion of our project, we were impressed by the responsiveness of the Normandy Team. They were professional, courteous and knowledgeable. We would definitely use Normandy again.
Everyone was very pleasant and professional. All questions were answered and taken care of . Really enjoyed the daily email updates. We will definately recommend Normandy to any one. We have had many compliments on our porch project. Very pleased how it turned out. thank you.
Our experience was great. Our project was delayed by Covid 19, but Mike and Jennifer picked up the ball to get things going at the right time, working with us on establishing a new timeframe. They are a great team to work with and we are very pleased with the results of their efforts. We can count on quality workmanship.
Yes. I recommend Normandy to my friends and known people.