They are good quality, and I don't see any post work repairs.
Schedule - We are extremely happy to have been able to close on the home a month early without compromising the detailed workmanship.
Recognized Excellence - John Spencer was very accommodating to our needs and was very thorough in describing the MDB team's quality expectation throughout the process. His level of detail exceeded our expectations.
Recognized Excellence - I would like to recognize John Spencer for his exceptional service.
Areas Of Satisfaction - They allowed us to make several customizations that were important to us and they made very good suggestions on design choices that we hadn't thought about and it really improved the results.
Additional Comments - I think Massengill has a reputation in the area for being an excellent builder and even with that they exceeded our expectations. Everything was done on time and like I said, exceeded our expectations.
Yes, in fact I have recommended to a friend who has purchased a new home on Forest Bluffs
They are an exceptional builder. They offer a very high quality service, and we are very happy with our purchase.
Easy to work with and all work completed on time. The buildertrend app was very beneficial to keep us informed.
Recognized Excellence - Junior Barajas was our site lead, he was wonderful to work with. He was proactive and communicative.
Areas Of Satisfaction - We are very happy with the quality of the home. These are highlights 1. Curbless Showers 2. Rounded Wall Corners 3. Recessed dryer vents 4. Recessed Refrigerator bay 5. Attention to detail, we had very few blue tape requests, all issues were identified and fixed before we had a chance to find them 6. Willing attitude and flexibility around our requests
Additional Comments - Our experience with Massengill Design Build was positive. The entire team from initial sale to completion was engaged, helpful and excited to work with us. Most importantly they were communicative, responsive and completed the project on time.
We are thrilled with our new MDB custom home! As first time builders the MDB Team made our entire process seamless and enjoyable. We are so happy with the outcome
Recognized Excellence - We couldn’t have asked for a better project manager than John. He was a great communicator, extremely knowledgeable, and overall easy to work with.
Recognized Excellence - John Spencer and Jose Hernandez and Ricky Batts are the best in our book. Always responsive, collaborative, professional, and hit their marks (schedule, options, ideas, troubleshooting, etc.) every time! Raises, bonuses, extra perks, whatever it takes but keep them happy!
Areas Of Satisfaction - Communications, customizations, and schedule ... I was warned beforehand, and pleasantly surprised at ... NO delays!
I am not happy with them. It is of low quality. I am not happy with the quality and workmanship of the back porch and my lawn.
Ricky did our 11 month warranty check. He and his crew did a thorough job and were pleasant to work with.
We found them to be incredibly flexible and easy to work with, and we enjoyed the entire process.
Every step in the process - sales, design changes, selections, and construction-was handled professionally. The experience was pleasant, low stress and gave us confidence that things were going to be done right.
Recognized Excellence - John was exceptional.
Areas Of Satisfaction - There was overall cooperation throughout the entire process. We did this virtually from New York, and everything turned out beautiful.
Everyone we interacted with at Massengill Design Build throughout the process has been very professional and helpful. The quality of the construction appears to be very high quality. We have lived in our new home for over a year now and are very happy to be here. At the time of the one-year warranty follow up there were very few issues to deal with; mostly light cosmetic issues like nail pops. Practically a non-event. Ricky, the Warranty Manager and John, the Project Manager are Rock Stars! The two by six construction allows for more insulation which in turn makes for a very quiet house. During the height of construction in the nearby area, we couldn't hear construction noise until we opened our front or back door. Also, after one year, our heating and cooling costs have been much more reasonable than we expected. We've made many new friends since we've been in the neighborhood and many of them are very happy to be here too.
Great group of people to work with, we are very happy with the fit and Finnish. Great value for the cost.
I already have recommended them to my sister, and she bought a house with them as well.
Additional Comments - I've never seen such professionalism and great construction before. They have not only become my builders, but also my friends. They are fantastic, and I can't say enough good things about them. They were also professional, courteous, and eager to please. They put in a lot of effort into everything they do.
Problem Resolution - Thy are wonderful builders, and they even became my friends.
I love this builder so much, that this was the second home I have purchased with them. The quality, selections, timeline and ease of communication made the building process fun. And as a professional in the real estate industry, I am aware of many builders but I only called Massengill Design Build for my personal home. They are the best!
Communication - Easy to communicate and ask questions either thr builder through thr builders update app.
Recognized Excellence - Everyone! John and Jose were great to work with and available to answer all of our questions
Building with Massengill was a truly refreshing experience. In a time where many are trying to reduce cost at the same of customer service Massengill proved to be the exception to this mentality. Mike and Junior showed professionalism not common when having to tackle unique requests from us (buyers) even if it was challenging request.
Massengill Design Build has been great to work with - from the purchase through warranty. They offer far more floor plan options than most builders, allow significant customization within lot size and dimension limits, and stand behind the work. Simply the best homebuying experience we've had to date.
We had a great experience with MASSENGILL. We were kept up to date with the project the entire way. The change order process was streamlined and easy, leaving no surprise costs at the end of the build. The home was completed on time and we are extremely happy with result.
I have already recommended Massengill to co-workers and friends.
We were very grateful to the entire Massengill team. This was our first newly built home. We thoroughly enjoyed the experience thanks to the team at Massengill. John Spencer was incredible--and so responsive. Everyone on staff was kind and assisted us in every way possible to lessen the stress. It's been over a year, and we absolutely love our home and the neighborhood.
Areas For Improvement - They exceeded our expectations.
Areas Of Satisfaction - The process was so stress free. The vendors they used were extremely helpful, and their products were above what we expected. We were very impressed with the number of pictures they provided almost weekly to keep us informed as to the progress on our house.
Additional Comments - I recommend this builder highly. In the past, we purchased homes that were already built to prevent the stress of dealing with builders. Massengill made the experience FUN. Appreciated all the help we received. Great Team!!
The Massengill team has really made me feel that they want me to be happy and satisfied. Building my house was a great experience.
We had a great experience with Massengill and love our new home. As with any new build there were bumps along the way, but they took care of everything and stayed in communication through it all and answered all our questions.
The quality of the construction is excellent. Unfortunately, the opportunities to meet with the vendors for lighting, tile, countertops, and floors in addition to the construction walk throughs were less than accommodating for the working individual. I was unable to attend most of the appointments which was extremely disappointing. In addition, the representatives at the various sites (except for Terry's Floor fashion) were not very professional. I think Sara could have been more professional in her communications with us and I question her credentials as there seemed to be design decisions regarding colors and combinations (items that we did not have a decision in) did not flow. William and Junior were very easy to work with, very professional and friendly.