Certainly, this is the MOST PROFESSIONAL company you will encounter! From consultation to the delivery of work.
Their team was extremely responsive and great to work with.
They were professional and did a great job with cleaning up the project once it was done.
Basically, we placed our order in April of last year. It was just installed in the last couple weeks. Initially, there was a problem in finding a vendor. The materials were also a problem. It took months to get anything resolved. They took no initiative.
Everyone I have worked with at Lakeside is courteous, professional and friendly. I trust Lakeside and that is why I have had them do 3 projects at my house so far.
Lakeside did 2 jobs for me, both done very well and completed on time. At innsbrook they put hardy siding around my entire house. Looks great. At Chesterfield, they refurbished my deck.
The guys were great, but we had communication problems- 2 no shows without a call for explanation and the project took longer because 2 men rather than 4 came. The two we had were very professional and thorough. It was also right at Thanksgiving and during covid so there were additional challenges for them.
Everything was great from start to finish. We had a great experience with everyone from the first sales call to the painter that finished the job. They always showed up early and worked all day. We are extremely happy with our finished product.
We are very pleased overall with the end result of our multiple projects we had done with Lakeside Renovation. The care they took on the details was fantastic. Our only negative experience which prevented me from listing this as a 5 star rating was that our 3 man team was really a 2 man team for most of the project. This extended our timeline out significantly for project completion. The team we had, (Will, Danny, and Brandon) were professional and courteous throughout the entire process and kept the worksite clean. They listened to any concerns we had and corrected any issues that we pointed out.
all of the installers and project managers were professional and courteous.My calls were returned in a prompt manner.The siding,roofing and guttering all met or exceeded our expectations.
They did a good job! The guys were responsive to my suggestions on the work and the things I wanted to get accomplished.
They did a great job with the work that I had them do!
This is a big investment in your home value & appearance. You need a company like Lakeside that understands your design & renovation finish goal.
Their craftsmanship was wonderful.
Did excellent job on the concrete and the initial sales with much guidance and advice. However communications were severely lacking.
Three people worked at our home which included scrapping off old caulk around windows and then re-caulking. In addition we had exposed wood covered with aluminum and wood posts around a lower patio covered with a permanent type of material. What stood out was the precision with which each job was done - - like each person worked as if it was their house and did their best.
Without question, the best home renovation experience we have had.
Done on schedule, at the bid and very professionally.
I highly recommend Lakeside if you want the job done right the first time. If you have changes or concerns during the project, they are flexible and accommodating to your needs.
Andy Young, Corey Heeley and all workers were very professional and helpful from the very start. I had an active leak and was leaving town in a couple of weeks and Lakeside was able to fit me in their schedule and had all work done before I left town even after hidden problems were discovered. I am very happy with the quality of work and would definitely recommend them to friends and neighbors.
They were excellent all the way around, and we had no issues.
Wil and his crew did a fantastic job. They were professional and displayed a work ethic rarely encountered (above and beyond the expected) From start to finish we were kept informed every step of the way with no surprises.
I had a great experience with this company from planning to execution. My new front door is beautiful and energy efficient.
Lakeside did an outstanding job on our front porch project. They fit our project within a timeline that was earlier than expected. They had great ideas on our design, completed our job early and it looks outstanding. We would refer them to anyone for a home construction project, we were impressed.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lakeside Renovation & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys