Quality sales people.

Kind of Pricey.

On time, allowed us to take photos of the process and cleaned up after themselves.

Professional, experienced, work performed around your schedule

NEWPRO came to install a shower. It took them four times to finish the shower. The remnants of the old shower fell downstairs and made a mess. No one cleaned it up until it was pointed out to them. They did not remove the plumber's waste in the cellar. NEWPRO had to put in a new showerhead. They messed up the seat in the bathroom. The seat did not fit or work. Another guy came to fix it. Overall, I am not too happy with NEWPRO.

They were pleasant to deal with, and the staff was knowledgeable.

They were so good at what they did made sure my house was covered my floors while working so polite couldn't ask for any one better

Listed below; we need a whole new shower.

Not delivering what we ordered or in the timeframe promised.

Good products and workmanship.

Our new floor was installed back in October 2024 and was installed incorrectly.

They were excellent and right on time. I was very happy with it.

The workers were professionals & the work great.

Poor communication. Didn’t come close to the time line.

it was an easy installation

Love the work but I’m still waiting on a door part and new shower head

Yes I would recommend NEWPRO for a bath remodel

Knowedge of products.

Like the quality of NewPro products and they've always have been good to work with. Have used them for several home improvement projects.

The work itself, as far installation of doors, was good; I was surprised when they left, the site could have been cleaned up better.

Initially, I would have selected 'very likely.' The modification and shower installation was very professional with very friendly workers. The shower initially was very acceptable. However, after a few days we noticed a discoloration in the shower caddy, and the white caulking throughout the shower was becoming a yellowish-brown. The new shower was grey, so I am confused as to why a grey caulking was not utilized. We did call your company and the representative was very courteous and responsive to our complaint; we are now waiting for the rectification of this problem (it has been less than a week as the new caddy has to be ordered).

I cannot recommend a company that still owes me $391.00. The representative said he would mail the check too me. I have mail app. from the post office so I know what is coming in the mail. No one took any of my mail. So that means this company is not honest with owing money to customers. Not good for business. Do not go with any company that lies about sending money that they owe you.

I have had 3 different projects done with NewPro, and every one was done to perfection!!
They were prompt, and kept me informed all through the projects, and the quality of materials, and workmanship, were great!!

Quality windows

In two experiences with NewPro, the installation experience did not match the cost of the remodel. My current experience is that the install was flawed, causing the bathroom floor to flood.