My experience was good!

I recommended them to my neighbors.

Neighbor saw the work. May contact Joyce.

My order got lost. I booked with this company because they could get it done while I was out of town. Right before I got back into town I called to make sure they were almost finished. I hadn’t even ordered the product. I was 4 weeks delayed, which meant I couldn’t rent my unit when I needed to. Which meant I lost a month of rent. Suddenly, this bathroom update was costing me a whole lot more money. No one called me back to hear my complaints and consider options despite my requests. No one took responsibility for the problem. Everyone pointed their finger at someone else.

Joyce Windows, Sunrooms & Baths’ installation came out just as they said it would. Everything is great.

Doesn't fulfill what their salesperson tells their customers when they tell them the loan is interest-free, and then it isn't. Also, keep the customer informed of the time for the arrival of the windows. I had floors that had to be replaced due to water damage, and I didn't want them both at the same time. The floor workers had to finish the inserts in the big windows as they couldn't do it before.

They are a little expensive.

They were efficient, they were clean, and they did everything they said they would do.

Team arrived on schedule and finished a 10 window replacement by 3;00.

I love the look of the windows.

I am very satisfied with their work. I have had two projects done at my house by them.

They were professioanl and competent.

Roosevelt did a superb job. The shower looks like it has always been there but brand new. Improved the looks of the bathroom 100%.

The final product, timing, and professionalism

Based on the company statement, they're not living up to it.

Dennis did an excellent job of installation and product is excellent quality. I would recommend.

What we got is not what we expected.

The entire team and staff were very professional, reliable, and effective throughout the presentation, preparation, and installation.

When I signed the contract with them, I was given the incorrect discount amount. I spoke to the manager; he assured me he would take care of it. The increase to the discount was not applied to the balance I owed. I did pay it, and that was a mistake. I reached out concerning the discount and no one has responded. I do not trust them. They did not do what they said they would do and are not trustworthy.

Everything was perfect except for they missed the bottom slanted step.

I was not totally satisfied.

Work was done very timely. The men cleaned everything up nicely and were very respectful.

I have already recommended them to multiple family members and friends.

I had several companies quote for my bath and windows install, but I really appreciated both of your sales guys, Aaron (windows) and Scott (bath). They gave me all the information needed, patiently answered questions, and I did not feel pressured or manipulated with either, as I did with other companies. It was refreshing. And then, your customer service was excellent, and both install teams were professional and I felt comfortable with them in my home. Thank you.

You guys can never get the order right and the work is shoddy. I complain and you say it's not your fault. They took the shower head out and it was fine. I upgraded.