I am very happy with my brand new kitchen. Bryan, our designer listened to our wants up front and came up with 3 different option designs. We discussed what we liked and didnt like and he came up with a revised plan that we loved. He actually listened to what we were saying and the design reflected that in the end. I love the design and all of his recommendations. Love my new kitchen.
It was an expensive project but we love it and are not sorry we went with Normandy We really thought about using someone else but after meting with Bryan we changed our minds a I think that says a lot about what we committed too
Cost is usually on the high side compared to other remodeling companies. Also, Normandy should consider including finish painting in their scope of work services because clients want a complete turnkey project from start to finish especially with the high cost.
Liz was an excellent guide and understood the look and feel that we were trying to achieve.
The team was efficient, great at communicating and very responsive.
We had a material issue that delayed our schedule and added challenges to living in our home. No quality issues with final product, but the delay was frustrating.
Attention to detail, timely and detailed responses. Very personable staff.
High quality work. Very communicative. Caring.
I already posted a google review
The whole process was well thought out and executed
The attention to detail is not what we would expect. The wrong trim was added to replaced windows and sliding door twice. In trying to match the existing trim, the wrong profile was used the first time, and the wrong size was added the second time. We are living with the trim not being an exact match to the rest of the house. The striker for our sliding screen door was not put in the right position. It was moved again to another incorrect position. We cannot fully close our screen door, and we now have holes in our new sliding door frame. Given the level of experience Normandy has and the price we paid, we would have thought this would have been straightforward and functional before completion.
Design and construction was excellent.
From the very start of the project when we were just reviewing layout options all the way through completion of the punch list, Normandy was very responsive and professional. I loved how Kathryn stayed engaged through the whole project. I thought the workmanship was great. We love our new kitchen.
We would absolutely recommend working with Normandy. We had the pleasure to work with Liz and Mike. They were both so professional and knowledgeable in their areas that it made this process very easy and stress-free.
I love the concept of "one stop shopping" and the construction part of the project went very well. But I can't, in good conscience, recommend Normandy on the chance that someone would be assigned the same designer we had.
The subject isn't likely to come up. I don't have many friends in the area who are likely to do any remodeling.
This project had been a big dream for a long time for our family & entrusting that dream to Normandy was one of the best decisions we could have made. Vince, Chris and the team of trades made the process feel easy, enjoyable and the end product is beyond what we could have ever dreamed. We have seen neighbors go through projects with contractors that have taken months beyond the planned timeline and problems persisted - with Normandy they had every detail handled and the project timeline was accurate (if not early). We are so grateful to the team!
Normandy was recommended to me and I will 1000% return the favor.
We liked the help to organize our thoughts, the quality of the products, and most importantly, that they listened to our concerns and were flexible.
Overall, we had a wonderful experience with Normandy. We had a multi-room, multi-step project that was well coordinated and designed and we absolutely loved our super.
The porch looks nice. For now. But God! It was a nightmare. For a loooong time.
From day one, everyone at Normandy was so professional and wonderful to work with.
Bill was helpful throughout the process -- I could call him with any question about design and he would assist me and make helpful suggestions. Bruce was very responsive to every question. Thank you both! I love my "new" home!
While home remodeling is always stressful due to the disruption of a normal routine, the Normandy process minimized stress as much as reasonably possible.
The design services were solid but where Normandy really shone was how responsive the team was, the good communication, and completing the project right on schedule!