The quality of the work they did was top of the line. It was great.

timing to schedule the work; team had difficulty committing to dead lines; better care when working in the attic

Need improved communication between team members

All around a highly satisfying experience. You never have to worry when you use Neil Kelly Company.

We felt that we finally found someone we could trust.

We recommended NK to friends after the first project, and will certainly continue to do so.

See comments at the end of the survey. This question and the comments at the end are the only ones I completed on this survey.

Neil Kelly consistently delivers a high quality finished product. Their collaborative approach throughout the project is greatly appreciated.

I have a kitchen and a master suite redesigned by NK, most recently I used their handyman option. I trust them to do the job right the first time and, if they have a hiccup, they fix it.

Neil Kelly is Oregon’s premier remodeler. Others may be good, some may be cheaper, but if you are hoping for a construction experience that leaves you with no regrets, Neil Kelly is truly in a class by itself. When I recommend Neil Kelly to a friend, I know they will experience the highest level of design expertise, quality workmanship, and professional communication. At the end of the day, no one is as good as Neil Kelly at reducing the unavoidable anxiety of a major remodel.

Our experience with Neil Kelly during a major kitchen renovation confirms them to be a highly professional group. The rigorous planning process and meticulous attention to detail resulted in a finished project that met and exceeded even our high expectations. Marty & Carol E, Waterfront Pearl Condominiums

Very happy with our experience. Neil Kelly took our ideas and made them a reality. They took the stress out of renovation and made the process easy.

The communication was OK, the implementation was plagued by too many mistakes (that were mostly caught by the homeowners, not the project manager) and redos. The end result as not as good as we had hoped.

I already have recommended them to anyone who’ll listen!

Sure, there were hiccoughs in the process. But it all worked out well.

We had a 12 year old undersized solar array that we were unable to add to and had developed a leak in the roof under it. Niel Kelly was able to remove the old array, fix the roof, and put in a new larger and more efficient solar system in about three days. They were also able to decommission the old array in such a way we could put the old panels in storage so they could be used again by other family members. Their designers and installers were great to work with in that they were quite responsive to all our questions and ideas. All in all, quite happy with the end result. By the way, the final product generated as much in 10 days as our old system did in an entire month for the same month last year.

Neil Kelly has quality work and is dependable.

The carpenters made good recommendations and did a good job.

They did an excellent job from the design stage up until the finished remodeling. The workmanship was just perfect, and I appreciate working with the crew they sent over.

Aaron was very perfessi

They have a good warranty and are an established company in the community that doesn't seem to be going anywhere tomorrow. However, the communications between their staff and with us are lacking or difficult. Today, for example, it has taken multiple attempts to schedule a close-out meeting with their staff.
Today, an hour and a half before that meeting, they called to say they wouldn't be able to make it, and it would have to be rescheduled. There have been a lot of things like that. It has just been hard to get timely and accurate communication from them and between them.

Neil Kelly Construction is very professional, efficient, and has very skilled craftsmen working for them.

The finished remodel is beautiful. There were lots of little problems and decisions along the way and each one was addressed and solved.

We were completely delighted with our experience with the Neil Kelly Solar Team. They were very professional, smart, reliable and all around lovely people.

Neil Kelly was unable to provide the services that they sold me.