It took forever and I had to hire a plumber to come and replace dryer vent with rigid after your plumber cut it. No one at Long Home was capable of doing it. Matt assured me he would split the cost with me. He has yet to return my calls.

Your installer was rude and combative. Tracked dirt back and forth, never covered his boots.

They arrived on time. They worked efficiently. They cleaned up. They were very polite.

Fantastic service and willing to work with us.

Good explanations of process, expertise in installation, efficient, courteous

The entire process was seamless and transparent. I’m a very satisfied customer.

Staff was friendly and accommodating!! Everyone was very quick and efficient! I would highly recommend this company to anyone!

Communication is terrible. My job has not been finished as promised, still waiting for completion.

Bruno and his crew were very professional and courteous! They did a wonderful job with installation of my walk in shower and new toilet, and I would highly recommend this company.

Their work was kind of effective, and they are great.

From start to finish, I was walked through the process. My questions were answered and my concerns were addressed. The entire team was easy to work with and there were clear lines of communication. This was my first shower remodel so I was nervous. I am grateful for the Long Home team recognizing that I was learning about the project along the way. The end result is beautiful, functional and addressed my needs.

I'm happy to tell others of the quality of the products, and show off our new shower. But I'll also advise them to get other quotes first. That way, when an LHS finally visits for a quote, and they get incentives to sign on the spot, they'll already be informed of other options.

Long Home was very efficient, and they did exactly what they said they were going to do.

The price was a little high for the quality of the product.

Tech installers who were efficient, clean and professional

The showerhead is not exactly what we expected. There is no way to adjust the spray. We probably should have asked more questions during the consultation.

Contractor were very respectful and when financing they were very helpful and when Wolfgang when he came to initiate the project was the best he knew what we wanted and explained everything

I liked the two young men that did our shower. They worked tirelessly from the minute they arrived until the minute they left without a break that I ever saw. I made lunch for them and insisted they take a few minutes to relax and eat. They really didn’t want to stop and eat but I said, my house, my rules! They were appreciative and respectful. Don’t loose the Long Home, they are a testament to what makes your company great!

A bit on the high side as far as money. But you get what you paided for. And I'm happy with the end result.

My remodel experience with Long Home from the very beginning was professional yet comfortable and personable. Customer satisfaction was evident throughout the process and after. The quality and craftsmanship by my installer was above expectations and it was evident he takes great pride in his work. Both installers were exceptional and did an amazing job!

The delay in installation date was concerning. Wish I had been called when it was known there would be a delay.

A week ago, Long Home converted a tub to a walk-in shower for my 91 yr old mother who has dementia.

Your sales call was too “used car sales pitch”.

The communication with Jerry P was fantastic.

The initial visit with sales staff was very easy since we had an idea of what we needed to do.

The consultation as well as the installation was good. I would recommend.