They were very helpful in helping me to choose materials and redesigning my bathroom. I'm getting old (73) and would like to "age in place". The bathroom was too small and they came up with an idea to use some of the bedroom to increase the size of the Bath.
The team at Neil Kelly did quality work, were kind and caring. I was very pleased with the experience!
I have and will continue to recommend to friends. No one in particular at this time.
Enjoyed working with Neil Kelly staff. Solved our problems and were quick to make things right. We have already recommened NK, multiple times, to people in our neighborhood. Our NK leads, Anne and Kjell, were supportive and wonderful to work with.
If you are looking for a top notch company to handle a remodel or major home project, Neil Kelly would do a great job. Their staff is excellent, from the designer you work with, to the various NK employees to sub contractors, to the project manager. They handle everything from beginning to end. Their craftsmanship, professionalism, scheduling, etc. will meet or exceed your expectations. They have a group of sub-contractors they use which makes the homeowners job easy. You basically do nothing, but they communicate with you constantly on the details. We highly recommend NK, except they are a bit pricey.
The end result was good but it took of a little more of asking for things to be done without asking.
We had 6 windows installed, a new garage man door, and an existing door rehung. Workmanship was excellent. The job site was cleaned up every night. Couldn't be happier with the overall experience.
This is our second project with NK and we continue to be impressed with the quality of the design, planning, execution and work. We've told a ton of people about our experience and will continue to do so! Matt, Mike and Ashley are the best! This project was particularly challenging because of impacts on the supply chain due to COVID. Ashley was great about communicating with us and really kept on top of things with suppliers, etc. We appreciate the extra effort!
They have delivered on everything they promised. Additionally, often they went above and beyond.
I've used Neil Kelly for many projects. They are always competent, honest and thorough.
The design and planning of our kitchen project went very well. There were problems that arose during execution due primarily to subcontractors that were experienced. These issues were, for the most part addressed promptly and to our satisfaction.
Neil Kelly handyman service always responds promptly, follows through in scheduling, and does high quality work.
Neil Kelly was a pleasure to work with for my entire re-roof and solar addition. Everyone I interacted with during the process knew the ins and outs of their industry and were friendly and helpful when I had any questions. They made a complex project easy and pain-free on my end, and I am extremely happy with the outcome of the project.
Easy to work with and we love our new solar panels!
My mind was at ease throughout. From watching NK webinars to the completion, it went so smoothly.
Have had several jobs done big and small they always do a great job. Always on time.
Remodel was completed on time; quite a feat due to the pandemic. Excellent people in all aspects of the project from design to construction. Excellent subs. Thrilled with the finished product.
Valerie Garrett was very prompt with the quote and also worked with us on finalizing exactly what we wanted done
Larry Romick is absolutely the best. Our family and my daughter's family have used him for both handyman and construction projects for over thirty years. This last project was the biggest and Larry did not disappoint. The whole project was close to on time and on budget and all of this through the Pandemic. Larry and his contractors met every challenge and kept us all safe. We know Neil Kelly is a little expensive but perfection is worth it. I know this sounds like a paid ad but it is not. We just think Larry is this good.
In general we are happy. Communication was not the best which resulted in my sitting around waiting for them to show up and missing my own appointments. Also the crew didn't always know what the other person was to do or was doing. Some of the items we purchased that were not used or only somewhat used were removed at the end of the project and required a call to get them back. This project was just finish work from a previous project that NK was not involved with, so we were happy that anyone would take it on.
Neil Kelly's carpenter showed up early, stayed on task, and finished in his allotted. He had all the tools and supplies needed in his truck and did an excellent job. I would readily recommend them to anyone again.
My Neil Kelly professionals have done several jobs of various sizes for me over the past five years. The work has always been excellent and I wouldn't consider calling another contractor!
Excellent work and job completed within the specified time
Very, very happy with Neil Kelly and everyone I spoke to and worked with. They did what I asked them to do, did it within my budget and on time. So pleased with the outcome…and they were a joy to work with!
I have recommended both design build and home repair to my friends and neighbors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Neil Kelly as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys