installers were friendly and professional. They kept me informed along the way.
It was a quick, professional job, well done
They were on time, friendly professional cleaned up after themselves. Excellent job.
The whole experience was great from start to finish.
Everything from start to finish was timely and professionally done! The work was of great quality!
If we had dealt with the customer service rep initially, this project would have never got off the ground. Luckily we didn't "meet" him until after the work was done.
Water staying in place and not draining.
Excellent service, Non-pressure sales and hard workers
I don't really have anyone to recommend to
the lever to turn the shower off and on could not be centered, it looks weird, friends that stop by comment on that, little embarrassing. I wish they could have centered it. all else is beautiful
I would highly recommend this team; very thorough from start to finish.
Very positive process!
Great crew, made sure everything was right
Measurements were way off. Quality of materials was significantly below expectations. Quality of workmanship was not as good as I was lead to believe. If given the chance to do over, I would not use Statewide Remodeling.
Please with the work
Great communication the workers were great explained the different steps and problem that arise during the work. Very professional
I love the shower and Octavio did a great job.
Definitely! We have already recommend Pacific Bath to many of our friends, those at work and others. We shared photos and the one word reaction was WOW! A+ experience especially with ALL the install team.
My wife and I are very pleased with the installation of the new windows and sliding glass doors.
My wife was disappointed in our color choice when the material delivered. The installer insisted that he return it and allow her to make another selection. We really appreciated that.
The friendliness, courteous and timely manner of installation. Constant contact. The shower is exactly what we agreed upon and beautiful.
Windows are great installers we're professional did a great job clean up
My wife and I are very satisfied with the quality work that was done by Rite Window Co. The 2 plumber/contractors that installed our walk in shower were very polite, respectful, professional and kept the work area clean as they progressed through the project. We had our bathtub removed without issue. They arrived at 10am from over 3 hours from home and didn't leave until the job was 100% completed at 6pm. Everything was picked up and spotless. They put down drop cloths to protect our carpet. I would highly recommend Rite Window for any work to be completed by them.
Sales Pitch was thorough and complete. All of my questions were answered. Installation team were professional and completed the project in one day. Using all Kohler products sold me on using Rite Windows.
The shower looks fantastic. They took a total of 3 days or actually 2 1/2 days.
Statewide was very professional, communicated well, and the whole team was very courteous.
Explained everything EXACTLY as it would happen and everything happened EXACTLY as it was explained. No surprieses
Sales rep was very upfront on how the install may look due to non-standard measurements, and other esthetic issues, so there were NO surprises when the installers actually started the work. The installers were also pro-active on keeping the work area clean, and also reiterating how the patterns may not match, the seams, etc., so again, there were NO surprises during the installation.
The entire experience was very good. The workers were very knowledgeable, neat(before,during, and after), made do with a couple of minor problems, and they were quick at what did. Skilled Workers. My only disappointment was they did not put new trim around the windows on the inside. Otherwise a 10/10.
The gentlemen were professional, knowledgeable, and friendly! I had both bathrooms done at once, and they both look fantastic! Amazing job!
Better communication
The initial salesman was a smoke and mirrors man. I could not reconcile the price he wanted for my shower and although I initially agreed, the next day I cancelled my order. After that, the initial salesman refused to take my calls. I was eventually contacted by the higher level manager who offered me the same job, but for thousands of dollars less. I agreed and the project was completed. I was satisfied with the work, but after close examination, I think the project was still over priced.
They kept me updated on the whole project
Quick response time, friendly customer service, excellent quality work
From start to finish the representation of the company was impeccable by all of the employees we worked with.
Amazing experience for start to finish, John was great and answered on our questions and Vlad did an amazing job
Installers were great. Other parts of the company not so much.
Very good experience working with Pacific Bath. Since they are using quality materials, the shower parts and install might be cost prohibitive project for many folks.
No high pressure presentations, equal quality window offerings to other competitors, good communication.
Millie was very helpful with her information of whats happening and when, ahead of time.The crew was on time
They were able to get me scheduled quickly and finished in a timely manner
My rep, the head of the construction crew, and the construction crew were 100% customer related and customer concerned they made sure every question was answered
Wanted to be sure that I was receiving the best product, so I went with Kohler. The Pacific Bath of Tucson was excellent in their preview of the job. Joshua Meadmore met with me a couple of times to ensure that the parts and installation was on time and in the right place. . . As a salesman Joshua Meadmore had me sold with complete information that I needed to start the project.
Joshua was very careful and detail oriented. We appreciate the good work!
Any problem found will be resolved
The quality of their work is excellent. Their workers are first rate and take care to leave the work site clean with tools stored away at the end of each day. They were carefull to correct problems that existed before this project.
I am very happy that I had Rite Window come to my home and install my beautiful walk-in shower. I actually had installed a walk-in shower the year before from a building supplier. I was not happy with the quality of the shower install and so I opted to pay a much higher price for Rite Window, but I don’t regret it. It was worth it.
Beautiful finished product, easy to deal with, friendly respectful installers
I already have twice, but if I was younger I would probably have gone a different route myself.
Quality product-you get what you pay for!