very pleased with the replacement patios doors - excellent workmanship.
Joyce Windows, Sunrooms & Baths seems to have difficulty with manufacturing windows according to their measurements that are taken. The 4 windows in the front were a little wider than permitted, so the 4x4 that went in made it difficult for a correct fit. The garden window shelf size was a quarter inch shorter than the measurement of the glass that came in. The replacement that came in was completely wrong and had to go back for another try to get it correct. The screens for the windows are now flush, when older versions had 8 inch insets on each side that would have made up the difference for the window to fit properly. The windows can fall off the bracket now and that can cause safety issues.
The installation was delayed because they had the wrong parts for the door, and I am not very happy with the quality of the storm door. The storm door windows have a tendency to get jammed easily. Now I know what jams them, but it's a tough way to start with a new door when the windows are jamming. Because of the lack of door glass, it has been a problem for us and a concern for us that we may break the window. For what we paid, everything on it should be perfect. Overall, I am not very.
2 years ago, I had an excellent experience with Joyce Windows, Sunrooms & Baths when I remodeled my first bathroom. I have had an opposite experience with my second bathroom remodel.
Professional work, job well done, and the shower works well.
Great CUSTOMER SERVICE
,Very Nice and Knowledge about his products
doors & windows have been great quality
Well I had to pay $500.00 to get the mess cleaned up they left behind and if your wanting to service our area you have a funny way of showing it.When I told you of the issue you didn't care.
Our sunroom project exceeded expectations. Then entire team was easy to work with from management to the highly qualified workers for each phase of the project.
Installers were top notch and kept everything clean
From the first representative to the installer, everything was very professional.
We have done multiple projects with Joyce Windows, Sunrooms & Baths and have been impressed with their work every time.
Everything worked out perfectly, the salesman was wonderful and very accommodating and explained everything. The installers were great, they did everything quickly and showed me how to handle and work with the windows. They cleaned up after themselves. It was a very easy process for me.
You don’t honor your own mistakes
The first salesperson was new with Joyce, and he did not give us all the information we wanted. So we had written Joyce off our list. Then, your rep called and we agreed to talk with a different agent (Gina) who was very knowledgeable and personable (so was the first agent). Perhaps everyone does not ask as many questions as we do, but 12-18K is a lot of money and we want to know what we are getting! The installation went very smoothly and quicker than we expected. It did take about 2 months to get the final caulk applied, but it looks great and we are very pleased with the work.
The sales person Gina Jones had a great presentation and was very helpful. Tim, who installed, did outstanding work. Also, the product is a quality purchase both me and my brother appreciate.
Quality doors, locally manufactured, skilled installers, knowledgeable sales and customer service staff.
The work that was performed was excellent.
I may, or may not use again. I would certainly obtain several other estimates. Before signing with Joyce I obtained one other estimate that was unrealistic for the work requested.
Joyce Windows, Sunrooms & Baths were very easy to work with. They did very good, quality work. They also cleaned up before they left. They did a phenomenal job, and I am very happy with their work.
Joyce Windows, Sunrooms & Baths was professional, friendly, and knew exactly what they were doing. I was very happy with the results.
The whole process went very professional from sales to the completion. The salesman to the construction crew. The job was done in one day and I felt they did a very high quality job. We enjoy our deck so much more after the roof was added. The first words out of our mouths was, why didn't we do this sooner?
Very please with my new bathroom. It was completed within 2 days. The worker was very professional and try neat.
Product is great. Installers were great. Customer service, lack of follow up from the sales rep and over sharing what is very vs what I received, is a bit lacking. This is based on the customer service I've received from a comparable company.
Very professional...I highly recommend