The installers were totally incompetent and did damage because they did not check old water lines for standing water. As a result the water from these pipes came down through our kitchen ceiling. It also filled a ceiling light several feet away from where the drywall cracked.

They are always very friendly, helpful, and never in a hurry. They take all the time you need to understand everything, choose materials and make a decision.

Kind and courteous, Overall experience was pleasant.

The workmen and the manager were great to work with. Very professional and concerned about our satisfaction with the shower.

They are good

Love the showers. They are not only beautiful but functional and safe for my elderly parents.

Originally measured wrong 54 not 60 ORDERED wrong pan put LEFT drain was a RIGHT Drain DIDNT SHOW UP Wednesday or Thursday Cracked pan had to work into weekend installers not happy didn't clean up well (Used my Moulding to cover a corner instead of Lux Stone excess !

This team has customer service down to a science! The in-home sales consultant, schedulers and installers were extremely courteous and professional. The installers did a fabulous job and kept everything neat and tidy. We love our new shower!

Our experience was straight forward and everything was done in a timely manner. Shout out to Cody our shower installer- he is professional, friendly and worked meticulously and is detained oriented. He did an excellent job overall and we appreciated his communication with us each step of the way.

Daniel and Jeremy were the key. They were very courteous and worked diligently.

The installers were great. On time, checked in to stay late to complete the install. Explained they would need to return because not all the hardware was there for one of the shelves.

They kept me up to date in every step.

Quality windows, great communication from all sales and service teams, respectful sales and service teams

Installers were great.

Call to schedule the completion of the job.

This whole deal has been a cluster. I’m dealing with sales guy who was totally unclear what I was buying for in a showerhead to the completion of the job. Installation guys that is very good job but just overlooked one small matter, which was plumbing the one door. The service guy that Rite Window sent out did nothing but complain. He was sent out to put on a new showerhead, but when he found out, he had to plumb the doors, he about lost it. Almost like I was asking him to build me a house. He plumbed the one door but left the other door, totally unplugged and unusable.

well done work

The quote process was simple and the installation went as planned. Pacific Bath communication was good about the timing of the install. The installers were professional. The shower is great.

Everything from the sales person (Colin) to the delivery team was excellent!

Very professional and clean! They were really tidy! The work was top notch!

The job was completed in the time stated. Many other companies promise a quick completion and do not hold to that promise

Everything, quality products, outstanding people to deal with, Installers Wellington Joe and his partner gave us excellent workmanship,left the job sight neet and clean. They’re an asset to your company! Customer service after was also excellent Thank you.

They kept us informed during the process and when we reached out they always called back.

Installers did a great job, were respectful of my home and left everything immaculate

Cost was very high in comparison to local market, however, it was very convenient to have the work completed in a very short time period!