The product was fine.
I would recommend Long Home Products. They were very helpful and courteous, and they answered all of my questions.
They left some stuff on the roof, but after we called, they came right over and took what they left away.
Windows look great, we purchased in hopes these windows will help with energy efficiency, but it it too early to tell. We are awaiting response to come look at a few windows that we can not close properly
They did a good job. They left everything in order and clean. I think they did a marvelous job.
If the opportunity arises, I would gladly recommend Long Home Products to a friend. The “proof” is in the roof, and I have seen the quality of the work. I was included in the process from beginning to end with no second guessing about the steps involved. What a relief!
I would recommend the company, the salesman was wonderful and informative. They cleaned up well after they were finished and very impressed with the cleaning methods. The roof looks great.
I would recommend anyone having a roof done to Long Home Products. It is quality work and done quick.
I love their products. I had (2) sliding glass doors in a previous home. they were great also.
They give you a lot of verbal commitment upfront before the install but the end result is not the same and very one sideded.
After several interviews for both fence and roof projects Long offered a better quality of materials and price. I was pleasantly surprised by the quality of the workers and workmanship. I actually tipped the fence crews. (Roofers were too many to tip. I hope they're paid well by Long)
Everybody was iconic from the beginning. I was able to get in touch with them, everybody was polite, got back to me, and called me back if they didn't have the answer. Even the salesperson that came out for the sales the first day stopped in to see if everything is good and I liked it. The crew was neat and didn't leave a mess. They were polite and did what they had to do. I had some problems with the wall. I called them and took a picture and sent it to the project manager and in a couple of days, they came and took care of the problem.
I was very impressed with the entire process. Long Home Products were very thorough and I was very impressed.
If the need arises for me to recommend Long Roofing services to a friend or family member I will gladly do so without any hesitation.
They did a good job.
Long Roofing was very professional and did excellent work.
Long Home Products is the best.
The one reason why I decided to purchase was the long term warranty that is transferrable to a potential buyer of my house. I believe that will be a great selling tool when it is time to sell.
I already have recommended the company to a few people.
I am very happy with the service provided. I would be more than happy to refer Long Home Products to anyone.
I feel that I have a safe and hardy roof as I could expect!
The salesman, Tony, was very good and explained everything to me. My installers were very professional and made sure everything was done right.
It was as advertised and they followed through on everything.
Knowledgeable and considerate. Took his time to answer all of our questions and made sure we understood.
Very happy with process from beginning to end. I will recommend to anyone who asks about their services.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Long Home Products as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys