Throughout the entire process every member exceded my expectations. I was thrilled with the end results and it was a pleasure to work with NEWPRO.
The service is excellent! Mathew was very professional. He's a perfectionist, and he just did a beautiful job!
They should have worn masks and given me an appointment.
The tradesmen were on time and courteous
great workers, on time, communicates well, the finished product was excellent
We are very satisfied with the work
I am happy
I have a young toddler and she's constantly swimming in the tub.
We love the overall product result.
I was not satisfied with some of the things that they did.
These are the best windows I ever saw!
They were pretty nice gentlemen.
I WILL HAVE TO WAIT A COUPLE OF MONTHS BEFORE I GIVE MY FINAL APRAISAL. I'M NOT SATISFIED WITH HOW SOME OF THE SHINGLES ARE RAISED. I WAS TOLD THAT IT SETTLE DOWN IN A COUPLE OF MONTHS AS THE WEATHER WARMS UP. WE WILL SEE SINCE THE COST WAS VERY HIGH.
I had an issue with how the job was left. They had to come back and fix things that were unfinished and broken.
They did a fantastic job!
They exceeded my expectaions and they were very thorough with the installation.
They were efficient, highly qualified, and knowledgeable.
They provided excellent service!
They were professional and did neat work. It was in the beginning of the Covid lockdown and I had a side entrance they could use to directly access the room. They were excellent
The service was great and everything was done as scheduled. The workers, Paul and Joe, were very professional.
We were very pleased with this company! They did everything as promised and were on time and very professional!
They did great work and it was completed fast.
The quality of the workmanship was excellent.
I am very happy with the service.
I was satisfied.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NEWPRO as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys