They were very professional and addressed our concerns.

Fast and cordial team.

Understood what was offered

The installation and cleanup was completed in one day. The team was courteous.

The in home demonstration was very good and informative

Professional. No lagging, Constantly being productive. Protective of my home.

The product itself and the service from the installers would have received a 10, however the sales professional destroyed me ever recommending this company. He came into the home and promised that everything was included in the price, including mold removal. I'm fact his exact words were we expect there to be mold. Once the walls were opened there was indeed mold and a pretty bad case. It did require a specialist to remove and treat. The sales representative, Eric Bjornstad was contacted and we were told that because it was so bad they didn't cover it and to go through the insurance. Not at all what was said when he sold the product. I should have read the multiple forms I was signing but I trusted your representative and it cost over 4k that was not expected as an additional expense. I would never recommend this man to lie to another consumer.

Very positive experience overall. I would highly recommend the team and the product. The installation team did a fantastic job. They showed up early and finished in less than one day. They put drop-cloths down on my stairs even after I told them not to worry about the stairs because the carpet was being replaced. I think they might have left my house cleaner than they found it!

Nice looking product

Zach was marvelous. Tearout and installation in 2 days!

Exceptional communication, excellent work, fantastic attention to detail

Very professional and caring.

Very happy with our Bathroom. It looks wonderful

I am really impressed with the professionalism of all concerned and the high quality of the product. Will definitely recommend.

The entire experience was smooth and free of stress. Pacific Bath said what they were going to do and then did it. Kept us informed throughout and delivered on time.

The instalation was able to be completed in a week, which was much appreciated.

All staff members were very helpful and professional in helping me get exactly what I wanted in my bathroom renovation.

Very professional

Excellent quality and excellent people to work with. Why wouldn’t I recommend such and amazing experience!

Everyone was friendly and ensured the job was done right.

Prompt, efficient service, excellent protection of my property, and cleanup after job was done!

We were very pleased with everything from the initial contact through the completion.

After filling out previous survey explaining it all, I got a call from someone that was going to set up a time to come to house and see what could be done. Never got that call.

The sales person was very knowledgeable and the crew communicated well. The product was everything you would expect from Kohler.

Friendly people from sales to installation. On time, efficient, no surprises and cleaned up after job.