Kyle Bannister and his team did a fantastic job from demolition, rebuilding and waterproofing deck, rail and gutters. And Kyle's recommendations were right on: installing facial railing mounts/gutter instead of surface mounts; special flashing for transition from roof to deck; providing flexibility in allowing no cost scheduling adjustments to meet our work/family activities.

Special mention goes out to: Erick Spicer and Spencer Puckett hard work in remediating the complex wood rot areas; Cristian Rosas, mighty fine work on installing the railing with the special triangular magnetic gate for access to the adjacent roof; and we thank goodness for Jet Garcia scheduling, payments, and responding to our many questions.

They were very professional.

Masterdecks, LLC was superb, meticulous, friendly, and great to work with.

We had a great experience with Masterdeck, LLC. Starting with the design and permit process through the construction phase and finish phase they strived to make sure the porch and stairs had great esthetics as well as excellent construction. They are great communicators.

After a slow start with my my material selection being discontinued, once the work proceeded it was fantastic. The deck was built exactly to my specifications. Seth B.was an excellent builder. I couldn’t be happier with the result!

Though it was spendier than we would have liked, the quality of the work was really great and our deck looks fantastic. We particularly look forward to using our outdoor space in the colder/wetter months with the addition of our heater and undercover system.

From my initial contact with Patrick Rasmussen I felt I'd made a good decision to have my new deck railing installed by Masterdecks, LLC.

The communication from Masterdecks was excellent! I felt like they did a good job of listening to our ideas and then applying that to the design of our project with their knowledge and expertise to give us exactly what we wanted.

Masterdeck did a professional job. Kyle Woodward, the lead carpenter, was exceptional with his work and attitude.

Would definitely recommend Masterdecks for anybody looking to build a deck that will look great and last!

The whole process was seamless, from the design to the installation. I was very pleased with the end results.

Excellent workmanship and attention to detail. Great staff to work with, responsive to questions and concerns.

Extremely likely to recommend. Professional throughout the entire process. Already have been recommending to friends and neighbors.

Prompt communication and expectations clearly laid out early on; team quick to identify possible issues and address emergent work; and all work executed at a high quality bar and aligned with the schedule

We really liked their crews and they did deal with any issues without question. We still have an open issue that we have been told will be addressed and I expect it will even though we have paid the last payment. The problem I had was their schedule estimates were way off. We we told it would take about 6 weeks total to refinish our two small decks and replace the railings. It took closer to 12 weeks essentially the entire summer to get everything done. This may not be their fault with all the supply chain issues in the Economy these days but still we really never got to use our deck during the summer at all due to waiting for the various aspects to get done and they did have to tear off the first attempt of the resurfacing as they didn't slope it properly. Luckily their water proofing contractor noticed this and the framing crew came back out and tore it all back off and re framed it all.

Everyone I interacted with was professional and quick to respond. Multiple changes had to be made, and they dealt with it all perfectly.

This was a large complex project to replace a second-story wrap-around 1,000 sq. ft. deck that had a somewhat challenging topography for building on one side. I was impressed with the professionalism and skills of all the craftsmen who worked on the project. The project manager (Ryan Quinn), quality manager (Mario Poposki), primary deck build crew (lead Scott Kennedy and Brandon Douzat), railing lead (Cristian), and undercover lead (Evan Anderson) were all great to work with, as well as their fellow crew members; very personable and friendly; patiently answered my questions; kept me informed of progress; promptly discussed and addressed any adjustments needed, problems, considerations, etc.; and made solid recommendations when the inevitable issues arose. The two different subcontractors that MasterDecks brought in for demolition of the old deck and for some concrete finishing work were highly skilled, very efficient, and experts in their professions. I would definitely recommend them for these specialized areas. I was also impressed that MasterDecks has a specialized team that focuses just on permitting, thus helping to streamline that often time-consuming process. This was one of the advantages over some of the other contractors I considered. I found the Buildertrend online project management tool was extremely helpful for tracking progress and status of the work as well as the financials and other aspects of the project. Unfortunately, there were significant schedule delays following completion of the main deck build, waiting for availability of the railing team and then the undercover team. These delays were primarily due to issues on other projects unrelated to this one, which impacted resources needed for this project and resulted in an overall project timeline about 2 months longer than expected. Most of that time was waiting for a few relatively short duration tasks to be completed. The project was more expensive than originally anticipated when getting the bids, however the old adage "you get what you pay for" rings true and I am very pleased with the final product. The new deck is gorgeous and the undercover system will be great when the fall and winter storms come! Although there were some frustrations along the way, which is to be expected with a construction project this size, I believe I selected the best contractor for this job and would recommend MasterDecks for a large or complicated project with many activities to coordinate.

