do the follow threw you say you have and call us to have problems adressed and fixed

Although the job was well done, I believe it was overpriced compared with the cost of using local contractors. I would encourage friends to obtain estimates from local contractors for comparison. I regret not doing this

Installers did a great job. They had to do tear out original tile, plus what other installer did. Covered areas where they walked, cleaned up afterwards, & stayed so job was finished in 1 day.

The product specialist Tom was excellent. He knew the products and installation very well and explained in detail the process. Tom was very easy to talk with and answered all of our questions with a high level of confidence.

Both Jerry & Jason from the Project Management Side were very respectful and informative on the day of the installation.

no follow up later on and high finance rate

They did a awesome job with converting my shower 🚿 😄.

The updates with each step was great.

Pprofessional craftsmanship and insyallation

The subcontractors that work for Long are the worst I have ever seen. Absolutely no pride in workmanship, just get the job done. The new siding that comes out of the box, I expect to look the same when installed on my house. Instead it's cut and prepared on the ground in the dirt plus walked on ,kneeled on then installed on the house. It looks like the siding that has aged 5 years out of the box brand new. No work station setup for the siding, just cut it wherever you please. I have never seen anything like that this in my life. I called and complained but fell on deaf eyes. The worst experience, plus being upset and the the tension built up was unneeded. Buyer beware when hiring long for your siding needs.

Everything was fantastic from sales to installation. Very happy.

I liked Ben who did my estimate abs walked me through the entire process. After he finished the process, he told me it would be 4-6 weeks before the product would be ready. When it came, the base didn't fit and they said it would take 4-6 weeks to get the right base. That is 3 months and no one owned up to the mistake or said they were sorry. I love the shower and Brad who installed the new shower.

They did a great job and cleaned up everything great

Great product and service, extremely slow and almost non responsive to correct issues with instillation.

The job was done timely but several things were overlooked including that the first one of the showers that was installed didn't have the water hooked into it, so my husband called the installer (who was on his way home) and the installer walked him through how to get the water flowing. They sent someone to make corrections in a quick manner, but I feel like there should be a checklist to go through before the installers depart.

From the beginning of the project till the roof was redone, everyone was well organized, worked hard, and their communication with us excellent. The grounds around the house were well protected and the workers clean up during and after the project was outstanding.

It takes forever for the installation to occur.

Professional team and team leader

The whole process was seamless and the end product just right.

I would recommend Long to anyone needing work done in their homes, I was very satisfied with work done.

The price was comparable to other companies. I'm happy with the service, product, and overall turnaround time once I was given a realistic time frame. It's a beautiful shower.

My experience with Long Home was all that I hoped it would be and more. From the salesperson to the team of technicians that did the work were excellent.

Material quality and work done well

The overall project went very well from start to finish. We would be glad to recommend this company to others seeking a bath remodel of any kind.

My experience with Long Home was very professional from start to finish. I highly recommend Long Home.

The walk in shower good but inside the cupboard backing up to the shower has been damaged and hole in ceiling