After shopping around, this company excels in every category. When I need painting again they will be my first call.
we are repeat customers and have recommended them to friends and family.
The whole team was On time, prepared and focused
We were very pleased with the installation of new siding as well as with all of the exterior painting Nelson Exteriors did for us in 2016. Our property has been pressure washed three times since then and our experiences have always been very positive. And our paint job always looks very fresh and clean after being pressure washed. I have recommended the company to several friends since our original work was done.
I highly recommend Nelson’s exterior! We had gotten 8 quotes for our project. Nelson’s was not the lowest priced but fair. Thrilled with the decision to hire Nelson’s exteriors.
They have satisfied a lot of customers. They did not do say with me. Lousy job and while they claim to have offered to correct - I have the emails to prove differently.
I called other companies who wouldn't follow up or asked me to call and remind them to show up. Nelson was exceptional in all elements of the project. They also gave me needed advice about paint color and coverage. I'll use them again.
They truly are customer oriented
Without a doubt, I would recommend Nelson Exteriors your next job! I have had other workers in my home for five months with jobs including bathroom and laundry remodels; the difference between that team and the Nelson team were truly night and day. Nelson resurfaced my deck (Trex composite), which included new railing (wood/composite/baluster. The work started with a quote by Chris Ray who was prompt with any questions I had; he could not have been more helpful. I took my time with deciding on repair or going with the composite. He whipped up a quote and things moved quicker than I could have imagined. John Skinner was my project manager (PM) and he was absolutely fantastic, along with the installers who were great. What impressed me most is that they worked as a team and brought me in for any discussion where I needed to make a decision about something. I truly feel that I have the best deck on the street and it is such a pleasure to have this work completed by such friendly and competent people. It took two days and I only regret I can't show a picture on this survey! And I don't want to forget the office staff. The nicest and most energetic people. They seemed so excited about the install and always eager to answer questions.
Beginning with Ryan who delinquently worked within my budget, we came in underbudget. Jorge de Angel, the contractor, was on site, easy to reach by phone, and took care of every concern throughout the project. Alex, the on-site lead painter, and his crew took care of painting the house, trim, shutters garage doors, deck screened porch and 16x20 art studio. They were on time and worked through the day until 6pm. I am so glad I choose Nelson Painting and would recommend they're entire staff for job well done.
They did an excellent job.
I really was impressed with the company and with the work done, except for the painters who were just ok. They were young and generally not experienced enough to do a thorough, professional job - little things were left undone, windows painted shut, etc. Their leader was also somewhat flippant and just didn't put in the time and concern that a really good painter would have.
We will be using Nelson for future projects and to do our downstairs windows next spring.
They did a fantastic job replacing the rotting cedar siding and reframing the rotting chimney. Good attention to detail in the painting and finishing work.
Nelson Exteriors did an amazing job with our new deck. My husband and I are very happy we chose this company. Top-notch material quality, professional crew, and friendly customer service. I highly recommend!
Sales rep was very helpful in determining our best options, project manager on the job and kept us informed and answered questions promptly, crew did an amazing job in efficient time and left area in good order. Office assistance helpful and met our expectations.
I trust him to do excellent work.
I would say they are ok
Nelson’s Customer Care always comes first! Quality of work is a priority! Knowledge and execution of completing every job to perfection is their only goal!
The Company from the top down is a trustworthy honest business which constantly demonstrates their ability to go the extra steps to completely satisfy their customers.
We've had a lot of work done over the years, and this is the first company that communicated perfectly the entire time. They had a lot of work to do so it took many days to complete it, but we knew what was happening at all times, and we were happy.
They did a great job. Arrived on time, were coordinated and got the job done quickly
The experience from the initial sales/consultation to when the project was ~90% complete was generally positive and I would have recommended Nelson. The biggest concern was that gutter install, painting and the final punch list items took over 6 weeks to complete. While there were a few days of weather delays, when the weather cleared, other projects were prioritized. It was very frustrating to have our deck and patio in disarray for weeks longer than planned and necessary.
My sales person underbid what the repair cost would be so once they started with repairing the siding, it increased my cost over $1500.
They said they had someone on the side to check the work, but 99% of the time, he wasn't there. He didn't want to listen to what I had to say. He didn't know much about customer service. He was the supervisor.
I would recommend Nelson Exteriors