All’s well that ends well. When you are in over your head, Neil Kelly will bring you safely to shore.

Team was great from start to finish

We have done multiple projects with Kathleen Donohue from the Neil Kelly - Bend office. She is an outstanding partner in designing and managing our projects. We appreciate her attention to detail, her frank opinions, her attention to budget, and her willingness to give extra effort. We have also worked with three other designers/project managers from the Neil Kelly-Portland office. Our experience with Kathleen is the best of all four people we have worked with and far exceeds the experience with two of the Portland based designers.

Having our entire house re-piped was daunting. The Neil Kelly team we worked with did everything possible to make the process predictable and manageable. They were proactive about communicating with everyone -- us and the contractors -- and did a great job of managing our expectations. Everyone we interacted with was kind and considerate, and the project was completed without a hitch -- which seems like a low-key miracle. Every part of the process seemed like it was designed to minimize our stress, and it did!

Always the reliable, professional solution to construction/remodeling/repair needs.

Listened to my concerns and did a good job.

We would definitely recommend Neil Kelly and already have! The fact that you can do everything from design to the finished product and do it so well is such a bonus. Everyone we worked with was so nice, knowledgeable and communicative. How could we not recommend Neil Kelly?

They have access to the best remodeling contractors and can keep to a schedule. The quality of the work is outstanding and the workers are courteous and professional and the clean up after themselves!

Leda is helpful, eligible, and organized

Sometimes it get expensive.

"Over the years, Neil Kelly-Portland has completed several projects at my home with consistent excellence. Their reliability and high-quality craftsmanship are exactly why they remain my first choice for all future renovations."

All of the contractors were very polite and professional. They were able to handle a broad range of projects, from replacing a leaky window to installing a bathroom exhaust fan. And the quality of the work was excellent. They went above and beyond to make sure we were satisfied with the entire project.

I already have recommended! They do what they say, and it’s done right the first time. Polite, professional.

I have known the family for years. I am perfectly happy with them for many reasons.

We would definitely recommended Neil Kelly to friends and family.

My recommendation would be qualified:
I would recommend for the quality of the final product.
I would recommend for the communication throughout the project.

I would not recommend because of the lack of transparency regarding scheduling.
I would not recommend to someone who was looking for lower costs.

Yes, I would recommend Neil Kelly to a friend. They were professional and honest.

I am still waiting for the closing meeting. I understood that it was supposed to take place within a few weeks of the installation, and it has been several months and has still not been scheduled. The communication has been poor since the install. I understand there have been layoffs and I am concerned that has affected customer service.

Generally, the company has integrity and employs excellent people for installations. However, their level of workmanship is subpar. I would recommend the company, but with the caveat that their work needs to be monitored closely.

Additional Comments

Additional Comments - We’re happy that we got solar. The price was reasonable. I did some research and called many companies, and found Neil Kelly to be the best deal.

Very smooth process for planning/install with timely updates from PM. Good follow-up and closeout of project.

The quality and workmanship were exceptional, fully consistent with Neil Kelly’s strong reputation.

They were professional and very good about keeping me informed. Also, I like having a local firm standing behind the installation. We're very pleased with our solar energy system (panels and battery).

Almost no training was provided for how to get the most out of my solar system.

Super excellent experience, very timely and thorough, absolutely happy with Neil Kelly.

Complete projects prompt efficient friendly