Professional, high grade product, everyone

Poor communications, missed deadlines, misleading product sales, very rude management (Frank and Evan). These two managers do not listen, respond abruptly and rudely to customers issues, and should take a lesson in managing customers from installation manager Christina.

Everything, from start to completion.

The entire process was very easy. All of the people that I dealt with were very nice and professional.

They were great, and they came right out when I had a problem. The guys were really nice.

You are way overpriced, 22 Thousand for a shower install and I didn’t even get real tile! 22 THOUSAND

Started on time and finished quality installation in one day.

I feel the project manager should have been here more and not just on the phone.

I had an amazing experience. Everyone did everything they were supposed to do. They were on time and it came beautifully.

Mislead and had to argue for a resolution. Sales manager Richard was not listening only saying what he felt.

Very efficent and knowledgeable workers, they knew the plumbing in the house and connected everything perfectedly. They left the area very clean. They answered all my questions as best they could.

Yes the installers were great guys

The experience we had during our bathroom fix was excellent. The Long Home representatives came into our house with the utmost respect. They placed cloth down everywhere they would be walking. Ensured we were updated the entire time. Cleaned up all mess and vaccummed at the end. The work looks absolutely amazing. I would recommend this company againt.

They did a fantastic job in my bathroom.. I love it..The workers were great and very professional.. Out standing job...

Feeling taken advantage of

The installers were excellent and completed the job in one day. They did a pretty decent job of cleaning up after themselves. The completed job was beautiful.

Workmanship

Excellent installation team.

Excellent product experience from initial consult through installation

Long Home truly exceed my expectations. The crew was very professional and got the tub to walk in shower completed in about 6 hours. The finished project is just beautiful. They took time to explain the shower head features. I had no clean up to do after they left, everything was spotless. Thank you for a job well done.

Professional crew in every phase of our roofing job from start to finish. Very disciplined, hard working, respectful, and courteous. Our finished product is nice to look at and has an excellent workmanship and quality warranty to back it up. Even our estimate and initial visit was informative and straight forward with a great product orientation. Happy with the whole Long experience and want to pass it forward.
Regards; Leo C

Great experience with all staff.

How they explained everything

Too expensive. Overpriced

The sales representative Amanda was very pleasant. She knew the product and company really well. She was not pushy,rude or inpatient.
The installers were great also. Both were named Mike. They worked well together and knew the product. And was very helpful when it came to where to place everything in the shower.