I had a great experience with designers, finance, workers, project manager. They were hard working and responsive
They left us without hot water a week after installing my shower.
The sales rep seemed knowledgeable and answered all our questions, and was informative. The crew did a good job. One room looked cleaner than before they arrived. They were efficient.
Very professional installation. The crew was knowledgeable. I would recommend anyone who wants good-quality windows done promptly.
Great communication, great service and friendly staff.
They were very professional!
Costs of project unnecessarily too high for the work I had done.
The quality of the product along with the expert instillation.
They were awesome! The installers were great! They were clean. They came in and did what they had to do. They were really good.
They were very professional from the salesman, to the installers, and the guy who set up. They were very professional and courteous.
Mike the sales rep was great, friendly and not TOO pushy
Professional staff
I cannot leave a review because I'm STILL waiting for my project to be completed. Talk about an "experience"! The status of the project has not changed -- it is still not completed (6/22/25)
They do a great job it was done so fast and we are super satisfied
High quality product
Very thorough. Multiple people took the same measurements for accuracy
I am not happy with the bathroom, I have already had to have them come back for the floor. The guy worked hard. I am now seeing where there are problems. The plumber came and drained something in my basement, now whatever he drained, something is leaking. I noticed the other day that they put caulking around the bottom of the shower. I just had this done in April, and it is already discoloring and molding. My understanding was that in the shower it goes from the floor to the ceiling. However, in one part of the shower where the shower head and handle are goes to the ceiling, but the other two sides there is a half inch gap where it does not go to the ceiling. I am not happy with that because what if that discolors and starts to mold, then what am I going to do.
I would only recommend Newport if Al Bettencourt is doing the work
The window should go into it's own casing not relying on a old windows casing that could be rotten
Worked with me to coordinate Tesla solar panel removal. Dates changed several times.
It was great. The install was a breeze. NEWPRO came out, showed us the difference between their windows and our windows, and it was a very, very good price for what we believe the quality of the build is.
Great team.Great to work with them
From beginning to end the process was professional. We were never left in the dark. NewPro Communicated with us frequently and kept us in the loop at all times as to where our project stood. It was a very pleasant experience
Job is done property, it’s a family business. Everything is done professionally.
They came when promised worked quickly and cleaned up very well after themselves