I’m happy with the quality of the work. I’ve never had a bathroom done before, but I thought the quality was very nice.

Any issues I had or what we came across, they were dealt with, addressed immediately, and taken care of.

We were told that we wouldn't have financing because we had good credit. That wasn't true when we got the bill. We were lied to.

I have recommended Joyce to several people. They deliver on what they sell and strive for complete customer satisfaction.

From the initial discussion with the salesperson, Nate, through the entire construction process, things were done according to what Joyce told me was going to happen. Everybody I dealt with was very straightforward and absolutely very pleasant to deal with. It was a great experience.

For our church they have been a wonderful, professional partner for many years.

Very professional and prompt service

If you want a stunning remodel with quality materials, it is worth checking out Joyce.

I have recommended Joyce to my family and friends. I think Joyce Factory Direct is a hidden asset here in the Cleveland area.

We have had absolute five-star quality workmanship by Mark and Adam that came to install the doors and previously, the windows. They made every effort to make sure that we were 100% satisfied with the work that they did.

This is the third different time they have done work for me, and I have always been satisfied with their work and the way they have done it.

They did a fantastic job from beginning to end.

They are very professional.

They were professional all the way.

Ugly silicone sealer visible in all corners (very noticeably) Shower stall is mat finish, silicone is very shinny. looks more patched up than a new install.

We are happy with what we got.

Mark and Adam were well organized and worked well together.They looked at what they had to do and installed the doors quickly and efficiently. When they were finished,they cleaned up after themselves.

If there is a mistake they make good on fixing the issue. Hard to find a company that does that in 2026 !

Very professional, polite and well mannered, efficient and experienced.

This is not in a normal daily conversation that I would have but if questioned I would definitely recommend

The quality of the work on my shower project was outstanding. It took a while for the materials to arrive, but the quote was $2,000 less than the competition, and I was able to customize the job to my satisfaction.

Please pick up the remaining siding in my yard. Quality work was appreciated. Clean up was fabulous but I still have boxes of siding on my lawn with the wooden planks holding them off the grass. All under snow now.

The communication and customer service were excellent

Quality product, professional staff, wonderful installers and good communication

Hopefully they are every efficient