They did a shower and door for me. They are both very nice.
What separated you from others I met with was comfort level in dealing with Aaron at the first call and on through the entire staff. Everyone was professional and PERSONABLE which is an important characteristic for me.
The salesperson was not pushy and cared about my needs.
The sunroom and shower projects were done very professionally and the work crews were great. They cleaned up after themselves and explained everything they were doing. However, I have contacted Joyce twice about a warranty issue with the sunroom and have had no response so far. I have told them to leave a message if no answer and I would return their call as I receive an annoying amount of spam calls and don't answer an unrecognized number. No messages have been left thus warranty issues seem difficult to get resolved.
The installers performed a fantastic job and were extremely professional.
Experts on the job
I need my shower door installed.
Very professional and thorough.
They did a great job all around. Very satisfied.
After the installation was completed, we had several issues with the finished product and could not get anyone from Joyce Windows to communicate with us.
We just really loved the whole process. Everything was super easy. We just had a really great experience.
I think Roosevelt did an absolute phenomenal job. He worked alone and was the cleaned and neatest craftsman I have had in my house in a long time.
Everyone, from sales to marketing to the workers to the installers, was top of the line. There were no problems, and everything was done professionally, and the installation was just top of line.
I was misled, not only by the gentleman who sold me the product, who said I would be dealing with the company, not an outside company, and that they would be available if I had questions, which was not true. I was misled. Since I am not en expert on bathrooms or showers, I assumed that once the contractor came and did the work, Joyce would send someone out to inspect the work, but no one showed up or called — disappointing.
We have dealt with Joyce Windows, Sunrooms & Baths for three different projects. We are totally satisfied with all of the work that they have completed for us.
They led me to believe it would take a couple of days, it took a couple of months.
The installer was very friendly and helpful. He was very quick and efficient.
Not likely. Everything was good up until the job was almost finished. There was a broken window upon delivery over a month ago. No word at all from the company on the replacement window until WE called. Yes, we are STILL waiting.
They did a great job.
The workers were efficient and cleaned up well after they did their installation. I am completely happy with their work.
Joyce Windows, Sunrooms & Baths - Charlotte was very invasive and very unresponsive when legitimate questions were asked. They were rude. They talked to my wife and me like they were experts, but when we had legitimate questions, it was, "We will get right back to you," but a day or two or three would go by before we ever heard anything.
We have been very pleased on both sunroom and window and window replacement they do a great job. We will recommend you yo all our fr is ends
All went according to schedule and we're very pleased with the result
The team worked quickly and efficiently and left no mess. We are very pleased with the results.
All interactions were timely and professional.
they were fquick and personable and cleaned up after them elves
Not sure I'd recommend
They never could get the order right. That was the main problem. It took them three times to get it right.
The salesperson, Travis, was very helpful and very friendly. We were very pleased with him.
The salesman was pushy. He said they wanted to take the walls out. The walls were taken out and they replaced it. You can hear communication in the bathroom now.
This is the 2nd job that Joyce Windows, Sunrooms & Baths has done in my home in the last 6 months. The 2nd job is not completed yet. We just signed a contract. So far I was very satisfied with the work done on the last project. I am sure the same level of quality will be applied to this new project.
The information provided prior to the installation and doing the installation was not correct.
The installers were very professional, courteous, and they cleaned up after themselves. They did a good job.
The sales representative gave me false information. Fortunately I had a great installer.
Overall, they did a good job. It did take a long time for the glass to be delivered.
great work happy with the results we liked the installers they were fantastic
I have already given a recommendation for Joyce!
They provide fast and great service.
The work was done very well. They did the job in a timely manner. I was very pleased with my new bathroom.
They were quick to respond and did a good job.
The installer was very thorough, but the piping on the shower was not installed correctly.
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Overall they did a good job!
Joyce Windows, Sunrooms & Baths started off with a little bit of a problem, as a worker had an issue with his car breaking down. They were able to get someone else to come in really quick. He did a great job. His workmanship was 5/5! The guys stayed all day until they finished it. The workmanship and professionalism were perfect. I could not ask for better.
Joyce Windows, Sunrooms & Baths had a very good crew. They were very clean, neat, and professional. Their product is very good.
Failed to deliver what we purchsed
The last measurement on the door and window was not correct, and it set us back on the installation four weeks.
We were very thrilled about the new shower that we received for my mother. Changing the old to the new was very worthwhile and makes it a lot easier for her to take a shower without any problems.
Everything was good.
They did a good job. Except one corner does not have enough caulking.