The crew was efficient, the project manager was professional, and my concerns were addressed in a timely fashion. I would highly recommend this company.
Nelson Exteriors did a great job.
I already have recommended them.
I am very pleased with the work done on my home. It was done to more than my expectations and completed efficiently. Dustin, project manager, was always available for questions and very helpful. I highly recommend Nelson.
Ryan and John were great to work with. They were patient with our numerous questions and walked us through the whole process from start to finish. The house looks great.
I was very pleased with the finished job. I get many comments from neighbors about how good my house looks. There is an obvious difference to those who choose the cheapest contractor they can find.
Yes, they have done two projects for us and we have been very happy with them.
Starting with their estimating process and continuing through the project I was very impressed with their professionalism and customer centric approach. The crews provided were similarly professional and customer focused. They would regularly discuss the work with me and quickly pointed out any issues with my house that could have impacted the overall finished appearance so I could decide if I wanted the issue corrected or not. The end result was that my home has never looked better and the final product met or exceeded my expectations.
We were happy with the work done and their flexibility to accommodate our needs.
I have recommended them several times to people
My experience with Nelson Exteriors has been nothing short of perfect, beginning to end. Ryan was fantastic to work with on getting a quote, very personable, friendly, and knowledgeable. Ebony has been super responsive in coordinating scheduling, and also very friendly. And my Project Manager Lazaro could not have been better - professional, an absolute expert at what he does, fantastic at explaining what's going on, and a hell of a guy. The guys doing the work were also great, and very professional and executed the project perfectly. It's clear from the people I interacted with that this is a company that knows what kind of people it want's to hire and they fit the company's core values. I also had a relatively small job, and I thought for sure such a professional, quality oriented company would be too expensive, but they were incredibly reasonable, and were quite a bit cheaper than a few people I didn't have nearly the same level of faith in. Thanks for the great work guys, if I wasn't moving from Atlanta you'd be my go-to for home improvement projects moving forward!
The job done was everything you would expect. Excellent work and great communication from the site supervisor.
Excellent exterior painting that also included some repair/replacement of rotten wood.
They were easy to work with and they explained things very well.
They were very prompt, courteous, and did an excellent job! The completed repairs on my siding where needed. It was a very thorough job. They were the cheapest but their workmanship was expert level. I went with them even though they weren't the cheapest, because I felt they would do the best job. I had used them before for a chimney repair. So, I knew it was worth the extra money. The house looks great. I am very pleased!
They have good follow through, are flexible to work with, and do an overall good job.
They did a good job, but most of my friends have older houses with lead paint. Their process for dealing with older houses with lead paint is much more expensive, and I would not recommend them as most of my friends have older houses. They did not do nearly as much as what was described.
The representative came to the house and did a thorough review of our property.
I would recommend Nelson Exteriors to a friend because they did great work and I was very satisfied and with the final product.
They do good work.
We were very pleased and will hire again.
It was a pleasure to work with Nelson Exteriors and I highly recommend them. Everyone from the office staff at Nelson to the individual who came out to inspect the work that needed to be done (a large tree fell on the house during a storm) to those who preformed the work were polite and very professional. The job was done on time and the property was thoroughly cleaned up when the job was completed. During the entire process, I was kept informed on what was being done and when to expect the job to be completed.
Nelson went above and beyond to meet our expectations! We couldn’t be happier with the result. The process was seamless from start to finish! Highly recommended
I was very pleased with my experience with Nelson. The office staff plus all the skilled workers who came to my house were helpful and professional. We replaced our windows, new gutters, exterior and interior painting and it was all completed in a timely manner and to perfection. We will call Nelson again for more jobs in the future.
Nelson Exteriors did an excellent job painting the exterior siding on our house. They were very neat, careful, and detail oriented. We highly recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nelson Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys