I have used them for four different projects at various times, and I have been happy with every outcome.
We have been extremely pleased with their work!
Rick and his helper Bob are excellent copartners.
John was amazing!
Neil Kelly has done numerous projects for us, large and small, since the early 1990's. We have appreciated the competency, professionalism, and friendliness of every single employee. When we had issues, they were quickly addressed to our satisfaction.
Loved the whole team... Larry and his assistant John were very talented. We also had Brad and his crew for drywall repairs. They did great work as well.
The work in two jobs was designed and built very well.
I was pleased with the design and the project they did for me
Neil Kelly was efficient and considerate of all of our requirements. They completed a well finished and great product.
The provided fine craftsmanship, however, the management process was very poorly done. It took them an extremely long time to get back to me with responses; it took a lot longer than it should have.
This is the third house I've owned in my life, and I've NEVER worked with a team as high-quality and professional as Neil Kelly. From start to finish with my very significant bathroom remodel, I had a fabulous experience with them. Cannot recommend more highly.
It's great to work with the highly skilled craftsmen that Neil Kelly employees because I can depend on consistent of quality work and I appreciate the professionalism.
I had to have the kitchen exhaust fan replaced over the stove which exposed some old linoleum, Howard Hasbrook took the time to find tile to match my already existing tile work. It was a very detail project and now it looks so good.
I used Neil Kelly to repair kitchen cabinets that fell off of the wall in a rental property I own. The gentleman at Neil Kelly has a long background in cabinetry and he adjusted every cabinet door in entire property and hung a new one. I have nothing but praise for how well he handled my job. I was thrilled with Neil Kelly!
It was just a really good experience. We've tried doing remodels without Neil Kelly, but they've taken care of all the little details that are hard to take care of when you're working full time. We would recommend them.
Garret and Karen listened, suggested and made it all happen. We’re super pleased with the result.
Neil Kelly has managed four projects four us. Not only have we been satisfied with their work, we have returned for quality of workmanship, we know to expect! Further, if something isn't quite the way we want it, they work with us to address any changes. Their follow-through is excellent - fortunately, we've had continuity with the same team and project manager, so I'm sure that helps!
The Neil Kelly team -- and they were a team! -- did a great job for us, They were always on time and attentive to every detail and worked well together. (They even brought in organic straw to minimize soil disruption around the ground-mount site during the rainy weather) Every one of the four team members on the job was professional, courteous and patient in their explanations of the system. When there was glitch in the startup phase, and we lost power to the well pump one evening, NK's electrician made a trip out here (60 miles from Portland) at 9 PM to trouble shoot the problem and get if fixed.
NK was a very professional outfit and were able to adhere to a well planned and subs schedule.
Nathan Schwartz did a very Professional job on this project, although with the holidays and his back problems, it took longer than anticipated.
I highly recommend them. Chad was a delight to work with.
We used them originally for our kitchen and we went back to them to do our bathrooms.
The overall experience from design through construction has been very positive. The Neil Kelly team was easy to work with and we felt like they worked hard to meet our expectations. We are pleased with the final outcome. The house is beautiful.
All the employees we dealt with from the beginning to the end of the job were competent and professional.
Everything about our bath remodel went according to plan (as much as humanly possible!) and we are extremely pleased with the results. Neil Kelly had done an almost whole house remodel for my parents in the 70's and I knew they were pleased, so that helped us in making the smart decision to go with Neil Kelly for our remodel.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Neil Kelly as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys