Any type of home repair is difficult and I'm aware of that. But this experience is not what I had hoped for. There is nothing horrific, but there is also nothing that would engage me to suggest this to anyone else.
Kind of obvious
They are always reliable.
We have used Neil Kelly services since 1982. Their representatives have always been responsible and pleasant to work with.
I would recommend on basis of previous experience with a number of other contractors. Absolute professionalism.
Neil Kelly provided excellent service, honest pricing, and kept us informed at every step of our home repairs.
I know there were a lot of moving parts but the install took a loooong time and I'm still waiting on final receipt of tax information and system manual.
Excellent work from first estimates to follow-up after installation. NK's price was basically the same as the other good outfits we asked for estimates, but their work and service truly have been superb. Good people, from sales to design, to installation, to follow-up.
the group kept me well informed. The work was done efficiently, professionally and with care to property.
Jason B. at Neil Kelly is extremely knowledgeable and helped us choose the perfect solar and battery solution for our home. We thought we knew what he wanted, but after talking with him we ended up with a far better solution. Once the project got started, the whole process was smooth and stress-free, with every potential hurdle quickly addressed to our benefit. Steph, our installer, was in constant communication with us so we never had to wonder or worry. Although we had 2 other bids that were cheaper, the expertise and experience of the entire NK team made the extra cost well worth it. We feel very confident in our solar+battery system, in the installation of it, and knowing that NK will be there for us in the future if any problems arise.
The touch-up job was professional and top-notch.
I highly recommend Neil Kelly-Portland for their fine workmanship and value.
Very experienced team of professionals that I worked with. Absolutely I will recommend NK to my friends and family. I'm very pleased with the team and the results of my kitchen remodel.
Very pleased with the experience
It was an excellent experience. They treated us brilliantly. They were professional throughout the project.
Overall, my experience was pretty good!
Larry Romick and his team have been very reliable with a number of projects my family (mother and brother) have needed to have done, most much more complicated than this one, and we've always been very happy with his/their work, and would recommend this company to others.
Several neighbors have inquired about my level of satisfaction with Neil Kelly and I've highly recommend them in each discussion
Quality is exceptional
Work was well done and completed on time
In every trade our project needed, they had expertise and reliability. And they were a joy to work with, personally. They always kept in touch with us, and were available for questions. Their initial estimates and expectations were accurate.
They were willing to work with my special needs in logistics and my limited ability to commute back to Eugene.
We have used Neil Kelly for many major remodeling projects during the last 2 decades, and we have also used their Handyman Services frequently. We are never disappointed in the professionalism of their contractors, the quality of the product and design choices, and their commitment to their warranties. Calls, texts, or emails are responded to in a timely manner, including on the week-ends, and we are always kept abreast of any changes, either in product or schedule, that occur. While it is always possible to get things done in a less expensive way, we have always chosen, and will continue to choose, to have it done properly with the services of Neil Kelly.
Great to work with. High quality work, very fair and honest. Great people.
Neil Kelly always does a good job and follows up with any problems that arise.