Neil Kelly
Customer feedback report for

Neil Kelly

313 Reviews

Neil Kelly

In 1947, Neil B. Kelly started a remodeling company on a $100 investment and built it into a nationally recognized, award-winning business. Show more

In 1947, Neil B. Kelly started a remodeling company on a $100 investment and built it into a nationally recognized, award-winning business.

For over 60 years, we’ve been building a reputation for award-winning designs, outstanding craftsmanship, uncommonly good service, and consistently satisfied clients.

We are a pioneer in the design/build process in the Northwest and strive to incorporate green design and remodeling elements in all our practices.
Hide

Types of work

Home remodeling 1783
Energy efficiency upgrades 1515
Home energy audit 1488
Window & door replacement 1429
Handyman services 70
Solar energy 34
Replacement roof 27
Show all Show less

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2019
Guildmember since 2019
GuildQuality Master Award Winner
Guildmaster Award Winner 2014, 2020
Feedback Milestone
20 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
5 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
{{ showMilestones ? 'View less' : 'View all' }}
Full-time employee
Seattle, WA
Updated: Sep 14, 2020
Full-time employee
Seattle, WA
Updated: Sep 14, 2020
Full-time employee
Seattle, WA
Updated: May 21, 2020
View all

We’re taking the following precautions for our customers:

As the situation related to the novel coronavirus evolves on a daily basis, we are closely monitoring guidance and regulations provided by the Centers for Disease Control (CDC), as well as state, county and local authorities, and adapting our practices accordingly. Our company is working to maintain service to our clients to the greatest extent possible while protecting the health of our clients and employees, and ensuring the safety of our homes and workplaces.

Team Health and Safety
We are encouraging our employees and clients to observe the CDC’s guidance regarding individual prevention and response measures; most importantly to stay home if they are sick or may have been exposed to the coronavirus. We are equipping and encouraging all staff to work only from home and/or the active jobsites to which they are assigned, and limiting the size and frequency of face-to-face meetings, and implementing additional cleaning and sanitation measures in our offices, design centers and jobsites.

Projects Under Construction
If we are working in your home, rest assured that we have enhanced the many standard health and safety practices already in place. We routinely provide our staff with hand sanitizer, and encourage them to wash their hands frequently and be conscientious about maintaining cleanliness of the worksite as well as all other areas of your home. We have additionally equipped employees with disinfecting wipes, and are happy to routinely wipe down the surfaces we come into contact within your home. Whatever the stage of your project, we encourage you to speak candidly with your Neil Kelly representative about any heath & safety questions or concerns you may have. Together, we will work out a plan that ensures everyone’s safety.


Show more Hide
Expertise
Neil Kelly had the necessary expertise to manage my project.
96%
Professional & Organized
Neil Kelly was professional and organized.
93%
Construction Quality
I am satisfied with the quality of materials and workmanship.
94%
Communication
Neil Kelly communicated with me effectively.
90%
Problem Resolution
Neil Kelly effectively addressed and resolved problems.
93%
Clean & Safe
The job site is kept clean and safe.
96%
Punchlist
Neil Kelly completed the punchlist in a timely manner.
95%

What does this data mean?
All project locations are approximate
4.7
272 of 293 would recommend
243
29
11
3
7
No rating
20
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Neil Kelly using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Neil Kelly

804 N Alberta St.,
Portland, OR
www.neilkelly.com (503) 288-7461