The shower exceeded my expectations. It turned out beautiful. Had no problems during or after installation. Happy I went with Koehler/Home Smart.

Professional workers and sales people made this experience excellent.

It wasn't just one thing, and it wasn't many issues. The installation team worked well together. One member should have input reference anything he may have observed with the other to influence the quality of the installation at completion. Working together for the common good will generate more happy customers.

Entire installation completed in one day as promised, even with significant demolition for our project.

Jerry worked super hard with my wife to make sure we were satisfied with the end result.

See below comment on pricing of materials.

Pacific bath was exceptional, from sales to the installation crew. First rate.

Statewide has a professional team and excellent products. Highly recommend. This is our second installment and we are very pleased with both installs.

I would highly recommend kohler and Home Smart Industries to anyone looking for a walk in tub. Our experience with them was very good that is why we highly recommended them.

I had a great experience with the installation team and would recommend them to anyone interested.

I love my new windows. Everyone we worked with was very professional and nice.

I was truly impressed with the degree of professionalism, knowledge in planning that went into the project I was paying for.

I will not hesitate to recommend to my family and Friends.

Installation was accomplished professionally and in a timely manner.

Great installation team

I wouldn’t recommend based on the quality of the product I got

There were 'spots' on the accessories. the installer was here to solve the problem the day after I called.

My husband wanted to have this shower installed. I did not. It was way too expensive. The salesman that came was Paul. My husband talked with him I’d say over a hour. After hearing the conversation for 5 min. I left the room. Very pushy salesman. I was in sales for over 15 yrs. My husband never asks for much, I told him I don’t want to know anything about this shower, not the price or anything, it’s all on you. My husband died even before the shower was installed. But, I was told that he put down a non refundable $2,000 . I knew I could not afford this on my own. I kept getting calls from Paul , I agreed for him to come out to take off some of the whistles and bells to drop down the price . He told me about financing. At this point I agreed to anything just to stop getting calls. Again this was not something I wanted. It was my husband. He is passed now

Great product!

Everything was great until the install day.

Very professional in sales and installation.

Excellent service and high quality!!

Our Master Bathroom is so bright and opened, looks great (wow what a difference from before and after) we were very pleased with project leader Jaun and installation leader Nelson, excellent service, very polite, kind, and explained to us throughout the process. For anyone conidering remodeling their Bathroom, definitely touch base with Statewide Remodeling.

I went with Statewide because I thought it was a reputable company that I wouldn't need to be concerned about fraud or price gouging. I was wrong. After watching the installation and remodeling process I know there is no way my shower cost $25,000. I will never recommend anyone use Statewide Remodeling.
While initially looking at the shower, Shawn had a small handheld device that he said showed moisture. He held it to several sections of my shower which read 20-30% moisture. He held it to his hand and it showed 100%. This was another sign of scamming I should have keyed in on.
I thought my walls would be like the sample I was shown. It was not. My shower wall material is less than 1" thick. The sample I was shown and held in my hands was a heavy 2"-3" material like marble or stone.
Flooring:
During his sales presentation, I asked Shawn about changing the flooring. He said Statewide only offers a limited and higher quality set of samples. He showed me the laminate samples. None of which I liked. He said he would meet me at Home Depot to pick out a different material. Later, when I called him about meeting me at Home Depot he said Statewide didn't do flooring, other than their few samples. He said I would need to have this work done through Home Depot staff. He didn't see the need in meeting me to help choose my flooring materials. The man who came to do the measurements said he didn’t know why Shawn said they didn’t do flooring because they do install flooring.
Shower door:
Sales - Shawn asked me about a straight or curved tension rod for the shower curtain.
Me - I asked about installing a shower door. He stated that doors could be added later by Home Depot or someone else. At this point the price was so high he didn’t want to add to it by adding a glass door. I didn’t disagree. I went with a curved tension rod.
Contractor – came to take additional measurements. He suggested I go with a straight rod otherwise water would come out from the shower to the floor. I changed to a straight rod.
Shower door 2nd request: I asked Marissa about the possibility of getting a shower door installed during the remodel. She said she would check and get back with me.
She said yes the installers could bring standard sliding doors.
I asked about the price. She had to get back with me on a price.
It was $1900. for sliding doors in a frame. Sizing was not discussed. She said I would need to pay at the time of installation because I was on an installment plan. If I wanted custom doors I would need to have another contract which meant another visit from Shawn or other Sales staff.
I told her I would go through Home Depot.
She said the installer would have the doors with him if I changed my mind.
Day of installation Joe asked if I wanted the doors. I said no, the Statewide doors were too expensive. He said he didn’t blame me.
Backerboard:
Sales - The waterproof backerboard used by Statewide is a proprietary material to create a waterproof boundary between the solid surface, Kohler Luxstone, and the studs behind the shower.
Installation - The backboard used was not a proprietary material.
Wall studs:
Sales - Shawn stated that the yellowing and brown on my grout was mold due to the 20-30% moisture between the wall and tile. He said when I cleaned the grout with bleach it was like “giving the mold a haircut.” He said the price included replacing the rotted studs behind the walls. I asked if a percentage would be returned if there was no wood rot to be replaced. He laughed and said no but I wouldn’t be charged more if there was extensive wood rot.
Installation – Leo, the installer, and Joe, the contractor came out on the morning of the installation. They both stated that the browning/yellow on the tile grout was not mold but aging grout. Once the shower area was down to the studs, I asked if the studs were rotted and needed to be replaced. They both said the studs behind the shower looked great, better than most. No remediation is needed.
I have no price break down of materials. When I asked Marissa, my handler, about a detailed invoice, she said that I had "bulk" pricing that would not show a breakdown of materials. Statewide is a fraudulent company that allows salespeople like Shawn Steiner to price gouge the consumer.
I'm reporting Statewide Remodeling - Austin - to the BBB and have consulted an attorney. Shawn was smooth but I should have asked him to leave when he asked me to guess how much the remodel would cost, then laughed at me when I said $10,000.

Whole experience was pleasant and professional. Sales to installation was perfect. The only thing wrong was that the work was done in under a day when they said one to two days. That was a big plus. Waited the suggested v24 hours for the seals to cure and was amazed at the new tub and shower setup. I just wished I did this a decade ago.