My recommendation would be qualified:
I would recommend for the quality of the final product.
I would recommend for the communication throughout the project.

I would not recommend because of the lack of transparency regarding scheduling.
I would not recommend to someone who was looking for lower costs.

Yes, I would recommend Neil Kelly to a friend. They were professional and honest.

I am still waiting for the closing meeting. I understood that it was supposed to take place within a few weeks of the installation, and it has been several months and has still not been scheduled. The communication has been poor since the install. I understand there have been layoffs and I am concerned that has affected customer service.

Generally, the company has integrity and employs excellent people for installations. However, their level of workmanship is subpar. I would recommend the company, but with the caveat that their work needs to be monitored closely.

Very smooth process for planning/install with timely updates from PM. Good follow-up and closeout of project.

The quality and workmanship were exceptional, fully consistent with Neil Kelly’s strong reputation.

They were professional and very good about keeping me informed. Also, I like having a local firm standing behind the installation. We're very pleased with our solar energy system (panels and battery).

Almost no training was provided for how to get the most out of my solar system.

Super excellent experience, very timely and thorough, absolutely happy with Neil Kelly.

Complete projects prompt efficient friendly

Exceptional craftsmanship.

We have always had excellent outcomes working with Neil Kelly -- starting over 20 years ago in Portland and continuing here in Bend.

Efficient and do what they say. Designer was brilliant in softly pushing us toward good designs without being overly directive. Project manager was always available and resolved any issues quickly and professionally. He loved our dog.

All work was completed as agreed, and the company made sure everything was done right. My project manager, designer, and their assistants were easy to work with, and responded to any of my concerns. The sub-contractors, except for one, were great. The team of Brian, Karen, Steph, and Carolyn were a pleasure to work with. Chris was great as well.

They are very skillful, trustworthy and reliable.
They guided us through the process without overwhelming us with decisions
We could leave all the management of the project parts to them and still make decisions that were important to us. They handled all the subcontracting.

It would depend on what a friend is wanting. Neil Kelly is more expensive, but if design and workmanship is of prime importance, we would recommend Neil Kelly. If a friend were needing a comprehensive project, we would recommend looking at Neil Kelly.

Neil Kelly manages the entire project; everything is clearly laid out and the project manager keeps you updated on what's happening. All done with professionalism,courtesy, and friendliness.

We have done several projects with Neil Kelly, from major remodels (kitchen, master bedroom) to this one (overdue maintenance) and we feel we get excellent results at a fair price. They also stand behind their work if issues surface after the project is complete. What more could one ask for?

I would highly recommend Neil Kelly-Portland, and have provided a recommendation to David Thompson.

If having your kitchen demolished to the studs and reassembled in a much improved condition is your desire, give strong consideration to these folks. Outstanding team- gracious temperaments as well as expertise and skill.

Very prompt response and suggestions for different issues

I’m n time and very pleased to work with.

Overall, great results !

Neil Kelly took on the complicated and difficult project of foundation work and seismic upgrades for our 1908 bungalow. I especially want to shout out Wes, whose weekly status emails kept our progress and next steps always clear, and carpenters Elvo and Rodney, who were a pleasure to work with and who went above and beyond when the difficult work went on into the rainy and holiday season. Such major work on an old house came with many challenges, but with Neil Kelly I was always confident we would reach a successful conclusion. Thanks!

Excellent work and great company standards.