The workers were professionals & the work great.
Poor communication. Didn’t come close to the time line.
it was an easy installation
Love the work but I’m still waiting on a door part and new shower head
Yes I would recommend NEWPRO for a bath remodel
Knowedge of products.
Like the quality of NewPro products and they've always have been good to work with. Have used them for several home improvement projects.
The work itself, as far installation of doors, was good; I was surprised when they left, the site could have been cleaned up better.
Initially, I would have selected 'very likely.' The modification and shower installation was very professional with very friendly workers. The shower initially was very acceptable. However, after a few days we noticed a discoloration in the shower caddy, and the white caulking throughout the shower was becoming a yellowish-brown. The new shower was grey, so I am confused as to why a grey caulking was not utilized. We did call your company and the representative was very courteous and responsive to our complaint; we are now waiting for the rectification of this problem (it has been less than a week as the new caddy has to be ordered).
I cannot recommend a company that still owes me $391.00. The representative said he would mail the check too me. I have mail app. from the post office so I know what is coming in the mail. No one took any of my mail. So that means this company is not honest with owing money to customers. Not good for business. Do not go with any company that lies about sending money that they owe you.
I have had 3 different projects done with NewPro, and every one was done to perfection!!
They were prompt, and kept me informed all through the projects, and the quality of materials, and workmanship, were great!!
Quality windows
In two experiences with NewPro, the installation experience did not match the cost of the remodel. My current experience is that the install was flawed, causing the bathroom floor to flood.
The quality of the product is great
Very professional, quality product, fine workmanship.
Work was completed in a timely manner. Installer was diligent and competent
I love when the agent came to present us with the materials. He was a very nice person and gave us the information we needed.
Quality products, quality installation.
I am extremely happy with the windows and installation and recommend Newpro to family and friends!
I couldn't be happier with them in every way.
They did their job, but the only thing that I was not pleased with was the lack of help from the elderly. They should have been more helpful in putting the blinds back up. I had to have someone help put the blinds back. They said they could take them down, but they could not put them back up. If you guys are remodeling bathrooms, a shade should not be something difficult to do to help the seniors.
I have called NEWPRO several times asking for the salesman to call me back because I didn't get what I thought I was getting as far as the material. He never contacted me. On the basis of that, the shower is sort of what they projected/explained to us, but the deficiency is what I wanted questioned. Nobody has called me back to talk about it.
They were professional, thorough, and did an excellent job.
The cost was too much
I already recommended NEWPRO to a friend