The products themselves are excellent, the non-plastic material of the walls, the way the corner pieces are made, the quality and convenience of the double shower head, the fold up seat and the fact that it's so well made it can hold the weight of someone 3 times my size, were all of the highest quality. The peace of mind that comes with knowing my husband will be safe, that he won't trip stepping over the side of a tub, and that if he were to slip, the grab bars would hold him and the safety that the seat affords are unparalleled. The install team, Ted, Rich, Danny and Manny, were incredible and just so far above average, it's hard to put into words without sounding insincere. They excelled in every way and made the process quick, easy, and convenient. I didn't even have to clean when they left.

Highly likely to recommend Great service from start to finish

How my new installed tub and shower looked after installation

The installation team was great and very professional, they encountered a couple of hiccups and solved them very well .

Clear presentation of options and cost. On time. Efficient. Clean installation. Respectful of house and residents, including dogs.

It is expensive, but the install was well done.

Each person we were involved with were friendly, knowledgeable, and were not pushy in any way. The sales presentation was informative and not high pressure. Installers were as clean as the demolition process could have possibly been. The process from start to finish was exceptional and the resulting finished product is excellent.

I was promised a plumber would come by to fix my leaky faucet by Mel, Joseph, and Lyrica whom I spoke with last week. I was also promised weeks ago by Todd Smith that they would cut me a refund check of $2500 but no check has arrived.

Quality installation of the shower and bath tub

We have an old house. The installation was a little more complicated than some, but Chris and his team did a beautiful job and kept us well informed every step of the way.

I love my new shower. From the sales person to the wonderful installers and the supervisor were so friendly and answered every question. Taking a shower now is so relaxing and no worries about falling....I love my new shower.

I have already recommended your company to 3 friends

Crew was very professional
On time respectful of our property and pets
Went right to work and did an outstanding job replacing our windows
Cleaned up and explained everything

Everything was done in a professional manner and finished very quickly. Am very satisfied with my new doors!

Great product looks fabulous. Great people to work with.

Everything was great...

Very professional. Always on time as expected.

Both h window and patio door defected

I would tell them to be sure the tub is what
they want.

Only took one day, and they did a great job.

8 is a high number. Not much room for improvement

Pacific Bath was very flexible with scheduling. We ordered everything in March but didn’t want it installed until June. They had no issues with storing our materials for that length of time.
The install team were very respectful of my home, covered the flooring from front door to the bathroom. They cleaned up after themselves after day one and on the last day. They were friendly and timely.

I am very happy with the quality of the product and the professionalism and expertise of the guys that did the installation.

The company was accommodating and easy to work with. The staff that came were very friendly, worked hard and were respectful.

The installation did not occur on the scheduled day because someone in the office did failed to put in the work order. We saw the salesman reserve that day on his laptop. When the workers did not show up, I phoned Ayissa to find out what was happening, she said she would look into it, but did not call back. I then phoned our salesman who got busy and got us scheduled for the next day. (I had repeated emails telling us to be ready for our installation on the 20th ) The workers did arrive right at 8:00 the next morning and worked steadliy. We should have checked on their work as they went along, but trusted that it would go well, big mistake. Our salesman ordered a shelving set that was indented , but by the time we saw the job, they had already put the wall in place. Three grab bars were on the intial order and only two were installed. I examined their work order and sure enough, it didn't contain a third grab bar or inset shelving unit. I saw the screen on which our salesman had put in the order. Again we contacted our salesman who arranged for an installer to come on Monday to put in the grab bar and two flimsy corner shelves. The shelves are better than nothing, but not what had been ordered. We have nothing particluar against the Koheler brand, but truly feel that Ritewindow needs to get their act together. I would really hesitate to recomend your company to anyone.