NEWPRO

Since 1945, when Anthony Cogliani started a small window treatment business in a Medford, MA storefront, NEWPRO has been a family owned company. Over the years NEWPRO has expanded their family to include dedicated employees, supply partners and thousands of New England homeowners. Show more

Since 1945, when Anthony Cogliani started a small window treatment business in a Medford, MA storefront, NEWPRO has been a family owned company. Over the years NEWPRO has expanded their family to include dedicated employees, supply partners and thousands of New England homeowners.

Today and three generations later, the Cogliani family continues to maintain a reputation for superior quality products and exemplary customer service. With one of the top performing energy efficient windows in the country, custom made in NEWPRO's own MA factory, the NEWPRO family has pioneered the industry with innovative engineering and design. NEWPRO is a company that homeowners can count on to deliver top performance when investing in home improvement projects.

NEWPRO offers energy saving home improvements including made in New England for New England replacement windows, doors, insulated superlong panel siding and roofing.... plus Bathwraps tub & shower liners and replacements and walk-in bathtubs.

Thanks for considering NEWPRO! See the difference for yourself. We hope you will soon become part of our family!
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Types of work

Siding 8189
Roofers 8072
Window & door replacement 8072
Aging in place 5524
Bathroom remodeling 2695
Windows 2508
Home replacement 304
Kitchen remodeling 265
Home remodeling 265
Exterior painting 117
Gutter installation 69
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2020
Guildmember since 2020
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Full-time employee
Wrentham, MA
Carpentry and Door Window installation {{skill.name}}, 
Updated: Jan 14, 2020
Full-time employee
Carpenter and Minor plumbing {{skill.name}}, 
Updated: Jan 14, 2020
Part-time employee
Wrentham, MA
Customer Service Sales Marketing {{skill.name}}, 
Updated: Jan 14, 2020
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Likely To Recommend
I am likely to recommend NEWPRO to a friend.
88%
Communication
NEWPRO communicated with me effectively.
87%
Schedule
NEWPRO adhered to our agreed upon schedule.
90%
Professional & Organized
NEWPRO was professional and organized.
92%
Construction Quality
I am satisfied with the quality of materials and workmanship.
92%
Clean & Safe
The job site is kept clean and safe.
96%
Installation Crew
The NEWPRO installation crew was organized and professional.
94%
Product Specialist Knowledge
The Product Specialist was knowledgeable and helpful.
95%

What does this data mean?
All project locations are approximate
4.5
2757 of 3148 would recommend
2309
448
151
78
162
How are reviews verified?
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Response
NEWPRO   Hi Janet! It is great to hear that members of the NEWPRO team were professional during your home improvement experience. We will be sure to share your feedback with them. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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Response
NEWPRO   Hi James! Thank you so much for this praise! We love hearing that you had a 5 star experience with our team from start to finish. Our installation team is trained to provide homeowners with quality products and services, as well as keep them informed and answer any questions during the process. We hope you enjoy your new shower for many years to come and will be sure to share your feedback with the team. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you for recommending us and welcome to the NEWPRO family!
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Response
NEWPRO   Hello! NEWPRO may present a higher price than other contractors, however, we offer a dedicated customer service team, amazing warranty and our many financing options. We don’t, and will never stop at the installation of your project. We understand pricing is always a major concern when choosing a company for your home improvement, and we do our best to meet your expectations. You become a NEWPRO homeowner for life, and that means we offer you decades experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have. We hope you enjoy your home improvement project for many years to come. If you have additional questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day.
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NEWPRO   Hi Kate! We love hearing that you had a 5 star NEWPRO experience! We will be sure to share your feedback with the team. If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a great day!
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NEWPRO   Hi Christian. We are unhappy to hear that you had a negative experience with us, as this is definitely not a typical experience. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. The Installation Manager has been in contact with you to discuss your experience in more detail. We are grateful for your business. Thank you and have a nice day.
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NEWPRO   Hi Tom! Our installation team is trained to provide homeowners with quality services in a timely and efficient manner. We are glad to hear that you had a 5 star experience with NEWPRO and hope you enjoy your project for many years to come. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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Response
NEWPRO   Hello! NEWPRO may present a higher price than other contractors, however, we offer a dedicated customer service team, amazing warranty and our many financing options. We don’t, and will never stop at the installation of your project. We understand pricing is always a major concern when choosing a company for your home improvement, and we do our best to meet your expectations. You become a NEWPRO homeowner for life, and that means we offer you decades experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have. We hope you enjoy your home improvement project for many years to come. If you have additional questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day.
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Response
NEWPRO   Hello! We are disappointed to receive your 3 star rating. We can assure you that this is not a typical experience and are sorry to hear that we have let you down. NEWPRO has been serving New England homeowners for 75 years with over 250,000 happy homeowners. Please email us at jdemasi@newpro.com with your name and the best phone number to reach you at so that we can learn more about your experience. Thank you and have a nice day.
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NEWPRO   Hi Kevin! We are glad to hear that the NEWPRO team gave you a 5 star experience! We will be sure to share your feedback with them. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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NEWPRO   Hi Marjorie! We are glad to hear that you've had a 5 star experience with the NEWPRO team! We will be sure to share your feedback with everyone. When you become a NEWPRO homeowner, you're our homeowner for life. We offer you decades of experience and service, the best products in the industry, certified installation experts, and our entire team to answer any questions, and concerns you may ever have. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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NEWPRO   Hi Timothy! There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. The Director of Client Services has called and left you a message and would like to discuss your experience in more detail. Thank you and have a nice day.
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NEWPRO   Hi D.P.J! Our apologies for not leaving you with an experience nothing less than 5 stars We can assure you that this is not a typical experience. NEWPRO has been serving New England homeowners for 75 years with over 250,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. Our service department has called and scheduled a service for your caulking concerns. If you have any other questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day.
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NEWPRO   Hi Josefina! It is great to hear that you love your new windows! We hope you enjoy them for many years to come. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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NEWPRO   Hi Katrina! We love hearing that you are a fan of NEWPRO! We believe in providing homeowners with quality products and services in a timely and efficient manner. If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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NEWPRO   Hi Susan! We are glad to hear that the NEWPRO team gave you a 5 star experience while installing your new front door. We believe in providing our homeowners with quality products and services, as well as addressing any questions or concerns during your home improvement project. We hope you enjoy your new front door for many years to come. If you ever have any questions or concerns about your door, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
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NEWPRO   Hi Emily! We love hearing that you had a 5 star experience with the NEWPRO team! If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a great day!
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NEWPRO   Hi Bill. We are disappointed to receive your two star rating. Our apologies for not leaving you with an experience nothing less than 5 stars. We can assure you that this is not a typical experience and are sorry to hear that we have let you down. The President has been in contact with you to address your concerns and we are grateful for your business. NEWPRO has been serving New England homeowners for 75 years with over 250,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. Thank you and have a nice day.
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