Window quality is good though you expect that when you pay a premium. Our first salesperson was "fired" after he came out to give us a quote, and a second salesman stepped in. On his initial quote, he forgot two upstairs bedroom windows and had to send us an amended estimate. There were 3 basement windows on the original estimate, but a month or so into the manufacturing process we were notified that those windows would have to be removed because Newpro could not manufacture the size needed. Not a great look from a company we thought was top line.

A plumbing problem caused the. job to be suspended. Multiple calls to get job finished

I think they have a very good product.

Amazing company, amazing workmanship, amazing reputation. The company that will be there if you have have a problem. They stand behind their product.

It took a while to get materials, it was 3 months before the time I contracted with them and getting everything together.

It was very efficient work. They paid attention to detail.

The work was very high quality, and I'm quite satisfied.

The whole project was great. The installer cleaned up well. Overall, they were great.

Absolutely!!

Great process from start to finish, we started by replacing the first half of our windows and couldn't schedule the second half quick enough

Yes I would recommend NewPro to a friend as I was satisfied with the product and the installation service

We were very pleased with all communications, the product is high quality, the installers were wonderful.

They were very reasonable, responsive, excellent.

NEWPRO was perfect. I had a little issue with the installers and the language barrier. It was hard to explain things or ask them questions, which was very dissatisfying.
They put the shampoo holder in the middle of the shower.
It is a gorgeous shower, beautiful work, but the shampoo holder is obstructing and displeasing.

I wouldn't hesitate to recommend Newpro to a friend.

We are so disappointed We had family visiting over the holidays and they were so excited to see our new bathroom. We showed it and showed what was not properly installed and truly, were sad to tell them how much we paid, how the "guarantee" to fix things was false, and how we did not want to show off a project we expected to be great.

During demo phase the adjacent wall was damaged causing a radiant heat sensor to break. When the installer called for a plumber to inspect I was told that a loose wire was reattached. The result was that the radiant heat system would not shut off. later we discovered that there were no wires attached, it was a capillary tube. We decided to have the system repaired by someone more knowedgeable which required an additional expense of $1400.00.

Things moved quickly which was good, but getting answers to questions and follow up wasn't as timely as I wanted.

We are very happy with the work performed and our house now looks great!

Highly recommended. Communication with customer service department can be better but quality of product and installation totally exceeded my expectations.

They were efficient, courteous and provided a good quality product.

The two guys that came were absolutely fantastic!

In general, I am happy with the quality of the windows and the installation team's professionalism.

Most certainly would recommend to anyone looking for professional work and quality!

Good products, great installers, decent pricing. However, their scheduling is challenging...of the 3 installation projects we had with NewPro, each one had a last minute cancellation of installation date...