Next Stage Design + Build
Customer feedback report for

Next Stage Design + Build

335 Reviews

Next Stage Design + Build

Next Stage is a full-service residential remodeling company serving quality-oriented clients in Santa Clara County. We cover the spectrum from exterior and interior trim repairs, drywall, doors, windows, basic electrical and plumbing work, to complete remodels of closets, kitchens, baths, laundry's to decks, porches, and garages. Our in-house design capabilites, project management, and lead carpenter model enable us to completely design, manage, and build your projects from start to finish. We're a licensed insured general contractor and work with several highly skilled specialty subcontractors so we can be a one-stop solution for a wide range of repair and remodeling needs. Show more

Next Stage is a full-service residential remodeling company serving quality-oriented clients in Santa Clara County. We cover the spectrum from exterior and interior trim repairs, drywall, doors, windows, basic electrical and plumbing work, to complete remodels of closets, kitchens, baths, laundry's to decks, porches, and garages. Our in-house design capabilites, project management, and lead carpenter model enable us to completely design, manage, and build your projects from start to finish. We're a licensed insured general contractor and work with several highly skilled specialty subcontractors so we can be a one-stop solution for a wide range of repair and remodeling needs.

Jim Kabel, owner of Next Stage, was inspired to start his business based on personal experience. His frustration with the lack of professional interest in smaller projects at his own home drove him to retire from high tech and open a residential remodeling buisness. Jim spent 25 years at HP and Agilent in sales, marketing, and field service management and wanted to bring the same level of responsiveness and client care to home improvement here. Many homeowners are tired of searching for a professional remodeler who will take on all sizes of projects from small repairs to kitchen and bath remodels. And Next Stage has the right model to do this with a high level of guaranteed quality.

Next Stage is very process-oriented. From design consultation to documentation through project planning, scheduling, and management, we follow steps that enable us to exceed our clients expectations. We schedule on-time appointments and provide free consultations with a dedicated team of remodeling sales consultants. To enable us to perform a wide range of projects for our clients, we hire security-cleared, experienced craftsmen with a broad variety of experience in residential remodeling and repairs. We only use high quality, licensed and insured subcontractors and suppliers with a strong track record of customer service. We also back our work with a 2/5/10-year warranty.

We're very proud of the client satisfaction levels that we achieved. We've earned Diamond Certification in three categories for fifteen consecutive years and we are highly rated on Houzz with numerous positive reviews and winning Design and Service Awards from Houzz. We've also been recognized as one of the Top 500 U.S. Remodelers in Qualified Remodeler Magazine in 2007 through 2019. Also, in the last nine years, over 40 of our projects have won META Awards from the Silicon Valley Chapter of the National Association of the Remodeling Industry (NARI) with two winning regional and National Contractor of the Year Recognition. And perhaps the best measure of our performance is that over 50% of our business comes from referrals and repeat clients.
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Types of work

Bathroom remodeling 166
Kitchen remodeling 146
Additions 25
Flooring 18
Doors 16
Window & door replacement 15
Siding 13
Carpentry 11
Chimneys & fireplaces 10
Design build remodel 9
Exterior remodel 9
Deck building & maintenance 8
Drywall 7
Garage 7
Windows 6
Electricians 4
Interior painting 4
Bedroom remodel 4
Home remodeling 4
Cabinets - custom 4
Gutter installation 3
Exterior painting 3
Living room remodel 3
Exterior upgrades 3
Lighting retrofit 3
Laundry 3
Master bathroom 2
Closet & garage organizers 2
Renovations 2
Exterior trim 2
Outdoor kitchens & living spaces 2
Kitchen & bathroom remodeling 2
Appliance upgrades 1
Mudroom 1
Concrete - driveways, sidewalks & patios 1
Masonry - brick & stone 1
Countertops & stone - custom 1
Trim 1
Alterations 1
Skylight 1
Exterior construction & repair 1
Basement remodeling 1
Patio 1
Structural repairs & reinforcement 1
General repairs 1
Commercial construction 1
Built-ins 1
Stucco 1
Apartment 1
Laundry rooms 1
Plumbers 1
Rot damage repair 1
Dining room 1
Insulation 1
Handyman services 1
Replacement roof 1
Roofers 1
Tile installation 1
Faucets & fixtures 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2008
Guildmember since 2008
GuildQuality Master Award Winner
Guildmaster Award Winner 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2018, 2019, 2020
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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We’re taking the following precautions for our customers:

