NEWPRO

Since 1945, when Anthony Cogliani started a small window treatment business in a Medford, MA storefront, NEWPRO has been a family owned company. Over the years NEWPRO has expanded their family to include dedicated employees, supply partners and thousands of New England homeowners. Show more

Since 1945, when Anthony Cogliani started a small window treatment business in a Medford, MA storefront, NEWPRO has been a family owned company. Over the years NEWPRO has expanded their family to include dedicated employees, supply partners and thousands of New England homeowners.

Today and three generations later, the Cogliani family continues to maintain a reputation for superior quality products and exemplary customer service. With one of the top performing energy efficient windows in the country, custom made in NEWPRO's own MA factory, the NEWPRO family has pioneered the industry with innovative engineering and design. NEWPRO is a company that homeowners can count on to deliver top performance when investing in home improvement projects.

NEWPRO offers energy saving home improvements including made in New England for New England replacement windows, doors, insulated superlong panel siding and roofing.... plus Bathwraps tub & shower liners and replacements and walk-in bathtubs.

Thanks for considering NEWPRO! See the difference for yourself. We hope you will soon become part of our family!
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Types of work

Siding 8188
Roofers 8071
Window & door replacement 8071
Aging in place 5524
Bathroom remodeling 2694
Windows 2507
Home replacement 304
Home remodeling 265
Kitchen remodeling 265
Exterior painting 117
Gutter installation 69
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2020
Guildmember since 2020
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Full-time employee
Wrentham, MA
Carpentry and Door Window installation {{skill.name}}, 
Updated: Jan 14, 2020
Full-time employee
Carpenter and Minor plumbing {{skill.name}}, 
Updated: Jan 14, 2020
Part-time employee
Wrentham, MA
Customer Service Sales Marketing {{skill.name}}, 
Updated: Jan 14, 2020
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Likely To Recommend
I am likely to recommend NEWPRO to a friend.
88%
Communication
NEWPRO communicated with me effectively.
87%
Schedule
NEWPRO adhered to our agreed upon schedule.
90%
Professional & Organized
NEWPRO was professional and organized.
92%
Construction Quality
I am satisfied with the quality of materials and workmanship.
92%
Clean & Safe
The job site is kept clean and safe.
96%
Installation Crew
The NEWPRO installation crew was organized and professional.
94%
Product Specialist Knowledge
The Product Specialist was knowledgeable and helpful.
95%

What does this data mean?
All project locations are approximate
4.5
2811 of 3216 would recommend
2352
459
157
80
168
How are reviews verified?
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Response
NEWPRO   Hello! We love hearing that you had a 5 star experience with the NEWPRO team! We will be sure to share your feedback with them. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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Response
NEWPRO   Hi Jean! It is great to hear that the NEWPRO team worked with you to create an affordable home improvement solution for your condo. We hope that you will keep us in mind for future projects and want you to know that you are now our homeowner for life. We will always be here to offer you decades of experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have about your project. Thank you and welcome to the NEWPRO family!
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Response
NEWPRO   Hi Andrew. We are disappointed to receive your one star rating. Our apologies for not leaving you with an experience nothing less than 5 stars. We can assure you that this is not a typical experience and are sorry to hear that we have let you down. NEWPRO has been serving New England homeowners for 75 years with over 250,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. One of our sales managers has left a voicemail for you to address your concerns and we are grateful for your business. Thank you and have a nice day.
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Response
NEWPRO   Hi Phillis. Thank you for having NEWPRO out to your home. NEWPRO may present a higher price than other contractors, however, we offer a dedicated customer service team, amazing warranty, and our many financing options. We don’t, and will never stop at the installation of your home improvement project. We understand pricing is always a major concern when choosing a company for your home improvement, and we do our best to meet your expectations. You become a NEWPRO homeowner for life, and that means we offer you decades of experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have. Our Installation Manager has been in contact with you to discuss materials left at your house. We apologize for the miscommunication. Thank you for being a part of the NEWPRO family and have a great day!
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Response
NEWPRO   Hi Janet! It is great to hear that members of the NEWPRO team were professional during your home improvement experience. We will be sure to share your feedback with them. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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Response
NEWPRO   Hi James! Thank you so much for this praise! We love hearing that you had a 5 star experience with our team from start to finish. Our installation team is trained to provide homeowners with quality products and services, as well as keep them informed and answer any questions during the process. We hope you enjoy your new shower for many years to come and will be sure to share your feedback with the team. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you for recommending us and welcome to the NEWPRO family!
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Response
NEWPRO   Hello! NEWPRO may present a higher price than other contractors, however, we offer a dedicated customer service team, amazing warranty and our many financing options. We don’t, and will never stop at the installation of your project. We understand pricing is always a major concern when choosing a company for your home improvement, and we do our best to meet your expectations. You become a NEWPRO homeowner for life, and that means we offer you decades experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have. We hope you enjoy your home improvement project for many years to come. If you have additional questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day.
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Response
NEWPRO   Hi Kate! We love hearing that you had a 5 star NEWPRO experience! We will be sure to share your feedback with the team. If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a great day!
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Response
NEWPRO   Hi Christian. We are unhappy to hear that you had a negative experience with us, as this is definitely not a typical experience. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. The Installation Manager has been in contact with you to discuss your experience in more detail. We are grateful for your business. Thank you and have a nice day.
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