Was not a great experience as detailed below.
Very satisfied, so yes would recommend
My mother has already recommended Joyce Factory Direct to several of her friends and neighbors.
I would recommend Joyce, to my friends and family. Very pleased with the job.
We were very happy with the project, our sunroom is beautiful!
Yes
They were very professional, cleaned up behind themselves, and the windows are lovely.
Knowledgeable and friendly staff. Willing to go above and beyond.
The quality was great and Matt was an exceptional installer. He worked very hard to keep dust and dirt down.
Their prices are high.
Great job in explaining & installation of shower! We are very pleased!
project was not completed on the promised time frame, specs was not as it was discussed before
I have issue outstanding and the issue that was to be fixed is still not fixed
Pleasant employees; quick completion of project; great product; quick response to minor issue with installation
They promised something they didn't do. I wouldn't really recommend them because of that. Instead of doing it in three days he did it in two days, but I think he was hurrying. He scraped the wall and there's no paint there now. I don't know how much I would recommend them unless they sent someone different. It's hard to say, because they use different contractors. They were very nice. They did a great job installing the shower but they messed up the wall. He said he would be back Monday and he didn't come back. We called Joyce Factory direct. They said someone would look into it and call me back but they never did. Everything else I would have said good things about. My friend had a shower installed. She had a different installer, but it worked perfectly for her. The people that came couldn't have been nicer. They were very polite and efficient, but he shouldn't have said he would come back and fix the wall when he probably knew he wouldn't. The shower itself is perfect. It couldn't be better. Don't promise something you have no intention of doing.
Look at bottom
Joyce Factory Direct & Bath Planet were very helpful. They did the job efficiently and effectively, and we are very pleased with it.
I strongly recommend Joyce Factory Direct for any remodel project. They are terrific.
They were professional from the salesperson to the installers. My shower is beautiful. They cleaned everything up. I wouldn't have known they tore out a bath tub and installed a shower
They were very professional and did a good job
I have already recommended someone.
Kinda was my sales person, and was excellent. Did a great job explain8ng and offering options.
I was pleased with their service. It was very good.
Install was great, Rick was easy to work with.
I am likely to recommend Joyce Factory Direct & Bath Planet because when the installer was here he did it quickly, in a day and a half, and when I had a problem they were here the next day. I think they're great.