I would have given 5 stars but some things were high.
Basement flooded. Insurance company estimated the repair cost. Menold charged the whole amount of the repair cost even though all they did was clean up the water mess, paint and put down new carpet. The work looks nice and we're happy the project is done. We kinda feel taken advantage of because the work done doesn't seem worth the cost of what they did. Word to the wise, don't involve a construction company with your project until your insurance check is in hand. The construction company doesn't need to know how much the insurance company paid you.
I would recommend that anyone who is in need of mold remediation in their home or place of business consider calling Todd. He is a class act, is knowledgeable and fastidious, and truly cares about the work he is doing. His crew is second to none. Their work is of the highest quality. I am truly in awe of the work they did.
The crew was very professional and excellent to work with as we had to overcome some issues that arose during the mold remediation. Cody in particular was very easy to work with and we appreciated his desire to do a great job and his willingness to go above and beyond rather than just doing his job and moving on.
Jared helped to lead a great team, including William, Jim and others. And while the project did not go exactly as planned, and it never does, they brought the right attitude, approach and craftsmanship that I was looking for. all while staying on budget.
Professional and great work done. Easy to work with
I was especially impressed by the courtesy and timeliness of the people involved. The work looks good.
We've used them several times and they've been professional every time.
The first contact was pleasant and informative. The job assessor communicated what needed to be done clearly and in a professional manner. The workers came on time and worked efficiently, leaving the garage as they found it with no mess for us to clean up. I can't evaluate their work as I can't see what they've done.
Very happy with our bathroom remodel and the process. They prepared a clear and understandable design that met our needs, and our project manager capably solved the few minor problems that arose during construction (including helping make sure we had a new hot water heater installed before the weekend when ours died mid-project). Everyone who worked on our project was very professional, obviously skilled in their work, and thoughtful. There were a few times we needed a quiet house to take a meeting or two from home, and they were very accommodating about working around that for us. The finished bathroom is beautiful, and we can't wait to show it off to our post-COVID visitors.
Everyone did a great job and they were neat and courteous.
All of the staff were very helpful and they carefully explained each phase of the restoration. Great team to work with.
It took a really long time to get our work done. We've been engaged with them since July 2020.
They did extremely hard work and came in under half the price that they quoted.
We were very pleased with the job they did
From the first phone call to them, it was a great experience. I walked into a basement with a busted pipe and a pressure line spraying all over. They got there within a few hours and were able to save my drywall from needing safety cut because of their response time. I know I am going to forget some names but the team that handled drying out the basement was great. I may mix up names but I think Cody, Mandy, and Angie were some of the ones who stopped by to take measurements and make sure it dried out properly. Then Nathan and Will came out and went over everything with me, worked through my insurance, got us a planned date and basement is back to looking good. Would highly recommend!
Everyone at Menold Construction was very professional and did a super job in keeping me informed of the schedule and steps needed to complete the water damage project. I was very impressed on how helpful and friendly everyone was and the quality of the workmanship displayed. Everyone did a super job.
With a major flood in our home, Menold was there quickly to start the drying out process. The construction manager Ian was great to work with and we didn't meet anyone on the staff that was friendly and knowledgeable.
Menold was fantastic from day one. They came to my house within five hours of my initial call. They were always willing to work with my schedule. They completed everything to my satisfaction. I would recommend them to anyone.
Job well done, would use again if needed
I've had a lot good luck with them in the past. They seemed to be consistent with the good work that they do. I trust them.
They were very quick to respond and did a great job.
They were wonderful to work with. They took their time to explain the process. The project manager, Todd answered all my question and was communicative. He was reachable. They were accommodating, even with COVID-19, and with the equipment in my basement. They were respectful coming into my home. I ask that no one come before 9 am and Billy made sure no one did. They were helpful and it was a great experience. There were a few mistakes, but any time I had questions Billy and Todd were accommodating, and would resolve any issues. They wanted to make sure I was happy with the end results.
Very happy communication was very good and easy to work with.
We had an EXCELLENT experience working with Jarod and his team on mold remediation due to water damage in my parents basement. The team was very professional and Jarod always communicated to let us know who would be working and the daily/weekly schedule. It was nice to know there wouldn’t be workers showing up unexpectedly, as my parents are elderly. They were easy to work with when a change was required due to dewatering system we had installed. We agreed to a change order and the work was completed with the job. I highly recommend Menold Construction for any of your projects!!! The basement looked brand new when they were done. I will definitely use them again! Thank you Jarod and team!!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Menold Construction and Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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