As the situation related to the novel coronavirus evolves on a daily basis, we are closely monitoring guidance and regulations provided by the Centers for Disease Control (CDC), as well as state, county and local authorities, and adapting our practices accordingly. Our company is working to maintain service to our clients to the greatest extent possible while protecting the health of our clients and employees, and ensuring the safety of our homes and workplaces.
Team Health and Safety
We are encouraging our employees and clients to observe the CDC’s guidance regarding individual prevention and response measures; most importantly to stay home if they are sick or may have been exposed to the coronavirus. We are equipping and encouraging all staff to work only from home and/or the active jobsites to which they are assigned, and limiting the size and frequency of face-to-face meetings, and implementing additional cleaning and sanitation measures in our offices, design centers and jobsites.
Projects Under Construction
If we are working in your home, rest assured that we have enhanced the many standard health and safety practices already in place. We routinely provide our staff with hand sanitizer, and encourage them to wash their hands frequently and be conscientious about maintaining cleanliness of the worksite as well as all other areas of your home. We have additionally equipped employees with disinfecting wipes, and are happy to routinely wipe down the surfaces we come into contact within your home. Whatever the stage of your project, we encourage you to speak candidly with your Neil Kelly representative about any heath & safety questions or concerns you may have. Together, we will work out a plan that ensures everyone’s safety.
Neil Kelly staff were always available to address issues and keep us informed.
very disappointed with the performance of Neil Kelly
They were a pleasure to work with. They did the job on time. They were very clean.
I would definitely recommend Neil Kelly to anyone. The Design staff listened well to our wants and needs. The layout of the plan was well communicated, and there were no surprises. This was important to me. Also, the Neil Kelly construction staff were highly skillful and professional and I was super satisfied with their work on the project. Most of the subcontractors were also professional and skillful. Overall it was a good experience even in the midst of the CoVid 19 outbreak, I felt comfortable with the workers in my home.
Neil Kelly has done solar installation and repair for us. Work has always been of the highest quality. Our installation includes both a photovoltaic array and house storage battery. Most recently the team repaired damage done to the PV array by a squirrel. Following this they installed a product called Solatrim which provides protection from animals. As usual the repair of the array as well as the squirrel-guard enhancement work was done with excellence. We have worked with NK since 2016 and give them highest marks for diligence and execution of work.
We’re so happy with Neil Kelly that we’re contemplating our next construction phase of adding an outdoor living space!
They are extremely dependable. We have worked with them for 15 years. The quality of their work is exceptional. The staff is exceptionally polite and knowledgable. They are just perfect.
Yes. Highly skilled work crew and project consturcted as agreed upon.
The roofing crew did a great job.
Very well organized, Jim did a great job keeping us informed on the progress, and we are very pleased with the job how it came out
I have used Neil Kelly over many years and have recommended them to a number of friends.
They are pricy.
They did a great job and were easy to work with and reliable.
I have used them for four different projects at various times, and I have been happy with every outcome.
We have been extremely pleased with their work!
Rick and his helper Bob are excellent copartners.
John was amazing!
Neil Kelly has done numerous projects for us, large and small, since the early 1990's. We have appreciated the competency, professionalism, and friendliness of every single employee. When we had issues, they were quickly addressed to our satisfaction.
Loved the whole team... Larry and his assistant John were very talented. We also had Brad and his crew for drywall repairs. They did great work as well.
The work in two jobs was designed and built very well.
I was pleased with the design and the project they did for me
Neil Kelly was efficient and considerate of all of our requirements. They completed a well finished and great product.
The provided fine craftsmanship, however, the management process was very poorly done. It took them an extremely long time to get back to me with responses; it took a lot longer than it should have.
This is the third house I've owned in my life, and I've NEVER worked with a team as high-quality and professional as Neil Kelly. From start to finish with my very significant bathroom remodel, I had a fabulous experience with them. Cannot recommend more highly.
It's great to work with the highly skilled craftsmen that Neil Kelly employees because I can depend on consistent of quality work and I appreciate the professionalism.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Neil Kelly as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys