I really was impressed with the company and with the work done, except for the painters who were just ok. They were young and generally not experienced enough to do a thorough, professional job - little things were left undone, windows painted shut, etc. Their leader was also somewhat flippant and just didn't put in the time and concern that a really good painter would have.

We will be using Nelson for future projects and to do our downstairs windows next spring.

They did a fantastic job replacing the rotting cedar siding and reframing the rotting chimney. Good attention to detail in the painting and finishing work.

Nelson Exteriors did an amazing job with our new deck. My husband and I are very happy we chose this company. Top-notch material quality, professional crew, and friendly customer service. I highly recommend!

Sales rep was very helpful in determining our best options, project manager on the job and kept us informed and answered questions promptly, crew did an amazing job in efficient time and left area in good order. Office assistance helpful and met our expectations.

I trust him to do excellent work.

I would say they are ok

Nelson’s Customer Care always comes first! Quality of work is a priority! Knowledge and execution of completing every job to perfection is their only goal!
The Company from the top down is a trustworthy honest business which constantly demonstrates their ability to go the extra steps to completely satisfy their customers.

We've had a lot of work done over the years, and this is the first company that communicated perfectly the entire time. They had a lot of work to do so it took many days to complete it, but we knew what was happening at all times, and we were happy.

They did a great job. Arrived on time, were coordinated and got the job done quickly

The experience from the initial sales/consultation to when the project was ~90% complete was generally positive and I would have recommended Nelson. The biggest concern was that gutter install, painting and the final punch list items took over 6 weeks to complete. While there were a few days of weather delays, when the weather cleared, other projects were prioritized. It was very frustrating to have our deck and patio in disarray for weeks longer than planned and necessary.

My sales person underbid what the repair cost would be so once they started with repairing the siding, it increased my cost over $1500.

They said they had someone on the side to check the work, but 99% of the time, he wasn't there. He didn't want to listen to what I had to say. He didn't know much about customer service. He was the supervisor.

I would recommend Nelson Exteriors

Extremely bad experience from the start.

Completely satisfied!

Absolutely!

A very stressful sized full house remodel was made a breeze by the Nelson team. The work turned out amazing and my wife and I couldn’t be happier.

The pricing was fare and the service was fantastic! These guys are very thorough.

Quality work done in a timely manner

Excellent service and products. Great team worked on my project!

They did a lot of work on my house, and I was impressed by everything they did. The project manager was great.

Very professional and detailed. The project manager made sure everything was done correctly. They provide a color consultant to help with color decisions. The work is done very quickly.

I liked Andrew, their project manager; he was nice.

Nelson Exteriors delivered quality results and are dedicated to their commitment to get the work right. Communication can improve when work is handed from one process to another.