They were really great to work with, addressing all our concerns.

The Project Manager is bad. We don't want to work with her. The workers don't pay attention to details. I emailed the owner several times regarding issues, but he never responded. He started emailing after the deck was complete asking about reviews and other projects. We told Amanda what we wanted during the review. Everything was approved by the city. They made a lot of changes because a lot of things were missing. We also had to pay extra money.

We would definitely use Masterdecks again and would highly recommend them to anyone looking for a quality company to build your deck

I would definitely recommend Masterdecks to anyone looking for a deck project. The finished product is amazing.

From the first meeting on our deck project until completion Masterdecks met or exceeded our expectations in all regards. They are a premier company providing an excellent experience and a high-quality build/result. Each associate was highly professional, courteous, and always put our interests and satisfaction first and foremost. Their use of the Buildertrend online project management tool is outstanding. In it all aspects of the project are tracked and updated daily. The schedule, finances, daily updates, messaging to/from everyone, and other things are easily accessed. Communication is continuous so we knew exactly what was happening at all times. Once they started the project, Masterdecks worked on it every day until it was done. In our initial meetings with Dave, he listened to what we had in mind and this resulted in detailed drawings for our approval and modification to make sure everyone knew exactly what was desired and expected. Every question was asked and answered for and by us. Masterdecks handled all the permitting and inspection tasks. Ryan then took the handoff and came out to meet with us and review everything again and initiate the actual construction process. Throughout this time as well as during the entire project Jessie kept us fully up to date via Buildertrend on the timing of all the different aspects of the building process. Tyson and his apprentice, Heath, did the actual construction. Tyson’s attention to detail and craftsmanship was stellar and he maintained a clean, organized, low impact worksite. He built us a beautiful deck that was exactly what we envisioned. When day to day decisions had to be made, he explained the choices clearly and provided not only pros and cons, but also his recommendations based on his knowledge and experience. Tyson was awesome and very enjoyable to work with. We were fortunate to have him as our lead builder. During any project issues invariably come up, including some things that did not exactly meet our expectations. Tyson’s response was always the same to any request, "of course, I can make that happen." And, best of all, he did in all regards. Initially we talked with several builders and got bids, however, it was clear from the outset that Masterdecks was the most professional and instilled the most confidence and belief that the overall process would be smooth and painless for us. It was! Masterdecks is competitively priced when you factor in all the things that they actually do, but they are not the cheapest in an absolute sense. Having said that, you always get what you pay for and any premium they get is well worth it in our estimation. As you might expect, particularly in today's environment, they are very busy and there is a queue. We waited months from the time we signed the contract until our project came up on their schedule and could actually begin. Moral of that story is that you must adjust your plans and expectations accordingly if you want to engage them. We are now enjoying a wonderful deck without any regrets on any aspect of the entire project. We wholeheartedly recommend Masterdecks without any reservations. Thank you all so much!

Both the people and the process behind having a deck replaced by Masterdecks built my confidence that the work would be completed in a professional manner and would exhibit quality workmanship. There were frequent check-ins to assure that I was knowledgeable of the future steps and that I was satisfied with the completed work.

I had to continually co-manage the project because the actual project manager seemed to be either busy or uninterested or both.

I enjoyed working with them. They were prompt and they worked us in to their schedule.