Koelbel has not fulfilled our contract agreement, so I am unable to recommend the brand to a friend. The general sense is that there is a markup for the name without the quality to back it up. There are persisting significant issues with our home that still have yet to be resolved or have a clear path forward. And overall, my fear of a lack of attention to detail has been validated.
We are still waiting on the punch list to be completed by Koelbel Mountain Communities.
The team has been very friendly and effeciient.
Love the specific model and we love the location of the property and the specific lot. Sales group is awesome and very communicative. Preferred mortgage person seems less interested in us the buyer and the feeling is they know we must use them (I'm aware I can choose a different bank to finance in the end) so they don't really need to work to be sure we are happy with the finance process. Very different from the internal sales group - actually the opposite experience so far. This has been the only negative thus far.
I would recommend the people at the community.
Too early in the process.
The team has been amazing to work with from sales to construction. We love our new home.
We love the Rendezvous subdivision, likely we would buy a single family home in the future in this same subdivision.
I was concerned with some of the mandated contract provisions, but the performance of the people at Koelbel, and the home, have exceeded our expectations.
Do not purchase here. Builder does not follow through on commitments.
Conrad is great. He's very professional and very knowledgeable. The only issue I have is I'm very frustrated with their position to not want to fix the flawed production of the concrete on my patio.
We are extremely pleased with the sales office and especially Hannah for working with us. We could not be happier with the outcome.
Friendly, knowledgeable sales staff. It’s been a pleasure working with Anne Burks.
Great community for a second home.
Of course, I'm a *little* biased, but I am thrilled be buying a home and working with this fantastic team!
Anne, Hannah and team are really amazing. We have enjoyed the process of building with Rendezvous! Highly recommend.
The staff at Rendezvous were super nice, efficient and on the ball! I love my new town home, they did a fabulous job on the buildout, its beautiful! I love the view and looking forward to spending time there!Pam C
Contributing Factors - Location, price, amenities and the reputation of the home builder
Contributing Factors - Great location! Good floor plan. Really like the easy access to trails and town. We are also looking forward to the ski shuttle and ski locker!
The plan and the community are great. The sales people are great at helping out with questions and responding to requests. The one down side was that there really wasn't any effort on the part of construction to get our minor punchlist items from the walk-through complete. They still aren't. We have a supply grill missing on the ceiling since before closing and also missing a cover plate to cover a plumbing cleanout sticking through the wall.
As a broker for RE/MAX Alliance, I deal with many sellers and builders and Anne has demonstrated a superb example of how a sales transaction should be conducted. The bar is high for me and team Rendevous has made this purchase enjoyable and exciting!
Friendly, smooth transaction.
Contributing Factors - Community and quality of homes being built. I don't believe there is overbuilding of the area, this maintaining the best views.
I've bought several homes and buying a Rendezvous home has been the most pleasant experience I've had. Their personnel are competent, courteous, professional and a pleasure to work with.,
Areas Of Satisfaction - I was most satisfied with the Sales Manager (Anne Burks), the Director of Development (Terry Stanford), the Vice President of Development (Keith Neale), the Construction Manager (Mike Morrow) and the construction personnel. They all worked tirelessly to satisfy our needs in a rushed closing and performed tasks "above and beyond the call of duty"
Sales Knowledge - Anne is fantastic and was very knowledgeable and helpful both before and after the purchase.
Recognized Excellence - Anne Burks is an asset to the community. She has been helpful with getting oriented to the valley and any question one might have.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Koelbel Mountain Communities as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys