Based on the company statement, they're not living up to it.

Dennis did an excellent job of installation and product is excellent quality. I would recommend.

What we got is not what we expected.

The entire team and staff were very professional, reliable, and effective throughout the presentation, preparation, and installation.

When I signed the contract with them, I was given the incorrect discount amount. I spoke to the manager; he assured me he would take care of it. The increase to the discount was not applied to the balance I owed. I did pay it, and that was a mistake. I reached out concerning the discount and no one has responded. I do not trust them. They did not do what they said they would do and are not trustworthy.

Everything was perfect except for they missed the bottom slanted step.

I was not totally satisfied.

Work was done very timely. The men cleaned everything up nicely and were very respectful.

I have already recommended them to multiple family members and friends.

I had several companies quote for my bath and windows install, but I really appreciated both of your sales guys, Aaron (windows) and Scott (bath). They gave me all the information needed, patiently answered questions, and I did not feel pressured or manipulated with either, as I did with other companies. It was refreshing. And then, your customer service was excellent, and both install teams were professional and I felt comfortable with them in my home. Thank you.

You guys can never get the order right and the work is shoddy. I complain and you say it's not your fault. They took the shower head out and it was fine. I upgraded.

They left a hole in the wall that I had to ask them to go in and fixed. They slapped a patch on the wall.

We are very happy and satisfied with Joyce windows. Their customer service was an A+.

Joyce Windows, Sunrooms & Baths was phenomenal from the beginning until the end.

The technician was very cordial and skilled. He was neat and kept the work area clean and did not leave a mess. I chose not to have Joyce do my flooring, so it would have been nice to have the tub caulked along the floor instead of a gap where the original tub and new tub meet the floor and wall, until I did get my flooring completed. The unfinished look was not very appealing.

Joyce Windows, Sunrooms & Baths were really good to work with. They were very good on communication. They provided fair pricing, good workmanship and good craftsmanship. From start to finish, it was a good process. I appreciated them.

Working with Joyce Windows, Sunrooms & Baths was very smooth. I had no problems throughout my project and they kept me informed.

Very respectful and great work

The windows are beautiful. I wish I put them in sooner. The installers were very skilled. They cleaned up well. They were outstanding.

Joyce made the process very simple. Once dates had been established, the people who came to build it, did it very quickly. Within a week I had two bathrooms converted from a tub to a shower. Everything was perfect. They made the financing options easy, and they found someone who I could pay monthly, and they did all of the work.

I am very satisfied with the quality of work and the procedure of how it was installed.

I like that the windows are custom made to the size of the window space. It is a family owned business which is one reason I selected their services. Very friendly and knowledgeable.

The very best customer service, price and installation specialist.

Very nice windows and the installation process was seamless!

Joyce Windows, Sunrooms & Baths did a good job. They came in and got the job done. They missed something little, but came back out and straightened it out. I think they did a good job.

The bathroom doesn't have any grab bars. I'm getting older, so that's why I wanted a walk-in. If I'm sitting down, I will not be able to hold on to anything to get up.

I highly recommend Joyce Windows, Sunrooms & Baths. They're a very professional organization that provide a great product at a great value. We had a 14 window sunroom where all windows needed to be replaced. They provided us with a product that came in at almost half what another company quoted us. The value of the window was still a great quality. Travis Britt is an excellent asset for this company. He was very patient with all my questions and did not hesitate to reach out and check in as the project progressed. Ed and Scottie were the installers. They were prompt and finished the project earlier than expected. They communicated with us immediately when a small tree was in the way and needed to be removed. They did nothing without getting our permission which we really appreciated. If you have a window, sunroom, or bath project, Joyce Windows is the way to go!!

The installers were extremely professional and did an excellent job installing the new shower. They gave instructions on what was required to maintain the shower also.

I was away for a few days while the work was being done. The work looks great, but watching the installer on video had me concerned. When he was working outside, he was very slow and didn’t always act like he knew what he was doing. I was pleasantly surprised when I got home and it looked great.

Made process easy and quality work and materials

The work was completed on time, and they did excellent.

Very professional installers. Installed 5 windows within 4 hrs. Definitely will recommend. Love the windows.

They did a shower and door for me. They are both very nice.

What separated you from others I met with was comfort level in dealing with Aaron at the first call and on through the entire staff. Everyone was professional and PERSONABLE which is an important characteristic for me.

The salesperson was not pushy and cared about my needs.

The sunroom and shower projects were done very professionally and the work crews were great. They cleaned up after themselves and explained everything they were doing. However, I have contacted Joyce twice about a warranty issue with the sunroom and have had no response so far. I have told them to leave a message if no answer and I would return their call as I receive an annoying amount of spam calls and don't answer an unrecognized number. No messages have been left thus warranty issues seem difficult to get resolved.

The installers performed a fantastic job and were extremely professional.

Experts on the job

I need my shower door installed.

Very professional and thorough.

They did a great job all around. Very satisfied.

After the installation was completed, we had several issues with the finished product and could not get anyone from Joyce Windows to communicate with us.

We just really loved the whole process. Everything was super easy. We just had a really great experience.

I think Roosevelt did an absolute phenomenal job. He worked alone and was the cleaned and neatest craftsman I have had in my house in a long time.

Everyone, from sales to marketing to the workers to the installers, was top of the line. There were no problems, and everything was done professionally, and the installation was just top of line.

I was misled, not only by the gentleman who sold me the product, who said I would be dealing with the company, not an outside company, and that they would be available if I had questions, which was not true. I was misled. Since I am not en expert on bathrooms or showers, I assumed that once the contractor came and did the work, Joyce would send someone out to inspect the work, but no one showed up or called — disappointing.

We have dealt with Joyce Windows, Sunrooms & Baths for three different projects. We are totally satisfied with all of the work that they have completed for us.

They led me to believe it would take a couple of days, it took a couple of months.

The installer was very friendly and helpful. He was very quick and efficient.

Not likely. Everything was good up until the job was almost finished. There was a broken window upon delivery over a month ago. No word at all from the company on the replacement window until WE called. Yes, we are STILL waiting.