They were willing to work with my special needs in logistics and my limited ability to commute back to Eugene.
We have used Neil Kelly for many major remodeling projects during the last 2 decades, and we have also used their Handyman Services frequently. We are never disappointed in the professionalism of their contractors, the quality of the product and design choices, and their commitment to their warranties. Calls, texts, or emails are responded to in a timely manner, including on the week-ends, and we are always kept abreast of any changes, either in product or schedule, that occur. While it is always possible to get things done in a less expensive way, we have always chosen, and will continue to choose, to have it done properly with the services of Neil Kelly.
Great to work with. High quality work, very fair and honest. Great people.
Neil Kelly always does a good job and follows up with any problems that arise.
The best of the Best !!!
Quick. Responsive. Skilled. Did two great jobs for us
Areas For Improvement - I have told multiple people about your company, and they all had the same reaction—thought you would be too pricey/fancy, which was my prejudice before I called. Victims of your own success perhaps.
Additional Comments - I really had no idea all the services you offered. Thought you were strictly home remodeling company (design build if that is still your logo)
Everyone was lovely to work with. Colin Ackerman is so friendly and personable. Out of all the other companies I received quotes from, he was the one who solidified my decision to work with Neil Kelly. Christian Castillo went out of his way to make sure I was happy with the outcome, took the time to explain everything, and made sure I understood every step of the process. Lastly, Alec (Oleg) Ilyushenko clearly pays attention to every detail and genuinely cares about the work he puts out. I was very impressed by everyone.
Yes, we will be likely to recommend Neil Kelly to others seeking similar home improvement projects.
Great communication, set good expectations for the timeline, established clear responsibilities, patiently answered all of our questions, and performed professional installation.
Friendly, knowledgeable, & very efficient.
I was impressed and comfortable with the integrity and professionalism of the workers that were in my house.
project was completed within the promised time. the work was outstanding. and the crew was accessible for information.
great service for 10 years
Service. Quality. Nice people.
It has been a very good experience with Neil Kelly. 5's all across the board, they are wonderful.
We bought a house that had previously been remodeled with Neil Kelly cabinets. Some didn't close correctly so I called Neil Kelly. Michael Johnson called back and promptly made an appointment to assess our situation. Carpenter Bruce Ferguson was assigned to do the fixes, which he did excellently so all the cabinets work like new. We added pull-out shelves in one vanity cabinet. It turned out to need a custom size, which the company had fabricated with great results. We are now using the company again--this time for new improvements. We didn't hesitate to call them again. Everyone we have dealt with is extremely nice and considerate.
I would highly recommend the services of Neil Kelly for anyone who wants expert help getting a project started and taken to completion. From top to bottom: project manager, project supervisor, and work crew:
No corners are cut.
I have hired Neil Kelly several times over many years and have rarely been disappointed. Two major remodels, and many handyman-like improvements. All of them met or exceeded our expectations. Larry Romick is tremendous.
Our team was very organized, thorough and kept us informed throughout this project.
Our project manager, Ashley Jackson, went above and beyond to ensure that our project met our expectations!
Professional team from design to installation. Working with a difficult small space to create space. Beautiful end product.
Although they will not be the lowest bid on the project, their higher cost ensures the very best of everything, from materials, design, construction & follow up. This is my third project with Neil Kelly & have had the best experiences with the firm & their teams.
Jonne did an outstanding job helping with the design and follow up.
I've used Neil Kelly- Portland on my home for more than 30 years. I am always happy.
They were very organized, with a clear process for moving forward. Work was done well and on time. Overall, an excelent experience.