I am overall pleased with the completed project and realize that anything of this magnitude and expense is going to have a challenge here and there. I can't say enough about the project manager, who came by often and addressed every concern. I had hired a general contractor who was supposed to be the overseer for me of the project and was to deal with the manager/crew, but he had a family conflict. Turns out I didn't really need him; Brandon and the crew, I felt, were honest and responsive and knowledgeable.
I am likely to recommend Lakeside Renovation & Design to a friend. They came in, worked fast, and finished very quickly. They did a great job.
Every area has been “on top of things.”
They are the best. They are professional, the workers are outstanding, and they are timely.
We are incredibly pleased with the work the Lakeside did with our basement renovation. From start to finish, the entire team was knowledgeable and professional.
Great experience. Would recommend yo everyone with needs.
I am satisfied with the quality of work by Lakeside and I have referred friends and neighbors.
Satisfied customer! Lakeside bid was fair and reasonable. I had received a few bids from other contractors and they were either too high or the company would say they could do the project, took measurements and never saw them again. I will definitely contact Lakeside for our next remodel project. They are dependable, no surprises and communication was excellent.
Overall, it was a very positive experience & I "love" my windows!
Professional, friendly and easy to deal with thru every step. Especially in today’s understaffed business world, they were exceptional.
They give a talented, knowledgeable, and quality service. The people are talented.
This has been such a frustrating experience - awful, inconsistent communication; many days where no one shows up to work without explanation; terrible quality (for example the glass shower door installers realized they could not install the doors because the work crew never grouted the shower threshold so it was unstable); doing not even the bare minimum without any communication between work groups or homeowners. Some days we had three people working really hard, other days we had a 14 year old girl and her mom doing the painting, sometimes we had weeks at a time where no one showed up and nothing was said about when they would return. It is bewildering and maddening how unprofessional and incompetent they continue to be. We signed on for a month long bathroom renovation and we are well into our third month with no end in sight. I would very much recommend a different company, hiring them was a mistake I will never make again!
This job was a complete nightmare from start to finish. Communication is extremely poor among other reasons.
We had such a great experience with Lakeside! They redid our siding, gutters, trim, and put on a deck. The quality of the work is outstanding and the people were great to work with from start to finish. They took care of everything we asked and it looks great. Looks like a new house!
Started the job on time Full crew showed up every day till finished
From start to finish, I was pleased with the knowledgeable professionalism of all the Lakeside team members. They addressed my concerns, and answered my questions whenever I had them. The installation process was smooth, efficient and timely. Good price for quality products. Kudos to everyone for a good job, thanks!
We’ve worked with Lakeside before, and because of the quality of work they provide and how easy they are to work with, we will continue to have them do any renovation project we may need in the future. I highly recommend them to anyone looking for the best company to renovate their home. They are awesome!
Lakeside Renovation & Design exceeded my expectations. My house looks new, the team
The crew was wonderful to work with. We were glad to work with Andrew and Daniel
I can say that they were responsive to any of my questions or concerns.
My project is not completed, until the concrete work is done. Project Mgr recommended they start and resume after concrete, so I went along w this. It’s been difficult to get a concrete company without a lengthy waiting time.
With this being said, I have a punch list that basically is sloppy workmanship. I don’t understand why the lead man did not check the other sides after I pointed out issues on the first side worked on.
I’ve paid in full, and regret paying the last half, due to workmanship issues and wonder if Lakeside will correct it.
There seem to be no management and no quality control.
They are very professional and did great work!
Very happy with the sales process to the installation of our windows. All professional and clean
The end product is beautiful and everything we wanted!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lakeside Renovation & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys