on time, considerate of our home-kept the path to the bathroom clean and put up barrier to keep dirt/dust from kitchen area, left bathroom clean and neat at the end of each job day. overall very pleased with the results of the tub to walkin shower switch

Very professional and meticulous work done to my satisfaction within the time frame allotted.

Beautiful addition...should have done years ago...excellent quality.

Really like the products they said 2 day install and it was 2 day

I would recommend.

Because you stand behind your product and work.

All the staff involved were professional and friendly.

I was notified via email that my material was ready for installation on Nov 7 and in 3-5 business days installation would be scheduled. We were aiming for pre Thanksgiving. After 5 days I called, left a message for the scheduler and heard nothing. I would call 6 MORE TIMES!! Scheduler NEVER called me back, reps answering the phone claimed there was no office manager I could speak to.
Finally I called my in-home rep, beside myself with anger and frustration. Within a day, Virginia was able to get things back on track; scheduler called, whining that she’s the only scheduler in the office. What!? You’re scheduling thousands of installations a day and it’s so overwhelming?
Needless to say, pre Thanksgiving was no longer an option. We were scheduled for first week of December. First day was great, second day snow fell, they couldn’t get here and wanted to skip me and go on to their previously scheduled job and come back to me in a day or so.
Not acceptable at this point. I called Virginia again, who said the other scheduler helping out would get back to me and let me know what would happen; I waited all day
Finally I called the other scheduled 5pm who said “oh yes they’ll be there tomorrow for sure”
I ask you how in god’s good green earth was I supposed to know that without her calling me to tell me???

Very professional, friendly and competent. arrived on time and cleaned area.

Quality product and installation. Professional installers

Total disregard for New Hampshire laws and rules, disrespect for legislation to protect people. It was very disappointing, particularly because I chose Kohler because of past dealings and product history. It’s a tragedy that vendors cannot comply with rules and regulations that are adopted for protection of the public.

Customer friendly and very professional.

They did excellent work and made my life easier.

I will recommend Rite Window. The installation team was skilled, time efficient, courteous, and very professional.

Communication was not as good as it could have been. Also, customer issue was dropped and not addressed again until the customer brought it up again.

From what I experienced, you can’t go wrong with this company, both with their employees and products,

Our shower replacement was not an easy job requiring customization, and they did a great job

I very much liked my saleswoman !! She was very informative and helpful!! Everyone was very helpful- my two installers absolutely made my day ! They were so knowledgeable, so polite, and I wish they fix everything im my house !!

We ended up having to let our sales rep know we needed additional casings after we decided to do all of our windows and not just our front. She mentioned she would do a lap of the house before she left to confirm, but never did. We added those to the scope and had incremental fees and then they were not replaced while the work was done. I had to reach out and have the installer come back out to replace the casings. He had no interaction with us when he was done and just left. Never got a follow up from the company confirming they were replaced.

Please see testimonial.

I would recommend that every aspect of what was to be done be put clearly in writing so there was no confusion when the installers come.

the job was rushed due to the weather. Rite window should of rescheduled the job so it would take place during a major snow storm. The amount of clean up and related work was more than it should of been and half of the clean up and dings to the walls and ceiling was not pointed out to us. The drain in the shower is not centered, there was glue left on the shower doors.

Every one was super friendly and professional

Staff were friendly, very professional, and were highly efficient.

The installation crew did a great job.