The salesperson was not pushy and cared about my needs.
The sunroom and shower projects were done very professionally and the work crews were great. They cleaned up after themselves and explained everything they were doing. However, I have contacted Joyce twice about a warranty issue with the sunroom and have had no response so far. I have told them to leave a message if no answer and I would return their call as I receive an annoying amount of spam calls and don't answer an unrecognized number. No messages have been left thus warranty issues seem difficult to get resolved.
The installers performed a fantastic job and were extremely professional.
Experts on the job
I need my shower door installed.
Very professional and thorough.
They did a great job all around. Very satisfied.
After the installation was completed, we had several issues with the finished product and could not get anyone from Joyce Windows to communicate with us.
We just really loved the whole process. Everything was super easy. We just had a really great experience.
I think Roosevelt did an absolute phenomenal job. He worked alone and was the cleaned and neatest craftsman I have had in my house in a long time.
Everyone, from sales to marketing to the workers to the installers, was top of the line. There were no problems, and everything was done professionally, and the installation was just top of line.
I was misled, not only by the gentleman who sold me the product, who said I would be dealing with the company, not an outside company, and that they would be available if I had questions, which was not true. I was misled. Since I am not en expert on bathrooms or showers, I assumed that once the contractor came and did the work, Joyce would send someone out to inspect the work, but no one showed up or called — disappointing.
We have dealt with Joyce Windows, Sunrooms & Baths for three different projects. We are totally satisfied with all of the work that they have completed for us.
They led me to believe it would take a couple of days, it took a couple of months.
The installer was very friendly and helpful. He was very quick and efficient.
Not likely. Everything was good up until the job was almost finished. There was a broken window upon delivery over a month ago. No word at all from the company on the replacement window until WE called. Yes, we are STILL waiting.
They did a great job.
The workers were efficient and cleaned up well after they did their installation. I am completely happy with their work.
Joyce Windows, Sunrooms & Baths - Charlotte was very invasive and very unresponsive when legitimate questions were asked. They were rude. They talked to my wife and me like they were experts, but when we had legitimate questions, it was, "We will get right back to you," but a day or two or three would go by before we ever heard anything.
We have been very pleased on both sunroom and window and window replacement they do a great job. We will recommend you yo all our fr is ends
All went according to schedule and we're very pleased with the result
The team worked quickly and efficiently and left no mess. We are very pleased with the results.
All interactions were timely and professional.
they were fquick and personable and cleaned up after them elves
Not sure I'd recommend