At Next Stage Design, we take the health and safety of our team and clients seriously. As we are fully committed to our clients and their projects, it is important for us to find a way to serve our clients while creating a safe environment. We believe communication is key, and that is exactly what our team has been doing. During this unprecedented time, our team has diligently worked together to create a plan to assure you that we are taking all the steps we can to protect both you and our team.

Here are a few changes that we have implemented:

Consultations – Our Project Developers are now offering virtual consultations via Zoom and Face Time. This way, our Project Developers can tour your home to discuss your project while practicing social distancing.

Design– Once we begin design with you, we practice safe social distancing procedures followed by the real estate industry to visit your home, measure, and take detailed photographs. Our designers are using Zoom to discuss design plans in detail and to share photographs, plan sets, 3-D renderings, and product selections with our clients. Some of our vendors are even shipping material samples right to your doorstep.

Contract Agreement – Our team continues to provide detailed contracts that we review together and agree to before beginning your project. Through Zoom and Adobe sign, our Project Developers can walk you through the entire contract process virtually.

Build – In order to maintain job-site cleanliness and safety, we have trained our production team as well as our sub-contractors and vendors on maintaining strict protocols, which include:
- Staff must report their temperature every morning. Staff may be required to provide a COVID-19 test showing a negative result if they feel sick.
- Staff will not carpool with others unless they live in the same household.
- A confined work area is to be created – this includes the use of plastic dust walls and zippered dust doors. Air filters will be taped over any air vents in the work area and Build Clean air scrubbers will be used.
- Workers will wear shoe coverings on job sites and will be required to frequently wash their hands with soap and water, use hand disinfectant, and wear latex gloves. Each person will have a mask to wear if the client
requests they do so. No-touch waste bins will be provided.
- Portable toilets will be provided on all job sites where feasible to ensure a separate bathroom for the homeowners and worker. Portable toilets will be cleaned and locked at the end of each day.
- Groups must be 6 people or less and remain the recommended 6 feet apart.
- Workers will regularly clean and disinfect tools, equipment, and frequently touched surfaces throughout the day.
- Next Stage Project Managers are the designated Site Safety Representatives for each of their active job site to ensure COVID-19 safety practices are being followed.

As the situation is fluid and continues to evolve, it is our top priority to keep up with the latest practices and protocols to create a safe environment for our team, our sub-contractors and vendors, and our clients. We thank you for your patience as we navigate the changing times and wish you and your families well.

On behalf of the Next Stage Team,

Jim Kabel, Owner/President


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Professional & Organized
Next Stage Design + Build was professional and organized.
98%
Expertise
Next Stage Design + Build had the necessary expertise to manage my project.
97%
Budget
Next Stage Design + Build stayed within our agreed upon budget.
95%
Construction Quality
I am satisfied with the quality of materials and workmanship.
98%
Problem Resolution
Next Stage Design + Build effectively addressed and resolved problems.
96%
Clean & Safe
The job site is kept clean and safe.
97%
Value
I received a fair value for my money.
95%
Employees Professionalism
The employees of Next Stage Design + Build are professional and courteous.
99%
Subcontractors Professionalism
The subcontractors of Next Stage Design + Build are professional and courteous.
96%
Likely To Recommend
I am likely to recommend Next Stage Design + Build to a friend.
95%
Project Designer Knowledge
[PROJECT DESIGNER] was knowledgeable and helpful regarding my project.
99%

What does this data mean?
All project locations are approximate
4.8
171 of 178 would recommend
160
11
3
4
0
No rating
157
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Next Stage Design + Build using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Next Stage Design + Build

2157 O'Toole Ave #70,
San Jose, CA
www.nextstagedesign.com (408) 323-5300