There were incompletions upon move-in. The completion process with Bella Vista Homes has been frustrating.
Horrible workmanship houses built too quickly! My house is just under 4 years old and we have mold due to poor attic ventilation, the walls aren't sealed properly, and the hvac system doesn't function properly. Legend is unwilling to help and has refused our request for help! A house less than 4 years old shouldn't have these issues Legend says its my fault but 20 out of 100 homes in my neighborhood have this mold issue! So you are telling me that's just a coincidence I think not!!!
We feel we made a mistake by choosing Bellavista and will not be referring to any friends or family. We were lied to several times throughout the process and still dealing with malfunctioning and damaged material from the poor quality build. Overall a very stressful, expensive experience while most of our friends chose different builders and received outstanding service and build quality.
My experience so far is horrible. My homes completion date keeps getting pushed back. Very disappointment with this builder.
So far everything has been on schedule and legend is great at communicating progress.
Taking forever to build my house
Great overall
6 weeks later I'm still waiting on repairs to be corrected and dishwasher doesn't dry the dishes.
The staff is amazing to work with and have the best in mind for residents.
We are pleased with our house for sure, but I do think as buyers, we are easier than many of others I know would be. There are certain aspects of the process and the company’s communication and organizational skills needs improvement before I would feel confident recommending Bella Vista to friends or family.
The service is pretty good.
The quality feels builder grade. The layout leaves a lot to be desired.
Ray Melima who helped us onsite was very polite and respectful. Ray made the process very enjoyable and kept the atmosphere very professional.
I have already recommended two friends to buy homes in the same community that Bella Vista Homes is at. The value is great.
Bella Vista Homes has been helpful, attentive, and answered all of my questions. They have been on top of things and are awesome at responding to everything, so that was a plus for me.
I have been in construction myself since 1988 and the quality of the homes that Bella Vista Homes are building is great. The structure of the homes are made and designed really well.
Art and Mariano were both extremely professional and cordial. They had a lot of knowledge about the market, and made it simple and easy.
I havnt had a lot of interaction with the staff I meet Josh he seem pretty friendly
Our experience has been great. I love the layout design of our home. I am a bit disappointed with carelessness of finish work though. Also, the house wasn’t cleaned in a professional manner in the way we were told it would. For those reasons, I am neutral and would tell a potential buyer of Bella Vista of such.
Beautiful homes for great prices. I highly recommend Cesario at Green Lake Meadows!!
The work is rushed and lots of details missed.
They are great houses for a reasonable price, and it is a great community to live in.
It was a good process from beginning to end, Art J. was able to get us into a home even after our initial setback. Good team all around, good communication, and it all leads to our beautiful home! Thank you to the Cinco Lakes-Bella Vista team!
Haven’t even started the build process, and already have had several issues. This is my second time building a home and have had multiple issues and being let down.
I love the home. I'd recommend it to anyone interested in new construction.
from my sales person to the construction manager, they were there for me any time I had a question. they took time to answer and never made me feel like a bother. I really appreciate everything that was done to get me into my first home
Buying a home remotely was difficult. Several items were misrepresented in a virtual environment. Like showing home upgrades that did not exist in the home that was purchased.
They are very helpful and assisted me with all my questions. They have good customer service and are very friendly even for customers out of state, such as myself.
Logan Chipman my sales person guided me to my dream home plan. I loved it.
They handled the building of my home with me completely out of state. The home was done to satisfaction,
The sales representative all the way to the Construction Manager manager were great and followed up really well on our project.
Homes are beautiful.
The only thing I didn't like about Bella Vista homes was that I was not able to choose how I wanted the home built. Such as I really wanted a walk in shower but because each lot has its own plans on how the home is built and what it comes with inside of it I couldn't.
I like their floor plans and quality of the building.
Excellent team to work with
Overall they were helpful, easy to work with, and the communication was good.
It took so long for the house to be built and they keep changing my date on completion project started in october the said done in feb and now may. this is my only hangup i cannot get into the house
Poor Quality work throughout
Have not yet had enough data points to make a determination
I love the design and storage of the Berkley home
My managers were great. Toro was great. The construction managers were great. The trade subcontractors were not the best. The work was not up to par when you are spending over $300,000.
Their design is very good. The execution is hit or miss. The staff is very friendly.
I am very satisfied with the sales person that I worked with through Bella Vista Homes.
Andrea was fantastic. She went out of her way to help me and to do what needed to be done to keep me satisfied.
We were impressed with the videos we saw and liked the extra touches that are usually only seen in more customized homes.
The entire experience was awesome. Brett and Kyle were great at keeping me updated and are great assets to your company.
All the employees have been so helpful, patient, and really nice to work with. Every question we had was answered and they are
always available if we had any other questions or concerns.
They have bad customer service and their follow-up is horrible.
Toro Mata was very professional.
They were not trying to force us into a home, but made sure we were doing what was best for our family. Everyone has done a great job and their customer service has really stood out.
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