They said the bathtub would be slip resistent, but it isn't. It is not flat and slip resistent. At least I dont' think it is.
I think NewPro did a great job and I am really happy with the job they did. I thought they were a little overpriced but they did a good job.
The installation went well, but the finished product was not satisfactory.
So far, the quality is good.
The products came in 2 weeks late, installation date was cancelled the day of installation due to lack of labor, advised Newpro 2 weeks ago our shower is leaking and the quality of the doors is very poor and have not received a phone call back.
It was great!
Everyone that I have dealt with had been very nice and helpful.
The were very proficient, very courteous, and their time management was excellent. I was very happy with the work.
The installers for the bathroom fixtures were on time and reliable. Also, the product was beautiful.
They were very professional, very clean, and very precise. I was very pleased with the final product and the craftsmanship of the work. They made my home look very high quality.
Professional Job but delay in getting the job done.
I think they are very good. They treated me very, very well. They did the job and cleaned up after themselves. I was very satisfied.
They were very efficient and cleaned up the workspace great after the project was completed. The window looks amazing.
I am very satisfied with the product and installation. There was an issue with the plumber. The company worked quickly to rectify the problem.
The NEWPRO technicians that came out were very polite and clean. They left some stuff, but came back the next day to pick it up it. They were very good and patient with my eight-year granddaughter trying to help them.
They were very professional, on time, and they did everything we discussed. There were some contingents here and there, but they were very prompt to fix any issues. 5 stars to NEWPRO.
The quality is very good. The workers they send out are excellent. They are considerate of your space. They do the right thing. They clean up after themselves. They were here until 6:30 at night. They stayed until they were sure they were finished.
Very professional! They showed up when they said they would and did a beautiful job, on my bathroom!
We were totally satisfied.
Excellent service, prompt timing and calling. Everything was great. They did it all.
They were very professional during COVID-19. They had masks on and cleaned up after themselves. They left the place in good shape.
They just did not do a good job.
Had windows installed. Good quality product. They stand behind their work. If not satisfied, they will do what they need to fix any issues.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NEWPRO as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys