Rob did a great job interacting with my insurance company and completing the roof replacement without any issues. Clean-up and follow-up was as expected. Our new roof and chimney look great and should perform well in our volatile Florida weather.
They are very dependable and priced right.
We had a great experience with K&D. They are very knowledgeable, and will get your project done right. Our roof looks great and is well done. Also, they do a beautiful job with stucco repair as well.
Work completed and no leaks the last couple of rains, communications could be better.
Final Walk-through - They were working and then gone, area was cleaner than it was before they started.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of K & D Roofing & Construction Co. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys