Extremely professional. I would tell friends that while Neil Kelly is not the cheapest option, you get the quality and peace of mind that you pay for.

Any type of home repair is difficult and I'm aware of that. But this experience is not what I had hoped for. There is nothing horrific, but there is also nothing that would engage me to suggest this to anyone else.

Kind of obvious

They are always reliable.

We have used Neil Kelly services since 1982. Their representatives have always been responsible and pleasant to work with.

I would recommend on basis of previous experience with a number of other contractors. Absolute professionalism.

Neil Kelly provided excellent service, honest pricing, and kept us informed at every step of our home repairs.

I know there were a lot of moving parts but the install took a loooong time and I'm still waiting on final receipt of tax information and system manual.

Excellent work from first estimates to follow-up after installation. NK's price was basically the same as the other good outfits we asked for estimates, but their work and service truly have been superb. Good people, from sales to design, to installation, to follow-up.

the group kept me well informed. The work was done efficiently, professionally and with care to property.

Jason B. at Neil Kelly is extremely knowledgeable and helped us choose the perfect solar and battery solution for our home. We thought we knew what he wanted, but after talking with him we ended up with a far better solution. Once the project got started, the whole process was smooth and stress-free, with every potential hurdle quickly addressed to our benefit. Steph, our installer, was in constant communication with us so we never had to wonder or worry. Although we had 2 other bids that were cheaper, the expertise and experience of the entire NK team made the extra cost well worth it. We feel very confident in our solar+battery system, in the installation of it, and knowing that NK will be there for us in the future if any problems arise.

The touch-up job was professional and top-notch.

I highly recommend Neil Kelly-Portland for their fine workmanship and value.

Very experienced team of professionals that I worked with. Absolutely I will recommend NK to my friends and family. I'm very pleased with the team and the results of my kitchen remodel.

Very pleased with the experience

It was an excellent experience. They treated us brilliantly. They were professional throughout the project.

Overall, my experience was pretty good!

Larry Romick and his team have been very reliable with a number of projects my family (mother and brother) have needed to have done, most much more complicated than this one, and we've always been very happy with his/their work, and would recommend this company to others.

Several neighbors have inquired about my level of satisfaction with Neil Kelly and I've highly recommend them in each discussion

Quality is exceptional

Work was well done and completed on time

In every trade our project needed, they had expertise and reliability. And they were a joy to work with, personally. They always kept in touch with us, and were available for questions. Their initial estimates and expectations were accurate.

They were willing to work with my special needs in logistics and my limited ability to commute back to Eugene.

We have used Neil Kelly for many major remodeling projects during the last 2 decades, and we have also used their Handyman Services frequently. We are never disappointed in the professionalism of their contractors, the quality of the product and design choices, and their commitment to their warranties. Calls, texts, or emails are responded to in a timely manner, including on the week-ends, and we are always kept abreast of any changes, either in product or schedule, that occur. While it is always possible to get things done in a less expensive way, we have always chosen, and will continue to choose, to have it done properly with the services of Neil Kelly.

Great to work with. High quality work, very fair and honest. Great people.

Neil Kelly always does a good job and follows up with any problems that arise.

The best of the Best !!!

Quick. Responsive. Skilled. Did two great jobs for us

Areas For Improvement

Areas For Improvement - I have told multiple people about your company, and they all had the same reaction—thought you would be too pricey/fancy, which was my prejudice before I called. Victims of your own success perhaps.

Additional Comments

Additional Comments - I really had no idea all the services you offered. Thought you were strictly home remodeling company (design build if that is still your logo)

Everyone was lovely to work with. Colin Ackerman is so friendly and personable. Out of all the other companies I received quotes from, he was the one who solidified my decision to work with Neil Kelly. Christian Castillo went out of his way to make sure I was happy with the outcome, took the time to explain everything, and made sure I understood every step of the process. Lastly, Alec (Oleg) Ilyushenko clearly pays attention to every detail and genuinely cares about the work he puts out. I was very impressed by everyone.

Yes, we will be likely to recommend Neil Kelly to others seeking similar home improvement projects.

Great communication, set good expectations for the timeline, established clear responsibilities, patiently answered all of our questions, and performed professional installation.

Friendly, knowledgeable, & very efficient.

I was impressed and comfortable with the integrity and professionalism of the workers that were in my house.

project was completed within the promised time. the work was outstanding. and the crew was accessible for information.

great service for 10 years

Service. Quality. Nice people.

It has been a very good experience with Neil Kelly. 5's all across the board, they are wonderful.

We bought a house that had previously been remodeled with Neil Kelly cabinets. Some didn't close correctly so I called Neil Kelly. Michael Johnson called back and promptly made an appointment to assess our situation. Carpenter Bruce Ferguson was assigned to do the fixes, which he did excellently so all the cabinets work like new. We added pull-out shelves in one vanity cabinet. It turned out to need a custom size, which the company had fabricated with great results. We are now using the company again--this time for new improvements. We didn't hesitate to call them again. Everyone we have dealt with is extremely nice and considerate.

I would highly recommend the services of Neil Kelly for anyone who wants expert help getting a project started and taken to completion. From top to bottom: project manager, project supervisor, and work crew:
No corners are cut.

I have hired Neil Kelly several times over many years and have rarely been disappointed. Two major remodels, and many handyman-like improvements. All of them met or exceeded our expectations. Larry Romick is tremendous.

Our team was very organized, thorough and kept us informed throughout this project.

Our project manager, Ashley Jackson, went above and beyond to ensure that our project met our expectations!

Professional team from design to installation. Working with a difficult small space to create space. Beautiful end product.

Although they will not be the lowest bid on the project, their higher cost ensures the very best of everything, from materials, design, construction & follow up. This is my third project with Neil Kelly & have had the best experiences with the firm & their teams.

Jonne did an outstanding job helping with the design and follow up.

I've used Neil Kelly- Portland on my home for more than 30 years. I am always happy.

They were very organized, with a clear process for moving forward. Work was done well and on time. Overall, an excelent experience.

Recommendation is on #14… sorry

Areas Of Satisfaction

Areas Of Satisfaction - This is a very efficient, knowledgeable company with wonderful communication skills. The price we paid was less than we expected. The work was done in a short period of time. They helped us to research our options for the style of appliance we wanted. I would definitely recommend them again.

The job was to reinstall the Sun-Tuff canopy so the seams don't show, and cut Sun-Tuff sheeting and exposed end of rafters. At the time I told Parks, the handyman manager, there were leaks from canopy onto the hot tub, and I also wanted those fixed, but the leaks were not mentioned in the contract. The bid was for $1850-2150, and a cost provision for fasteners and replacement closures was included. They did move and hide the Sun-Tuff seams, and they did cut the sheeting and ends of the rafters and re-stained the ends. They did not fix the leaks, but they spent time trying to do so with cedar closures, fascia, fasteners, and finally silicone. The best they could do is move the leaks around, and reduce the number of leaks by siliconing the Sun-Tuf sheets together After much trial and error (at my expense) the leaks remained, and they decided the southwest post needed to be cut about 2" so the water would flow down the Sun-Tuf and into the gutter. I was frustrated with all these "trial and error" expenses and at that point agreed to end the project with a total job overrun of $675.08 above the maximum bid estimate of $2150 and the leaks not fixed and dripping on my head when I'm in the hot tub. I also don't understand why I was charged for fasteners and closures when they were included in the estimate.

Excellent job repairing our kitchen cabinets