They were so helpful keeping me up on progress and schedule. And always available to me to answer questions.

I am so happy with my new accessible shower! When we moved into our new condo we had to replace a standard bath tub with a shower-only due to my mobility issues. I was overwhelmed by the prospect - I don't know anything about accessible design, I just know I need to feel safe when I am in the shower. Karen helped us to design the space, taking into consideration my specific needs. She made suggestions I never would have thought about like hardware that is easy to manipulate with my dexterity challenges. She made sure we included the appropriate placement of grab bars and a little seat that allows enough room for me to sit OR stand depending upon my function that day. Karen even found us options for grab bars and hard ware that look good, not too medical-ish. The communication with our project manager, Paul, was excellent throughout the whole process. We always knew what was happening every day, when to expect workers to arrive and what was being accomplished. It is never fun to live with residential construction, and I know our urban condo unit posed unique challenges to workers, but Paul and Kale made it as painless as possible and were complete professionals.

The design work and construction work was great! However, the job is not finished. I sent an email and photos to Brian Silver, the project manager, and I never heard back from him. I have an uncovered wiring box in the bathroom, 2 missing light bulbs, and a crooked towel bar.

I have only worked with Larry Romick supervising. No other experience with NK really. I trust Larry and he has come through over and over again. I don't think I would work with anyone else as I have had very bad encounters with tradespeople in the past.

Highly recommend. I have done a lot of remodels, and this the best team of professionals I have worked with. Doesn't get any better!

I found Rick to be very flexible, very thorough, and very easy to work with. I liked him very much.

We were very happy with our prior project experience and extremely dissatisfied with this one. It would depend on the project for if we would recommend them to a friend. Would likely not for siding and windows.

I would definitely recommend Neil Kelly for remodeling projects. For entire house construction projects I would be more hesitant. For solar installations I would definitely not recommend them.

Certainly the work done by your employee Dave Coop was excellent. Have limited experience with others in the company.s

Quality of work and oversight is excellent. Only negative was communication prior to contract ... getting an estimate, getting a start date was protracted. This could be explained, or excused, in part by the COVID and by a staff change they had. Once work started it went wonderfully. It is much more expensive than others but the oversight, quality control, etc explains it...totally worth it. They installed an exhaust system in my kitchen... had never been vented, updated electrical ...increasing outlets, repairing an outside circuit.

We signed a contract on November 7, 2020 to have a chimney chase built around an existing metal chimney. The project is not fininshed as of March 15, 2021. A metal snow deflectior "cricket" needs to be added, as well as caulk and paint, plus repair to roofing if any is necessary. Much of the delay was due to poor weather conditions. But there have been many nice days that should have allowed for completion of the project.

I have recommended Neil Kelly and will continue to do so.

The handyman was polite, friendly and kept the work area tidy. He communicated well and kept me informed of any work schedule changes. He was a capable and independent worker.

This is our second project with Neil Kelly and both times have been great experiences from start to finish (or almost finish in this second case). We have nothing but praise for the excellent quality of both the work and all the personnel. Seriously, everyone has been great to work with - especially Paul Obias.

They are very responsive.

They provide excellent quality service!

Dave was wonderful. He had a real craft to his work and attention to detail that impressed me. He was so easy to communicate with, always very prompt with text/email responses. Very transparent with what to expect from timeline to price. He was great to work with and I have more projects lined up!

Never again, will not recommend

They were responsive, thorough, reliable and very pleasant to work with.

They just do quality work.

Use NK for excellent workmanship, but only if you want to spend more on your project than you have to.

I would recommend the Neil Kelly team for a high-quality remodel project where you can have one team take you from design to construction completion.

Trust is a huge factor.

They're excellent. They're experts. They're so good at remodeling that they do it better than other companies.

They do good work and always show up.